Get Laid Beds Reviews 

7,255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the seamless service, from initial consultations in the showroom to efficient ordering and timely delivery processes. Reviewers are particularly impressed with the high quality and design of the products, often describing beds as beautiful, solid, and comfortable. The quick lead times and the ease of assembly, often performed by skilled delivery teams, also stand out as significant positives. Customers frequently express overall satisfaction, with many recommending the company for its reliable products and excellent customer care.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as helpful, efficient,... See more

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the excellent... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more

Company replied

Rated 5 out of 5 stars

What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more

Company replied

Rated 5 out of 5 stars

Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more

Company replied

Rated 5 out of 5 stars

An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Mattress Store

Written by the company

Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,255)

1,666 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing delivery and assembly

Amazing service, Paulo and Todd did a great job assembling the bed neatly and quickly

June 17, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Giovanni,

Thank you for taking the time to leave this review!

Chris

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. The two gentlemen that were here were so very efficient, polite and generally the best service we have ever had. We wish them every success, they deserve it.

June 17, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Tanya,

Thank you for the review I am glad everything went so well!

Chris

Rated 5 out of 5 stars

Adam and Sean are the nicest delivery…

Adam and Sean are the nicest delivery drivers I have met. Very professional. A++++++

June 4, 2026
Unprompted review
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Reply from Get Laid Beds

Hello,

Thank you for leaving this review the guys do an amazing job!

Chris

Rated 5 out of 5 stars

Got great service from Steven and…

Got great service from Steven and Alisha today. Thank you guys cannot recommend enough and beds are fantastic quality

June 16, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Anni,

Thank you for taking the time to leave such a king review!

Chris

Rated 5 out of 5 stars

Great service from Adam and Sean

Great service from Adam and Sean, bed looks amazing, really happy 😊

June 16, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Saskia,

The guys are amazing so thank you for this! I am pleased to see you love your bed!

Chris

Rated 5 out of 5 stars

Great quality bed, excellent assembly

I’m so impressed by the quality of these beds, how solid they are but most of all the assembly service from the team and how quick they are to resolve small issues . Thank you so much to Aaron for doing such a great job of delivering and assembling new slats for my bed today . When the bed was first delivered, the slats were the wrong size. Aaron reassembled everything very fast and put my mattress back leaving everything spotless. Thank you. This is my second bed from the company (my son has one too) and I highly recommend them.

June 16, 2026
Unprompted review
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Reply from Get Laid Beds

Hello,

Aaron is a real credit to the company so thank you for this!

Chris

Rated 5 out of 5 stars

Adam and Sean were super professional

Adam and Sean were super professional, friendly and assembled our bed in record time! Couldn’t be happier with both the product and the service.

June 16, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Simon,

Thank you for the review this means a lot to us!

Chris

Rated 5 out of 5 stars

Super helpful

Super helpful. I had an issue (my fault) and Lewis was able to resolve without any question - thanks so much!

June 15, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Bethany,

Thank you for the review we are always happy to help!

Chris

Rated 5 out of 5 stars

Great service

Adam and Sean were courteous, cheerful and very patient while I was rushing around getting everything ready. It was all done in 30 minutes with no fuss and all cleaned up after. Thank you!

June 16, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello David,

The guys are brilliant so thank you for taking the time to leave this!

Chris

Rated 5 out of 5 stars

Todd and pablo were friendly

Todd and pablo were friendly, fast and efficient. The bed is sturdy and just like the pictures

June 16, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello William,

Thank you for this review the guys do such a fantastic job so this is great to hear!

Chris

Rated 5 out of 5 stars

Really helpful and efficient customer…

Really helpful and efficient customer service from Lewis in ordering a custom, longer bed for a tall person. Looking forward to receiving the bed!

June 15, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Emily,

Thank you for this review it means a lot to us here!

Chris

Rated 5 out of 5 stars

A great pain free visit

I visited the showroom a couple of weeks ago, with a view to updating the mattress in my spare room. Chris and Steve were very polite and knowledgeable; explaining all of the options available. The showroom is laid out very well with plenty of space to move around and see everything.

May 22, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Danie,

Thank you for the positive review it was great to have you come and visit!

Chris

Rated 5 out of 5 stars

Adam was quick and efficient

Adam was quick and efficient. We are very pleased with the oucome

June 15, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Adam is a real asset so thank you for this feedback!

Chris

Rated 5 out of 5 stars

A visit to Get Laid Beds

We met Chris in the showroom to discuss the best options for our particular needs. Being able to view and try out the different combinations of frames and mattresses was perfect. Coupled with Chris's knowledge of pricing, option combinations etc, we ended up with our perfect bed. The ordering and delivery process was also seamless, making the whole experience as good as it gets. The icing on the cake is that everything is made to order by the team on site. Supporting UK plc👍

June 15, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

It was my pleasure to be of assistance!

Chris

Rated 5 out of 5 stars

Fantastic product and Service

Fantastic product and Service
Adam was superb , great job , big thank you - highly recommend

June 15, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Michelle,

Thank you for such a lovely review, Adam is a star!

Chris

Rated 5 out of 5 stars

Tod was great from start to finish

Tod arrived on time and put the frame up in no time. Very tidy clean and professional. He even helped us put the mattress back on the bed. Lovely chap , a real asset to the company.

June 15, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Alasdair,

Thank you for this review we appreciate it!

Chris

Rated 5 out of 5 stars

Visited Showroom

Grace greeted us today when we visited the showroom, she was very helpful and friendly, explained all the different bed frames and mattress that we were interested in and all additional costs too. There was no pressure to purchase on the spot but we will definitely be buying our new bed from this company.

June 13, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Natalie,

Thank you for coming to visit us and leaving this review!

We look forward to seeing what you go for!

Chris

Rated 5 out of 5 stars

Great product

Great product, fantastic service - thanks Paulo.

June 12, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Max,

Thank you for this review!

Chris

Rated 5 out of 5 stars

Elisha and Steven - Excellent

Elisha and Steven responded to my delivery queries in minutes.

A refreshing change to receive a reply from a human.

Bed ordered based on their excellent service.

Best wishes

Adam

June 12, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for this we pride ourselves on great customer service is this is lovely to hear!

Chris

Rated 5 out of 5 stars

We dropped into the showroom today for…

We dropped into the showroom today for the first time, having visited the usual main stream stores. We were greeted by Chris who introduced us to George.
George was incredibly helpful and offered us some great advice. All the beds we viewed were excellent quality and very sturdy.
Off home now to measure up before we place our order with George. Thank u , Sarah &Jonny

June 12, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Jonathan,

George is a star so thank you for sharing this!

Chris

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