Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the n... See more
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As a regular Amazon user which has great customer service. I was slightly apprehensive in using another online company. However I was wrong to be. The service,product( KRK goaux 3) and price was exce... See more
Great choice and service. Good to have a local DJ store back in Colchester. I will be visiting again for any future needs
The delivery was quick, good updates, amazing price, everything included. Overall good experience. Only thing would be that the hooks on the shelf were bent out of shape so it wouldn't sit on the boot... See more
Company details
Written by the company
DJ equipment from GetintheMix.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 30 years, we have built our reputation on unrivaled customer service and backup. Our Show rooms, the largest in Europe, showcase all the new products that a DJ will need. Our staff has an in-depth knowledge of our DJ equipment to help you choose the right kit for your needs. GetintheMix stocks a vast selection of equipment from every well-known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices are available instore.
Contact info
103 Whitehall Road, CO2 8HA, Colchester, United Kingdom
- 01206845125
- sales@getinthemix.com
- getinthemix.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Great customer service
Excellent handling of a problem with delivery which was not their fault. Mark is a perfect example of great customer service.
Excellent customer care
Excellent customer care. With a speedy service to back it up.
Well done.
Recommended
Item arrived on time, well packaged, at a great price and ordering was very quick and easy.
Competitive price
Competitive price, fast delivery, exactly the service I was looking for.
You had the right product at the right…
You had the right product at the right price and delivered quickly. What else do you need?
Rane seventy Atrak
Just bought a new rane mixer and some Neo cables. Very impressed with the same day dispatch and next day delivery, highly recommend this company and will be using them again in the near future 10/10
Great service
Great service and stock availability, the only retailer that had stock of the item I ordered at time of ordering. Spoke to the shop on the phone very knowledgeable and professional another great purchase. Will be my first choice in the future for new gear.
Great service and delivery
Great service and delivery. We are very happy and can highly recommend.
arrived ion time and was correct item
Excellent customer service- well done
Very quick response to my enquiry and a very reasonable quotation for my equipment. Once accepted the labels were emailed and I was able to pack everything and arrange shipping. Despite a problem when the carrier delivered one of two parcels to the wrong destination Whybuynew undertook to resolve the issue and even before receiving the second package paid me in full. Excellent customer service - well done.
Very efficient overnight delivery
Very efficient overnight delivery, extremely polite driver. My vinyl box is amazing and already admired by everyone
Purchased the Gorilla Union Jack record…
Purchased the Gorilla Union Jack record box…looks great till you open it and the lining looks like it’s been applied by an eight year old…very poor for the premium price…needed the box so didn’t return…
Unfortunately my order has not yet…
Unfortunately my order has not yet arrived, and I cannot get a response from your courier DHL. The original delivery date was set for 29/12/22 - nothing arrived and I have heard nothing since. I have separately e-mailed you for assistance with this.
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