Jobber - Field Service Software Reviews 143

Jason was very helpful and quick to respond to my issue. By sharing the screen with him I was able to understand the process quickly and clearly.
Thanks

Customer service has been excellent, Jen & Ailen in the support chat were a great help today and worked with me until my problem was solved. Much appreciated!

Sara answered all my questions. She is very knowledgeable and professional. She educated me so that I could use the jobber software application more efficiently.

Josie is great! Helped me with all my questions and was very professional!!

Jobber has been a great CRM when it comes to my cleaning business. Everything from quoting, scheduling, invoicing and follow up has been great. I love the phone app too.

Also, the Jobber team has been very helpful with any challenges I face. They've stayed on the line with me for over 45 minutes to get any issues I have solved or in the hands of someone who can help! Thanks guys!

I've been using Jobber for my residential cleaning business for 5 years, since day one of launching. I choose Jobber because it had, at the time, over 5K 5-star reviews and I figured it had to be good. I was right. It is MORE than good, it is AWESOME! I absolutely love this CRM. I've compared it to other CRMs designed specifically for cleaning businesses, and I still feel that Jobber's functionality, design, reports, and customer feedback is so superior to those other options - including better pricing overall. I recommend it to every small business owner I meet. I have heard some in my industry say that they have outgrown Jobber, but I do over $1.2M in revenue, have 30 employees and I still have not outgrown Jobber's ability to meet our needs.

The information provided and level of understanding issues is Amazing! Jobber has always been able walk through any steps that I have had issues with and help get the results I needed. SWEET!! 👍🏿

Spoke with Brandon about updating/downgrading my subscription. He made it effortless and quick. Great service!

My experience with Stacy was 100% positive! Right away she knew how to answer my question and provided a screenshot so that I would know exactly how to implement the solution I was seeking.

Shout out to Brandon!
Resolved a sync issue very quickly.

Jobber has helped my business grow significantly in the last 4 years. The customer service team is awesome to talk to. I recently had some issues with the service and Kristina was wonderful to talk with. She walked me through and helped me through all my concerns. As a small business owner I will continue to use jobber to help me in the future.

I just finished talking with Brendon for 50 minutes. WOW -it was the most productive call!

Brendon was very patient as he listened to the many details I provided and then put together some ways in which we could fix our issues. In reference to invoicing, he provided 2 different methods and walked me through both. By doing this, I was able to choose the best fix for our tile company.

He asked very good direct questions. The issues, to us, were very important and needed to be dealt with as we had begun receiving customer complaints due to the numerous texts Jobber sent them.

All in all, you can tell Brendon enjoys talking and helping people and his kindness was heard through the phone.

Thank you Brendon!!
Karrin Kieweg w/Imperial Tile

Great Customer Care and Support. My minor issue was resolved quickly. Sara was fantastic

Been working with this platform for a little over a year. The frustration with having to call, the pre-stress is awful. They almost NEVER can answer simple questions. I'm on a call back now and on hold because the agent 20 minutes ago gave the wrong information and now this agent does not know either and is checking into it. Unbelievable. I'm only asking which column on a report is the actual total since there are 2 and they are different. Almost every call for over a year, this is what they are like. I would leave but it's mandatory by the franchise.

Jobber has been a life changing software for me. It saves me so much time, they are developing new features constantly, and it gives me valuable insights to my business. I’ve used it against other popular CRMs and this one is so much better. If you are unsure, reach out to me directly. @hugehandyman

If you’re running a service-based business and looking for ways to get your time back, Jobber might be the tool that helps you do it. The platform is built for tradespeople who are juggling estimates, invoicing, scheduling, and client communication—all the things that can bury you if you don’t have systems in place.

Jobber helps business owners stay organized, look more professional, and get paid faster. If you’re still sending paper invoices or relying on text threads to manage your crew, it’s probably time for a change.

You don’t need to be a tech expert to get started, and the long-term benefit are fewer headaches and more time to focus on growing your business.

Using Jobber for my HVAC business since about 4 months. So far everything been great. Customer support is on point and fast. Features are well incorporated. Scheduling, quoting, billing all work well. You can even collect payments within the Jobber app. Definitely give it a try.

Jobber has helped me scale my business and keep it organized -- both internally and client facing. We use it daily and it is essential to our operations. From tracking new leads, to providing detailed quotes, documenting project details, and simplified invoicing. Highly recommend for other service-based businesses!

Jobber has made running my business so much easier! From client intake all the way through the customer journey. I fully recommend it to any business looking 5to grow or get more organized.

I use jobber for my buisness but I just found out that they are only available to call about tech questions until 430pm mountain time it is super sucky because my workers work till 5pm or 6pm and I need help with my route optimization and if I call and have them help while my employees are still working it could potentially mess up there entire route and cost me a lot of money. I feel like if you offer a app for companies to do routes you need to have a 24 hr human to be able to talk to because different businesses operate different hours. Im glad I'm not on the west coast because they close at 330pm for them that is crazy early. We'll that's my opinion on it and it is very frustrating