Fantastic product at a brilliant price , fast postage, guy I spoke to on the phone with my question was absolutely super helpful Top marks guys
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See what reviewers are saying
Losing a SUP Fin is a bit like breaking your arm - you can't really do anything properly. I was so pleased to find "Get On The Water" and to make sure I purchased the right Fin I gave them a call.... See more
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... See more
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... See more
Company details
- Surf Shop
- Canoe and Kayak Store
- Sporting Goods Store
- Water Ski Shop
- Water Sports Equipment Rental Service
Written by the company
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Contact info
23A Lambourne Crescent, CF14 5GF, Cardiff, United Kingdom
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
4.8
Excellent
341 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
All arrived and just what I ordered
All arrived and just what I ordered. No concerns and Gareth contacted me with an update before delivery
January 13, 2025
Brilliant customer service
Brilliant customer service. The item ordered was out of stock but an alternative was offered.
December 2, 2024
It was quick and came when it said and…
It was quick and came when it said and for someone like me (old not online savy) would order from them again, and the dry robe was brilliant
December 14, 2024
Perfect purchase
I was so pleased with my first purchase of a GUL Recore Radiation Undersuit that I bought a second as a backup. It arrived very quickly so no complaints at all. If it’s of any use I am 6’1” and Large fits perfectly.
November 7, 2024
Good prices and delivery.
Good prices and delivery.
Customer service pre-sales was good. Haven't needed them post-sales.
September 30, 2024
Great communications from the company.
Great communications from the company.
Web order form was a little clunky but they fixed any glitches really fast.
September 12, 2024
Great service and quick dispatch of…
Great service and quick dispatch of order. Also, good follow-up email and customer service.
August 18, 2024
Brilliant product
August 20, 2024
Excellent customer service and prompt…
Excellent customer service and prompt and effective communication.
August 19, 2024
Top customer service
Top customer service. I had an small issue with my order, and the team went above and beyond the call of duty to sort it out. Much appreciated and many thanks - I am sure I will be back!
July 15, 2024
Reply from Get On The Water Ltd
Hi James, many thanks for your review, we hope to see you again soon :)
Great value for money, low delivery cost and fast dispatch
I found Get On The Water when searching for a specific product online.
What I was looking for was on offer/sale, so I purchased it for a great price.
The delivery cost was relatively low at only £3.
And my order was shipped promptly which I really appreciated.
Overall I highly recommend Get On The Water.
July 8, 2024
Everything was as expected arrived…
Everything was as expected arrived promptly too. Very pleased.
July 8, 2024
Poor inventory management.
July 6, 2024
Absolutely brilliant
Prices were brilliant and the shipping was super quick. I chose the free delivery option and got my package within 2 working days! Couldn’t ask for better service at all.
July 1, 2024
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