Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more
Company replied
Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more
Company replied
An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more
Company replied
Company details
Written by the company
Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.
Contact info
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
- 020 3695 2463
- hello@getlaidbeds.co.uk
- getlaidbeds.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
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Grace and Spencer were very helpful in…
Grace and Spencer were very helpful in talking us through the different bed frame options and details on us. I really appreciated that the were not pushy and gave us our own time and space to consider and select our bed. Thank you!
July 11, 2026
Unprompted review
Reply from Get Laid Beds
Hello Neal,
Thank you for leaving such a lovely review.
It is great to see that the guys did such a fab job!
Chris
Great experience with Grace and Spencer…
Great experience with Grace and Spencer buying our ottoman bed !
July 11, 2026
Unprompted review
Reply from Get Laid Beds
Hello Alice.
Thank you for this review!
Enjoy the Ottoman!
Chris
Excellent customer service from both
Excellent customer service from Grace and Spencer
July 11, 2026
Unprompted review
Reply from Get Laid Beds
Hello Scott,
The guys do an amazing job so thank you for this!
Chris
Thanks Spencer for a great tour of the…
Thanks Spencer for a great tour of the showroom, we went in with one bed in mind and came out buying another which worked out even more perfect. Great customer service and will be back again!
July 11, 2026
Unprompted review
Reply from Get Laid Beds
Hello Katie,
Thank you for coming to visit our showroom!
I am glad you found something you loved!
Chris
Really swift response to my query
July 10, 2026
Unprompted review
Reply from Get Laid Beds
Hello Ben,
Thank you for leaving this review!
Chris
Excellent customer service
Great customer service. Needed to arrange a change to my order - Spencer and Lewis made it very easy to do this by communicating clearly with me, letting me know the options and facilitating the change. Really looking forward to seeing the end result. Thanks to all.
July 10, 2026
Unprompted review
Reply from Get Laid Beds
Hello Tessa,
Thank you for this lovely review we cannot wait for you to get your order too!
Chris
Getlaid bed assembly
Adam and Sean were friendly, efficient and did a great job, with good communication in advance
July 10, 2026
Unprompted review
Reply from Get Laid Beds
Hello Joe,
Thank you for this feedback the guys are brilliant!
Chris
Sean and Adam were friendly, professional guys
Sean and Adam were friendly guys, delivered and assembled the bed very quickly and carefully. Very pleased with the service
July 10, 2026
Unprompted review
Reply from Get Laid Beds
Hello Majid,
The guys are a real credit so thank you for this review!
Chris
Amazing company and product
Great service from a outstanding company
I dealt with Chris Brown from the moment I received the samples all the way through to the bed arriving.
The bed arrived earlier than estimated and handled with care by FEDEX. No quality issues whatsoever (I am very attentive to this)
The bed was very easy to assemble. I note a few people suggest otherwise but in my opinion that’s just complete incompetency to basic DIY. Parts are labeled and there is a manual.
I will definitely be buying the rest of my beds from this company. Everything is well thought out and designed.
I have full confidence that should there be any problems Chris and the team would give their full support.
July 10, 2026
Unprompted review
Reply from Get Laid Beds
Hello David,
It really was my pleasure! I am glad to see the the rest of the journey went so smoothly!
If you do need anything further we will be here!
Chris
Love my new bed
Love my new bed, expertly assembled by the lovely Adam and Sean! Great customer service and a great product. Can highly recommend.
July 9, 2026
Unprompted review
Reply from Get Laid Beds
Hello Bea,
The guys do a fantastic job so thank you for leaving such a kind review.
Chris
Amazing team
Amazing team came out yesterday morning! Friendly, quick and on time, 100% recommendation
July 9, 2026
Unprompted review
Reply from Get Laid Beds
Hello Sam,
Thank you for taking the time to leave this review!
Please do recommend us it really helps!
Chris
What a fantastic UK based company
What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonus points for a free EV charger in the carpark. The gentleman that delt with was brilliant from start to finish. Delivery and installation was easy. We highly recommend get laid beds.
July 9, 2026
Unprompted review
Reply from Get Laid Beds
Hello Grant,
We really appreciate you coming to visit! I am glad to see the rest of your journey with us went so well!
Chris
Brilliant Service and Product
Everyone was very helpful from start to finish in us deciding which bed/frame and finish we wanted! Love the wood and end product and Todd was great. Quick fast efficient and very helpful and agreeable! Top service Thank you ☺️
July 9, 2026
Unprompted review
Reply from Get Laid Beds
Hello Ian,
Thank you for this review I am so pleased to here you love your new bed!
Chris
The only place to go for amazing service and quality
We traveled 3 hours to go to the showroom today after visiting 9 other bed retailers and being fed up of the same story of veneers and a pressure sales . Get laid beds was the opposite the beds are built ridiculously well and Elisha was quite easily the most helpful , accommodating and patient person I have met when trying to purchase something in a very long time , she took the time to walk me through all of the options of wood , frame , height , storage and answering questions I didn’t even know I had
It seriously couldn’t have been a better experience in any way
To conclude
The beds are outstanding with a plethora of options to suit any need required
And Elisha was beyond amazing
I look forward to taking delivery of my new bed
Thank you so much for the outstanding service
July 9, 2026
Unprompted review
Reply from Get Laid Beds
Hello Samuel,
Thank you for coming to visit our showroom. Elisha is a real star so thank you for such kind words!
Chris
Amazing service
Amazing service. Paulo was so helpful and so professional. The bed base is brilliant quality and looks perfect.
July 9, 2026
Unprompted review
Reply from Get Laid Beds
Hello,
Thank you for this review I am so pleased that you love your new bed!
Chris
Great service from start to finish
Great service from start to finish. Easy to order, quick delivery from two top blokes and super easy to assemble an excellent quality bed. Very happy with our purchase.
June 24, 2026
Unprompted review
Reply from Get Laid Beds
Hello Helen,
I am so pleased to see you had such a positive experience!
Chris
Fast and detailed…
Needed detailed bed frame measurements that I couldn’t find on the web site. Lucky for me, my inquiry was responded to by Elisha Shelley who provided the requested info down to the very last centimeter and with a super fast response time. Her efficiency gave me a confidence boost to make the decision where to make my purchase. Thanks, Elisha.
July 7, 2026
Unprompted review
Reply from Get Laid Beds
Hello Rob,
Thank you for this review it means a lot to us!
Elisha is a real credit to both herself and the company!
Chris
Amazing service!
Lewis was really helpful and a friendly voice at the end of the phone when I had some questions! Can't wait for the bed to arrive.
Cheers!
July 8, 2026
Unprompted review
Reply from Get Laid Beds
Hello Callum,
Thank you for leaving this feedback Lewis is a star!
Chris
Very quick and efficient service
Very quick and efficient service from Steven and Elisha. I needed a bespoke leg length and all my requirements were dealt with quickly and professionally.
From first contact to ordering it was a very positive customer service/experience.
🙂
July 8, 2026
Unprompted review
Reply from Get Laid Beds
Hello David,
Steven and Elisha are fantastic so it lovely to see they gave you such a positive experience!
Chris
Reply from Get Laid Beds
Hello Benjamin,
Thank you for leaving this it means a lot!
Chris
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