GetGo Home Loans  Reviews 7,028

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and caring approach, especially for first-time users. Reviewers highlight the efficiency and ease of their overall experience, noting that the process was made simple and manageable. Customer service is frequently highlighted as exceptional, with agents going above and beyond, providing constant updates, and being readily available to answer questions with patience and respect. People are particularly impressed with the quick response times and clear communication. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with repeated document requests and ultimately being unable to receive assistance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and exceptional support... See more

Customer service

Customers had positive experiences with customer service, highlighting exceptional support and dedication.... See more

User experience

Clients share positive opinions on user experience, with many describing it as smooth, manageable, and... See more

Response time

Consumers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way sh... See more

Rated 5 out of 5 stars

5 star experience with Belinda R🙌🙌👌👌👌 From day 1 till the end she was assisting me until the final congratulations. Thank you for holding my hand as this was new journey for me,Your advices an... See more

Rated 5 out of 5 stars

Jody-Ann Dearham was absolutely fantastic! She was super efficient, super quick with communication and just an overall great person to work with. And we literally had our offers less than two days lat... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Outstanding service ⭐️⭐️⭐️⭐️⭐️

I had an excellent experience working with Skye Dickson, who assisted me as my bond specialist. She was incredibly helpful, friendly, and professional throughout the entire process. Skye was always responsive, kept me informed every step of the way, and made what could have been a stressful process completely hassle-free.

Her efficiency and willingness to go the extra mile truly stood out. I felt supported and confident from start to finish thanks to her guidance.

I highly recommend Skye Dickson to anyone looking for reliable and exceptional service.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

The Best of the Best

I had an outstanding experience with GetGo Home Loans. From the very beginning, they were incredibly helpful and supportive throughout the entire process. Their professionalism was exceptional, but what truly stood out was their personal approach. They took the time to understand my situation and worked hard to secure the best possible home loan for me.

Communication was excellent and consistent — whether via email, WhatsApp, or personal phone calls, they were always accessible and responsive. I never felt like just another client; I felt genuinely supported every step of the way.

They have truly exceeded my expectations, and I highly recommend them to anyone looking for expert guidance and a smooth, stress-free experience

Dankie julle

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Monique Kuhn GetGo's Star

From day one when I met Monique Kuhn at GetGo she was eager to help me, she thinks outside the box to get solutions for complex issues and she went out of her way to arrange everything, she got me the best deal by negotiating on my behalf.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service for First-Time Home Buyers

I had the absolute pleasure of working with Everdine Ebersohn from GetGo Home Loans, and I cannot recommend her highly enough. From start to finish, she was incredibly efficient, responsive, and professional.

As a first-time home buyer, the process felt quite overwhelming at first, but Everdine made everything seamless and stress-free. She guided us every step of the way, explained everything clearly, and ensured that we felt confident and informed throughout the process.

Her friendly approach, attention to detail, and genuine willingness to help truly set her apart. She went above and beyond to secure our home loan and made what could have been a complicated process feel effortless.

Thank you, Everdine, for your outstanding service and support – we truly appreciate it!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Chantelle was so helpful. She had great advice and helped us get the best rate. Great service and experience. Thank you.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Chantel is amazing!

Chantel is amazing!! She communicates well and is very polite and professional she's easy to talk to and will definitely give a 100% in assisting you I honestly highly highly recommend her services🙂

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Would like to thank Engelina Thenga…

Would like to thank Engelina Thenga for this great service that she provided. She is the best and I will recommend her services to all my friends who are looking forward to purchase a house. Her communication was so good and she made this journey to be so flowles and easy. Thank you so much Engelina you are the best.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

WONDERFUL!!!

If there were 10 stars, I would have given more!
Odette Vlok gave me a extremely fast and efficient service! We are very grateful for the urgency and overall customer experience given by Odette!

We need more people like this - Thank you!

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Zanie is the best

Wow, what an awesome experience. I cannot believe it was this easy and quick, and I am still in disbelief how much I qualify for. Who would have known. Wow, thank you Zanie for being so helpful and friendly and for your quick service. Really impressed. I will refer you anytime.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best Service

Yolanda Rautenbach did an amazing job at assisting us on getting our home loan approved! After much disappointment from other bond originators, she went out of her way to make our dreams a reality!
Thanx Yolanda

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Elza Mackinnon at Getgo Home Loans was amazing.

Elza Mackinnon at Getgo was amazing. Having someone guiding you with patience and going the extra mile every step of the way gives me confidence in saying "you will not the disappointed when working with Getgo Home Loans. Great job and fantastic client service.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

This is my 1st deal with Jody and her…

This is my 1st deal with Jody and her service, communication and what I loved is she kept me in the loop from start to end.
Congratulations on our 1st deal, will definitely not be the last.
Keep up the good work.
10🌟💫

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience working with Yolanda Rautenbach

We had an excellent experience working with Yolanda Rautenbach as our bond originator. From start to finish, she made what could have been a stressful and complicated process feel smooth, manageable, and even exciting.

Yolanda was professional, knowledgeable, and always willing to go the extra mile. She kept us informed every step of the way, explaining everything clearly and ensuring we understood our options. Her communication was outstanding — she was always available to answer questions and provided regular updates, which gave us great peace of mind.

Thanks to her dedication and expertise, our home loan was approved efficiently and without unnecessary delays. It truly felt like she had our best interests at heart throughout the entire process.

We highly recommend Yolanda to anyone looking for a reliable and supportive bond originator. Thank you for helping us secure our home!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working with Yolanda Rautenbach

I had an excellent experience working with my bond originator. From the very beginning, Yolanda were professional, knowledgeable, and incredibly supportive throughout the entire process. What initially felt overwhelming quickly became smooth and manageable thanks to their clear communication and constant guidance.

Yolanda kept me informed at every stage, explained everything in simple terms, and were always available to answer my questions — no matter how small. Yolanda's efficiency and attention to detail ensured that everything was handled promptly, and the process moved forward without unnecessary delays.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience with Annelene Williams

I had such a great experience with your services. Annelene Williams did an amazing job assisting me with everything, making sure I had a smooth first time experience. She had so much patience and always kept me updated with everything. Always got a quick response and communication was never an issue. Thank you so much Annelene for such as amazing service :)

February 13, 2026
Unprompted review

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