GetmsOffice UK Reviews 674

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Joe answered my pre-order questions...I needed to know if there wld be support offered if I had questions re: Word--formatting, etc. No help is available via Microsoft directly, so Joe's info convince... See more

Rated 1 out of 5 stars

A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand exp... See more

Rated 5 out of 5 stars

I contacted Getsmoffice today and was delighted to be helped by John Zarandin. He was fantastic and solved my problems when I told him I had "lost" Office. John with my permission, took control of my... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks t... See more

3.4

Average

TrustScore 3.5 out of 5

674 reviews

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Rated 5 out of 5 stars

Very helpful went above and beyond...

Jesus was very helpful when dealing with an error message I had after downloading software. He even went above and beyond not only dealing with the error, but helping me sync my account to the software. Great and timely service.

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service…

Joe responded very sympathetically to my stupid error in having ordered the wrong item for my MacBook Pro and found that the downloaded programme was incompatible with my device. he initiated a refund which arrived back in my Paypal account within two hours and provided me with the link to order the correct Microsoft Office for Mac. Great service and customer support!

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Carl did a great job and knows his stuff

Carl was able to diagnose problem (somehow downloaded wrong version); uninstalled and reinstalled Office and it worked fine. He was very patient and professional too. Thanks so much. With support like this I will continue to depend on the Office suite of products to get good information out into the world
Thanks, Carl!

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

I was relieved to get Carl's help…

I was relieved to get Carl's remote help activating the license for MS Publisher. He knows what he is doing.
In about 15 minutes, with a little remote take over of my workstation, he had everything working. Good and painless! Thanks Carl!

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Helped my install issues

I was having some issues with the install and their support was super easy to reach and he stayed with me until he got it taken care of! Very happy.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Spent about a half-hour in a chat with msoffice.com

Spent about a half-hour in a chat with Ping (of getmsoffice.com) where he/she got my recently purchased version of Office 2016 successfully installed. Everything went smoothly. I can now use Publisher again! Whoopee! This guy/gal deserves a raise! Thank you!!!

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

MS Publisher 2016 Telephone Activation

Purchased a copy of MS Publisher 2016 to go with my pre-existing copy of 2016 MS Office (Home Edition). The install required telephone activation - I contacted getmsoffice.com's chat support and Paul was excellent. Activation was quick and smooth - thank you for your help!

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

I was amazed by how quickly Carl is

I was amazed by how quickly Carl was able to find my problem and get to a solution. I've never seen the mouse run around so fast.
I've done this before on the phone where communication was much easier but we did it thru chat.
Thanks to all of you for helping with this.

r

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

I could NEVER have done this by myself!

I could NEVER have done this by myself!
Your assistant, Qlint, spent an enormous amount of time helping me and actually doing it for me. I am an 81 year old Great Grandmother with very little computer knowledge. So I just want to say Thank You so very much!

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

The technician Daniel was a tremendous…

The technician Daniel was a tremendous help! He got me up and working again in short order. He understood the challenge I faced and knew how to fix it. He offered remote assistance and in no time had me up and running. Great guy!

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

I had a few downloading and…

I had a few downloading and installation issues with Office for Mac. JD and others did a great job of saving me from myself and got the package successfully installed. Many thanks for his patience and expertise, I doubt I could have completed it without his expert assistance and expertise.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

I was having issues activating my…

I was having issues activating my product and I was getting extremely frustrated. I opened the live chat and spoke to Carl. He was really polite and helpful and made everything very simple, He had it fixed for me in less than 10 minutes. Ver helpful!

March 14, 2021
Unprompted review

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