I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to th... See more
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Only place I could find still stocking the ocean and earth 10’ ankle leash . Everyone else sells the big wave version and quite frankly who needs that? Second one I’ve bought from you, service is gre... See more
Brilliant customer service, fast delivery, and great price I would highly recommend and I will actively try and buy from them again
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... See more
Company details
- Surf Shop
- Canoe and Kayak Store
- Sporting Goods Store
- Water Ski Shop
- Water Sports Equipment Rental Service
Written by the company
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Contact info
23A Lambourne Crescent, CF14 5GF, Cardiff, United Kingdom
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
4.8
Excellent
351 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ocean and Earth leash
Only place I could find still stocking the ocean and earth 10’ ankle leash . Everyone else sells the big wave version and quite frankly who needs that? Second one I’ve bought from you, service is great, best price too and delivered quickly. Very happy.
July 21, 2026
Best price on the net .
Best price on the net .
And the fastest delivery.
Excellent experience.
July 19, 2026
Brilliant customer service
Brilliant customer service, fast delivery, and great price
I would highly recommend and I will actively try and buy from them again
July 13, 2026
Brilliant customer service from Gareth.
Brilliant customer service from Gareth.
I was looking to upgrade my current SUP. He answered all my questions, was patient and helped me every step of the way.
Thank you
July 14, 2026
Unprompted review
Very helpful in identifying and…
Very helpful in identifying and rectifying a mistake I made with the order. Prompt delivery.
July 9, 2026
Excellent and prompt service
I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to the length I wanted which was very much appreciated, he shipped it promptly and I was out on the water the day it arrived. Thank you!
June 18, 2026
Really great service
Really great service, from amending the site to ensure I could order the right size, to keeping me up to date on shipments and a really competitive price, what more can you ask for?!
June 16, 2026
Fantastic customer service possibly the…
Fantastic customer service possibly the best I’ve ever experienced. Nothing is too much trouble.
May 31, 2026
Fantastic product at a brilliant price…
Fantastic product at a brilliant price , fast postage, guy I spoke to on the phone with my question was absolutely super helpful
Top marks guys
May 2, 2026
GoW a good company for paddle sports.
Gareth on GoW delivers very good customer service, even if there are small issues. Thoroughly recommend them.
April 1, 2026
Losing a SUP Fin is a bit like breaking…
Losing a SUP Fin is a bit like breaking your arm - you can't really do anything properly.
I was so pleased to find "Get On The Water" and to make sure I purchased the right Fin I gave them a call. Gareth could not have been more helpful.
I placed my order and my new Fin arrived within a couple of days so I am now all set for the coming season.
Excellent service - customer centric and caring - so unusual these days:-)
April 17, 2026
Quick shipping, great staff!
Quick shipping, great price and the staff super friendly and helpful! 100% recommend this seller
April 4, 2026
By far the cheapest on E bay for my…
By far the cheapest on E bay for my item. Was delivered quickly can’t ask for anymore.
January 27, 2026
The service was excellent
The service was excellent, and the experience was wonderful.
January 24, 2026
Unprompted review
Excellent service
Excellent service. Great comms and very, very fast despatch and delivery.
November 14, 2025
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