Tried their tool and since the email integration to automatically collect invoices wasn't working how we hoped, decided to stop our subscription after two weeks. However, they kept charging me for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been using GetMyInvoices for several months now, and I'm very satisfied with the service overall. The automation of invoice collection and centralization has saved me a significant amo... See more
Company replied
I had a short 15-minute Teams meeting with customer support from GetMyInvoices to get started – and I must say, I was genuinely impressed. The overall presentation was clean, clear, and very easy to... See more
Company replied
I haven’t used the platform yet to judge how well it works, but the idea behind it is really promising. Automating invoice collection could save a lot of time for small business owners like me. I’m ge... See more
Company replied
Company details
- Accounting Software Company
- Automation Company
- Cloud Computing Service
- Data Entry Service
- Internet Service Provider
- Software Vendor
Written by the company
GetMyInvoices ist eine digitale Rechnungsmanagement-Software zur Vereinfachung und Beschleunigung der vorbereitenden Buchhaltung. Die Lösung ruft Rechnungen und andere Dokumente aus Tausenden Quellen automatisch ab. Dazu zählen mehr als 10.000 Online-Portale, E-Mail-Postfächer, Cloudspeicher und Drittlösungen wie Rechnungserstellungstools. Papierbelege lassen sich über eine Scan-App komfortabel erfassen. Dabei liest GetMyInvoices relevante Rechnungsinformationen automatisch aus. Somit befinden sich sämtliche Belege und Rechnungsinformationen sicher an einem Ort. Von dort lassen sie sich – unter Einhaltung individueller Workflows – bequem an den Steuerberater, in Buchhaltungssoftware, Dokumentenmanagement-Systeme und weitere Anwendungen übertragen. Anwender sparen Aufwand und Zeit, effizientes Cashflow-Management wird möglich.
Contact info
Universitätsplatz 12, 34127, Kassel, Germany
- +49 4550 – 99 690 00
- service@getmyinvoices.com
- getmyinvoices.com
4.4
Excellent
846 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible software, terrible support.
I paid for a full year standard plan at 228EUR/yr subscription. Upon subscribing I attempt to sync my bank accounts. It only syncs 10 credit card transactions. I contact support, they don't respond. I manually sync, it skips transactions randomly. I contact support, no response. Terrible software, terrible support.
January 12, 2022
Unprompted review
Reply from GetMyInvoices
Hello Adam,
thank you very much for your feedback. We are known for our fast and efficient support and wonder about your message. We are happy to help you with an appointment for all questions and setup. Feel free to get in touch with us. Kind Regards.
Great application to automatically…
Great application to automatically download all your invoices in one place! A+++++
January 5, 2022
Unprompted review
Reply from GetMyInvoices
that's great to hear! Thanks for the great review.
Kind regards
the GetMyInvoices Team
So far, so good!
So far, so good! I have been implementing GetMyInvoices for approximately one month and it is going well. There are a lot of features that I look forward to rolling out for our company. The biggest challenge I have found is the time difference between me (USA-EST) and the software company (Germany). I would like webinars/training more accessible.
October 26, 2021
Unprompted review
Reply from GetMyInvoices
Hey,
thanks for the rating! Indeed, we are constantly working on new features, so it remains exciting :). If you have any further questions, our support team is always available.
Kind regards
the GetMyInvoices Team
Horrible EMail spamming
Horrible EMail spamming
not working login
horrible support
support hotline costs 1,49 €/min
not save
July 31, 2021
Unprompted review
Reply from GetMyInvoices
Hello Martin, thank you very much for your feedback. We are known for our fast and efficient support and wonder about your message. You can turn off the mails via the notification management. The login works for all our other customers. This seems to be an isolated case. We are happy to help you with an appointment for all questions and setup. Feel free to get in touch with us. Kind Regards. Your GetMyInvoices Team
Negative
Negative; the system works extremely slow and mostly its above the frustration level. Sadly. Also some integrations such as Google Ads does not work since the system required a token that has a short validity from Google, but the GMI is too slow to give you the options to type it in before it expires. Tried 9 times now and will give up. The service seems extremely slow as well and non of our tickets were answered within the time slot needed. They praise themselves of having good service, but interestingly everyone we've spoken too, have experiences exactly the opposite.
Positive; the idea is great and when it works it does its job. Its however important to either do the job fully, with all channels presented or not at all and thats where it falls short. For a company you need a solution that either offers only a part, and does it well, or a solution that does it all, but then also have to deliver.
June 30, 2021
Unprompted review
Reply from GetMyInvoices
Hello Marcus,
thank you very much for your feedback. We are known for our fast and efficient support and wonder about your message.The 2FA causes less problems in the meantime. However, it is occasionally vulnerable when changes are implemented by the provider. Unfortunately this happens sometimes. But we always fix it asap. We are happy to help you with an appointment for all questions and setup. Feel free to get in touch with us. Kind Regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.