Healthspan Reviews 345

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and helpfulness, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that representatives are attentive, supportive, and genuinely invested in their well-being. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of the entire process, from initial consultations to ongoing support. Reviewers are particularly impressed with the product's effectiveness and the smooth user experience. However, some people experienced difficulties understanding what representatives were saying during phone meetings due to issues with the phone line quality.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Product

Clients share positive opinions on product. Many reviewers are impressed with the anti-aging treatments like... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the clarity,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan has been amazing! Every interaction felt personal and thoughtful, like they truly cared about my health journey. They listened closely, answered every question with clarity, and made sure I... See more

Company replied

Rated 5 out of 5 stars

I had my first Healthspan lab consult today with Brandon Feller after my baseline blood test and it was so helpful! I just got on the Rapamycin, so I'm still waiting to see how it effects my numbers,... See more

Company replied

Rated 5 out of 5 stars

Kristen gave me all the information I had hoped for and helped me make up my own mind as to what molecule I want to start with. She has a very kind yet professional demeanor that in addition to her k... See more

Company replied


Company details

Written by the company

Healthspan is the first-ever digital longevity clinic, transforming how the world understands, treats, and prevents age-related disease. We conduct and curate groundbreaking medical research in the areas of cellular senescence and metabolic dysfunction for the purpose of developing treatment protocols that enhance and extend life. We help those confronted by the technical complexity and prohibitive cost of cutting-edge treatments by making the latest scientific breakthroughs and highest standards of care accessible and affordable to everyone. Our medical professionals consult with patients to design, deliver, and monitor personalized treatment protocols, then optimize them over time to maximize benefits for their health and wellbeing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Knowledgeable about CFS/ME and treatment with Rapamycin

Rich was very knowledgeable about chronic fatigue syndrome, treatment with Rapamycin, and he clearly explained my options for dosing and lab tests.

February 9, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Aurora, thank you for the review! So glad your meeting with Brendan was such a great experience — we'll be sure to pass along the kind words. The Healthspan Team

Rated 5 out of 5 stars

Jim is a first class coach

Jim is a first class coach who truly cares about my health and ensures that I'm making progress in the longevity protocols.

February 6, 2026
Unprompted review
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Reply from Healthspan

Hi Rob, thank you for the kind words! We're glad Jim was able to answer all your questions, fine-tune your macros, and give you the honest guidance you deserve. Looking forward to continuing the journey together. The Healthspan Team

Rated 5 out of 5 stars

Excellent care

Jim with Healthspan, answered all my questions, regarding tests results and protocols in a very clear way . He explained and directed a good plan of action and I couldn’t be more satisfied with his performance and input. He also Made me feel supported , had many good suggestions and it was a pleasure talking to him.

February 5, 2026
Unprompted review
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Reply from Healthspan

Thank you so much for this wonderful review! We're thrilled to hear your lab work is consistently great and that Rich's support has made such a difference. So glad you're part of the Healthspan family! The Healthspan Team

Rated 5 out of 5 stars

Rich is very knowledgeable and easy to…

Rich is very knowledgeable and easy to work with.

February 5, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Peter, thank you! We're excited to be on this journey with you — Jim is a fantastic coach and we're looking forward to the progress ahead. The Healthspan Team

Rated 5 out of 5 stars

Kristen was so attentive and helpful

Kristen was great! Very knowledgeable and practical. She helped me understand some of my lab values and gave great recommendations.

February 3, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Aurora, thank you for the review! So glad your meeting with Brendan was such a great experience — we'll be sure to pass along the kind words. The Healthspan Team

Rated 5 out of 5 stars

Rich is very personable

Rich is very personable, and while in most health systems today you are made to feel like a ‘number,’ he made me feel like a patient worthy of care.

February 4, 2026
Unprompted review
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Reply from Healthspan

Hi Peter, thank you! We're excited to be on this journey with you — Jim is a fantastic coach and we're looking forward to the progress ahead. The Healthspan Team

Rated 5 out of 5 stars

Great consultation

Great consultation. All questions answered.

February 4, 2026
Unprompted review
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Reply from Healthspan

Thank you for the feedback! We're glad all your questions were answered and the consultation was a great experience. The Healthspan Team

Rated 5 out of 5 stars

Very helpful and Looking Forward to…

Very helpful and Looking Forward to Results. I am hopeful about getting my HRT on track to feel better.

February 3, 2026
Unprompted review
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Reply from Healthspan

Thank you so much for this wonderful review! We're thrilled to hear your lab work is consistently great and that Rich's support has made such a difference. So glad you're part of the Healthspan family! The Healthspan Team

Rated 5 out of 5 stars

Brandon was my health consultant and he…

Brandon was my health consultant and he was knowledgeable and receptive to collaborating with me on my health goals. He has the academic and research exposure to guide and recommend the right direction

February 2, 2026
Unprompted review
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Reply from Healthspan

Hi Carl, thank you for sharing! We're glad Rich was able to bring such depth of knowledge to your session and clearly walk you through your options. The Healthspan Team

Rated 5 out of 5 stars

I enjoyed my consultation with Brandon

I enjoyed my consultation with Brandon. He was very personable and knowledgeable. His explanation of all the biomarkers, my status with each, and how to achieve my goal of healthy longevity was excellent. Thanks Brandon

January 29, 2026
Unprompted review
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Reply from Healthspan

Hi Thomas, thank you for the feedback! We're glad Rich has been both knowledgeable and easy to work with. The Healthspan Team

Rated 5 out of 5 stars

Rich and I were able to discuss the…

Rich and I were able to discuss the most recent labs and make goals moving forward to enhance longevity.

January 29, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Peter, thank you! We're excited to be on this journey with you — Jim is a fantastic coach and we're looking forward to the progress ahead. The Healthspan Team

Rated 5 out of 5 stars

Brandon was great!!

Brandon was helpful. Addressed all my concerns and helped me make a game plan going forward.

January 29, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Joel, thank you for the wonderful feedback! We're so glad Jim's genuine care and dedication to your progress really come through. The Healthspan Team

Rated 5 out of 5 stars

Dr. Jim Lanzilotti - True Professional

First, Dr. Lanzilotti was on time for our phone consultation, which demonstrated to me that he is professional and values my time. Next, he was already well familiar with my laboratory results and had prepared recommendations. It was a very worthwhile consultation and I am grateful to have spoken with him.

January 28, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Peter, thank you! We're excited to be on this journey with you — Jim is a fantastic coach and we're looking forward to the progress ahead. The Healthspan Team

Rated 5 out of 5 stars

Kristen was great

Kristen was great. Listened to my struggles without judging, understands my goals and I what I want to focus on as far as wellness. She gave me manageable ways to work toward goals. She was knowledgeable, thorough, understanding, and supportive. Looking forward to working together again.

January 28, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Heather, thank you so much for the kind words! We're so glad Kristen was able to truly listen, understand your wellness goals, and offer practical steps forward — we're looking forward to continuing the journey with you! The Healthspan Team

Rated 5 out of 5 stars

Kristen Race was so knowledgeable and…

Kristen Race was so knowledgeable and had such goo suggestions for my better health journey. Kristen was so professional and made me feel at ease about asking and talking about my health questions and issues.

January 23, 2026
Unprompted review
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Reply from Healthspan

Hi Deborah, thank you for the wonderful feedback about Kristen! We're so glad she made you feel at ease discussing your health questions and that her guidance has been so valuable to your journey. We'll pass along your kind words! The Healthspan Team

Rated 5 out of 5 stars

Knowledgable

Knowledgable and Receptive

January 21, 2026
Unprompted review
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Reply from Healthspan

Thank you for the kind feedback! We're glad your provider was knowledgeable and receptive — that's the attentive care we always aim to provide. The Healthspan Team

Rated 5 out of 5 stars

Had a great call with Rich

Had a great call with Rich. He was very knowledgeable and really helped me understand my lab results.

January 20, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi John, thank you for the feedback! We're glad Rich was able to walk you through your lab results clearly — understanding your data is such an important part of the journey. The Healthspan Team

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