Getnamenecklace Reviews 25,485

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,988 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often finding them to be of high quality, beautifully made, and exactly as pictured or even better than expected. Many appreciate the ease of ordering and the quick delivery service, with items arriving in good condition and on time. People frequently mention that the products make perfect gifts, and they are pleased with the overall value. However, some customers were dissatisfied with the quality of certain items, describing them as cheap-looking, flimsy, or not matching the advertised images. There were also occasional issues with orders, such as incorrect items being sent or engravings not being clear. A few people experienced longer delivery times than expected or felt that the shipping costs were too high for the service received.

What people talk about most

Product

Users describe positive interactions with product quality, often praising the high quality, perfect detail,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the high quality of jewelry, custom... See more

Delivery service

Consumers generally find the delivery service to be positive, with many praising quick and easy delivery,... See more

Order

People report ambiguous experiences with order. Many customers praise the simple ordering process, quick... See more

Price

Clients share ambiguous opinions on price. Many reviewers feel that products are not worth the price, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast delivery of my medical alert bracelet. It's a bit bigger than I expected but I wear it above my watch and that stops it slipping off

Rated 4 out of 5 stars

loved the items I purchased. Just a little disappointed with the one bookmark for my 10 year old Grand-daughter. She won't understand how her name is written. A choice for simpler writing would be app... See more

Rated 4 out of 5 stars

The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a proble... See more

Rated 5 out of 5 stars

I just love the quality of the jewelry I get from your company. It's all genuine. Ordering is simple, the quality of the jewelry is amazing and the delivery is quick and simple. I have bought all kin... See more


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

25K reviews

5-star
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Rated 1 out of 5 stars

So I wouldn’t even give this company…

So I wouldn’t even give this company one star. I still haven’t received the necklace I ordered for Mother’s Day and it’s now almost the end of April. I ordered express shipping as well. I’ve had nothing but issues with customer service. They kept emailing me asking for a phone number for the express shipping otherwise it would be sent via normal shipping. I emailed 4 times with my phone number and finally they actually read their emails properly. By this time 2 weeks have gone past and the necklace is still not here so I emailed for a refund on the express shipping. Which they offered to give. If I had known the items on here are coming from china I would have never ordered. Don’t bother buying express shipping. My SHEIN parcels come faster. Item is still not here so I’m waiting on another reply from customer service…..,.

April 23, 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

I ordered 2 silver necklaces and…

I ordered 2 silver necklaces and received 2 gold necklaces. I have contacted the company twice now, without any response to rectify the situation. Hopefully they get back to me & fix this problem.

Update: 5/4/26 I HAVE CONTACTED THE COMPANY TWICE BY EMAIL WITH NO ANSWER! Please don't ask me to do something that is clearly in the review. This product was not able to be given for a birthday present and now for Mother's day. I did include the number both times. This is ridiculous.

April 16, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

My ring couldn't see date and flower on…

My ring couldn't see date and flower on ring. To small.

April 19, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 5 out of 5 stars

I'm.very pleasd I found this site.

I'm very pleasd I came across this company when searching for personalised gifts. Added benefit is the April sale. Photographs of products are helpful and are accurate for the items I purchased. Delivery is quick and easy, with goods arriving in good order, thank you.

April 19, 2026
Rated 1 out of 5 stars

Not good quality for their golf ball marker

While the item was made "correctly" as customer service told me, it wasn't made well. I ordered the golf ball markers and they are probably wonderful if you order initials as opposed to a name. They offer up to 8 characters. I ordered two of these and one was with 5 characters and other was 8 characters. Unless you zoom in with a photo, neither is legible at less than arms length.

Company offered a 10% discount as compensation for my lack of satisfaction with their product. Offering $5 on a $50 order that is not made well, is not good customer service. They offered 50% discount on my next order when I countered. I would not deal with this company again.

The golf ball marker logos were small as were the names. Definitely not worth the price as quality just isn't there.

EDIT to respond to company:
I already contacted customer support as stated in my review. Offer was not satisfactory. What else can you do?

April 19, 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.


Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

I didn’t receive my package

I didn’t receive my package

April 10, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

Sorry for any inconvenience may cause, but tracking shows your order has been delivered.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.


Best Wishes,
Customer Service Team

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