Joe answered my pre-order questions...I needed to know if there wld be support offered if I had questions re: Word--formatting, etc. No help is available via Microsoft directly, so Joe's info convince... See more
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A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand exp... See more
I contacted Getsmoffice today and was delighted to be helped by John Zarandin. He was fantastic and solved my problems when I told him I had "lost" Office. John with my permission, took control of my... See more
Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks t... See more
Exemplary Customer Service
I had an issue with my old PC and needed to transfer software I had previously purchased from GetmsOffice onto my new PC. I spoke to Emir, who was incredibly helpful, patient and efficient and helped me sort out the transfer without a hitch. I would have no hesitation in recommending this company for software needs. Fantastic and thanks again.
super company
I have just purchased a product from this company digitally, I had trouble installing it, so went on their chat line spoke to Emre, who was 1 hour with me he had to remotely install it at the end, took him forever to sort out the issues, but he was patient, professional all the way through
Eric gave me clear and short…
Eric gave me clear and short instructions to assist me with migrating my Office package from one computer to another. He waited online patiently while I followed the instructions.
Eric is brilliant
Very slick, easy and fast. The advice given to me by Eric was spot on - he guided me through the process and made everything simple. As a technophobe I really value his help. Excellent service.
My issue was fixed by Eric in a couple…
My issue was fixed by Eric in a couple of minutes. Great job.
Emre was very helpful and he did so…
Emre was very helpful and he did so very professionally and with patience.
Eric's speed of response was fantastic…
Eric's speed of response was fantastic - and way before 8am! the info was just right and my problem is now sorted. Many thanks
Probably one of the best customer…
Probably one of the best customer service experience, ever. Patient, helpful and, most of all, polite.
Emre was brilliant
Emre was brilliant - i was v nervous about setting up Word for Mac but he was so patient and helped my through it
activation problem
Eric solved my activation problem - he was very efficient and helpful
Bob's not only their uncle, he's their CEO (It's a BritJoke)
I loved it. I experienced very good things. Clear communication. Safety of my personal info. Willingness of staff to to do everything, and I mean everything, necessary to get my purchase to work right. No muss, no fuss. I wish I could give more stars.
A call with Anne
I have a very good call with Anne she was very patient and installed the product I needed. I would use the site again if I needed help.
Very helpful, brilliant.
Just spoken to Eric regarding a software problem and he was so very helpful and my problem was resolved very quickly. Thank you Eric.
Eric was great
ERic was great. Helpful, swift reply. Great stuff, thank you
I dealt with Joe who was really helpful…
I dealt with Joe who was really helpful and very responsive. Great service.
The customer support is Awesome
The customer support is Awesome. They are prompt with the chat and clear instruction. Mr. Emre is excellent.
Eric was really helpful with qu about…
Eric was really helpful with qu about upgrades/support and compatibility for office 16 and 19 products, thanks Eric
Great Live chat support
I had an issue opening Word documents. I went onto live chat. Eric was very helpful. He stayed with me for over half an hour to resolve the issue. He was patient, polite and knowledgeable. Very pleased!
Great service
Eric was great I had some technical issues and he helped straight away
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