Healthspan has been amazing! Every interaction felt personal and thoughtful, like they truly cared about my health journey. They listened closely, answered every question with clarity, and made sure I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had my first Healthspan lab consult today with Brandon Feller after my baseline blood test and it was so helpful! I just got on the Rapamycin, so I'm still waiting to see how it effects my numbers,... See more
Company replied
Kristen gave me all the information I had hoped for and helped me make up my own mind as to what molecule I want to start with. She has a very kind yet professional demeanor that in addition to her k... See more
Company replied
Company details
Written by the company
Healthspan is the first-ever digital longevity clinic, transforming how the world understands, treats, and prevents age-related disease. We conduct and curate groundbreaking medical research in the areas of cellular senescence and metabolic dysfunction for the purpose of developing treatment protocols that enhance and extend life. We help those confronted by the technical complexity and prohibitive cost of cutting-edge treatments by making the latest scientific breakthroughs and highest standards of care accessible and affordable to everyone. Our medical professionals consult with patients to design, deliver, and monitor personalized treatment protocols, then optimize them over time to maximize benefits for their health and wellbeing.
Contact info
United States
- gethealthspan.com
4.9
Excellent
345 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very open ended discussion with Brandon…
Very open ended discussion with Brandon who was very responsive to my inquiries. He was sincerely interested in my goals and readily provided guidance for future engagement with my health goals through the program.
January 16, 2026
Unprompted review
Reply from Healthspan
Hi Douglas, thank you for sharing this! We're glad Brandon was so responsive and genuinely invested in helping you map out a path toward your health goals. The Healthspan Team
What works.
Brandon was very factual and knowledgeable about what I was doing and what he thought was excessive.
January 14, 2026
Unprompted review
Reply from Healthspan
Hi Rolands, thank you for the feedback! We're glad Brandon's factual, knowledgeable approach gave you a clear perspective on your current regimen. The Healthspan Team
Great telehealth company
I've been with them for 3 years for various treatments. Completely satisfied with their service. It's easy to order, pause, or cancel prescription. There's no hidden fee.
January 16, 2026
Unprompted review
Reply from Healthspan
Hi Tracey, thank you for being with us for 3 years! We're so glad our service has kept you completely satisfied and that managing your prescriptions has been hassle-free. The Healthspan Team
Brandon listened well
Brandon listened well, answered my questions thoroughly and was deeply knowledgeable.
January 14, 2026
Unprompted review
Reply from Healthspan
Hi John, thank you for the kind words! We're so glad Brandon's attentive, thorough approach and deep knowledge made such a positive impression. The Healthspan Team
Jim was awesome.
Jim was knowledgeable, helpful, and supportive. He had all the time I needed, available for me. I highly recommend this aspect of the Healthspan protocol!
I think it's an important aspect of their program.
January 8, 2026
Unprompted review
Reply from Healthspan
Hi Doug, thank you for the kind words! We're so glad Jim was there with all the knowledge, support, and time you needed — he truly is an important part of what makes our program special. The Healthspan Team
The Rapamycin Protocol is Life-changing
I am 62, and my biological age us 47. I have been using the rapamycin protocol with oxytocin and topical rapamycin for three years. I had to take a break due to financial constraints for several months, but started back in June of 2025. I took pics of my face, hands and neckin Sept, then in December, and was astounded by the difference. While the superficial differences are huge self-confidence boosters, I have also lost about 20 lbs and been able to maintain it and I no longer have any pain in my hands, back and knees when I get up and my mood and libido have improved greatly. Other than collagen powder, I don't take any other supplements. Everyone thinks I'm in my 40's and I let them, although I feel younger.
January 7, 2026
Unprompted review
Reply from Healthspan
Hi Kay, thank you for sharing such an incredible journey! Losing 20 lbs, eliminating pain, and having a biological age of 47 at 62 — that's exactly the kind of transformation that inspires us every day. We're so glad you came back to the protocol! The Healthspan Team
Good interaction and start to the…
Good interaction and start to the relationship
January 7, 2026
Unprompted review
Reply from Healthspan
Hi Scot, thank you for the kind words! We're excited to be starting this journey with you — looking forward to building on that great first interaction. The Healthspan Team
Listened and Covered important topics
Listened and Covered important topics
January 6, 2026
Unprompted review
Reply from Healthspan
Hi Ed, thank you for the feedback! We're glad all the important topics were covered and that you felt truly heard — that's exactly the thorough care we strive for. The Healthspan Team
Jim was attentive and thorough in what…
Jim was attentive and thorough in what I need to address for a healthier lifestyle
January 6, 2026
Unprompted review
Reply from Healthspan
Hi John, thank you for the kind words! We're glad Jim's attentive and thorough approach helped you identify the right steps toward a healthier lifestyle. The Healthspan Team
Excellent Service and Guidance!
January 5, 2026
Unprompted review
Reply from Healthspan
Hi David, thank you for the kind words! Excellent service and guidance is exactly what we aim to deliver every time. The Healthspan Team
Jim was very easy to talk to
Jim was very easy to talk to. He explained the meaning of some of my tests and gave me ideas on how to increase my muscle strength and how to maintain muscle. He even sent a video to help me with exercises to do with my bands.
January 2, 2026
Unprompted review
Reply from Healthspan
Hi Sherry, thank you for the great review! We're so glad Jim explained your test results clearly and went the extra mile sending you a personalized exercise video — that's the kind of thoughtful support we love to provide. The Healthspan Team
Great experience!
Brandon was very easy to talk to and he was informative about my supplement regimen and my moving forward with Healthspan treatments.
January 2, 2026
Unprompted review
Reply from Healthspan
Hi Christopher, thank you for the kind words! We're glad Brandon made the conversation easy and gave you clear, helpful guidance on your supplement regimen and next steps with Healthspan. The Healthspan Team
He never called at our time 1:00pm
January 2, 2026
Unprompted review
Reply from Healthspan
Hi Joel,
This is Daniel, the CEO of Healthspan. I’m really sorry for the frustration and disappointment this caused. If I were in your position—expecting a call and feeling like it didn’t happen—I’d be upset too.
I personally looked into what happened because your experience matters to me. While our system shows that a call was placed by Dr. LaFountain at the scheduled time, what’s more important is that you didn’t receive the care or clarity you were expecting. That’s on us to resolve.
Because we take this seriously, our Clinical Director, Dr. Jim Lanzilotti, also tried to reach you directly to make sure your questions were addressed and that you felt supported. We never want someone to feel overlooked, especially when they’ve entrusted us with their health.
I would genuinely appreciate the opportunity to connect and make this right. If you’re open to it, you can reach me directly at daniel@gethealthspan.com, and I’ll personally make sure you get the attention and follow-up you deserve.
Thank you for sharing your feedback. It helps us do better.
Talk soon,
Daniel Tawik
CEO and Co-founder, Healthspan
Great coaching experience!
Brandon provided excellent information and guidance months before coaching was available so I asked for him personally once I started coaching--and his background and insights line up perfectly with my goals which has made for an awesome coaching experience.
January 2, 2026
Unprompted review
Reply from Healthspan
Hi Carl, thank you for sharing! We're glad Rich was able to bring such depth of knowledge to your session and clearly walk you through your options. The Healthspan Team
Productive first meeting
I really enjoyed the first meeting and discussion. I especially enjoyed the open forum. I liked the back and forth exchange of ideas and thoughts. I will look forward to my next appointment.
December 30, 2025
Unprompted review
Reply from Healthspan
Hi Manuela, thank you for sharing! We're glad Jim was able to walk you through your test results and protocols with such clarity. The Healthspan Team
Great information and suggestions.
December 23, 2025
Unprompted review
Reply from Healthspan
Thank you for the feedback! We're glad all your questions were answered and the consultation was a great experience. The Healthspan Team
Excellent consultation
Brandon is so well informed about the longevity space and was able to advise me about my health protocols - what to take as well as dosages.
December 23, 2025
Unprompted review
Reply from Healthspan
Hi Joel, thank you for the wonderful feedback! We're so glad Jim's genuine care and dedication to your progress really come through. The Healthspan Team
Kristen was great
Kristen was great. She went above and beyond making me feel like my time was valued. She made me feel heard and I'm looking forward to starting this journey with her on my team.
December 22, 2025
Unprompted review
Reply from Healthspan
Hi Thomas, thank you for the feedback! We're glad Rich has been both knowledgeable and easy to work with. The Healthspan Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.