Fast delivery of my medical alert bracelet. It's a bit bigger than I expected but I wear it above my watch and that stops it slipping off
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company

- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
Contact info
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got my son this football chain and…
Got my son this football chain and pendant because this is his last year playing and he absolutely loved it ,he is almost 30 yrs old and his last year playing so this was a sentimental gift for him
May use AI-assist with repliesRead more
So I wouldn’t even give this company…
So I wouldn’t even give this company one star. I still haven’t received the necklace I ordered for Mother’s Day and it’s now almost the end of April. I ordered express shipping as well. I’ve had nothing but issues with customer service. They kept emailing me asking for a phone number for the express shipping otherwise it would be sent via normal shipping. I emailed 4 times with my phone number and finally they actually read their emails properly. By this time 2 weeks have gone past and the necklace is still not here so I emailed for a refund on the express shipping. Which they offered to give. If I had known the items on here are coming from china I would have never ordered. Don’t bother buying express shipping. My SHEIN parcels come faster. Item is still not here so I’m waiting on another reply from customer service…..,.

Reply from Getnamenecklace
I ordered 2 silver necklaces and…
I ordered 2 silver necklaces and received 2 gold necklaces. I have contacted the company twice now, without any response to rectify the situation. Hopefully they get back to me & fix this problem.
Update: 5/4/26 I HAVE CONTACTED THE COMPANY TWICE BY EMAIL WITH NO ANSWER! Please don't ask me to do something that is clearly in the review. This product was not able to be given for a birthday present and now for Mother's day. I did include the number both times. This is ridiculous.

Reply from Getnamenecklace
I liked the pray mat
My ring couldn't see date and flower on…
My ring couldn't see date and flower on ring. To small.

Reply from Getnamenecklace
Love the glass but website wasn’t easy…
Love the glass but website wasn’t easy to use for personalization so I didn’t end up personalizing it which was disappointing, but he loved it anyway
Got fast thank you
I'm.very pleasd I found this site.
I'm very pleasd I came across this company when searching for personalised gifts. Added benefit is the April sale. Photographs of products are helpful and are accurate for the items I purchased. Delivery is quick and easy, with goods arriving in good order, thank you.
Showed my husband what his looked like…
Showed my husband what his looked like and he really liked it but told him he had to wait until xmas. I also bought 4 other ones for Xmas gifts and they all have to be hidden until then.
A good quality product that was…
A good quality product that was packaged well, delivered on time and a good company to work with. Thank you.
I was really impressed by the work that…
I was really impressed by the work that was done on the pendants and the initial necklaces. It came out more than what I expected great job. Orders were filled very fast. Thanks so much.
Ordered just what I needed for a…
Ordered just what I needed for a friend's 70th birthday, perfect. Delivery service very good and came within the week.
Your product makes an amazing gift!
Not good quality for their golf ball marker
While the item was made "correctly" as customer service told me, it wasn't made well. I ordered the golf ball markers and they are probably wonderful if you order initials as opposed to a name. They offer up to 8 characters. I ordered two of these and one was with 5 characters and other was 8 characters. Unless you zoom in with a photo, neither is legible at less than arms length.
Company offered a 10% discount as compensation for my lack of satisfaction with their product. Offering $5 on a $50 order that is not made well, is not good customer service. They offered 50% discount on my next order when I countered. I would not deal with this company again.
The golf ball marker logos were small as were the names. Definitely not worth the price as quality just isn't there.
EDIT to respond to company:
I already contacted customer support as stated in my review. Offer was not satisfactory. What else can you do?

Reply from Getnamenecklace
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







