Getpets Reviews 

87
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience. I like how they pretty much operate 24/7. They make the process as hassle-free as possible which I appreciate and they have great communication. After your purchase, you can wait for... See more

Rated 5 out of 5 stars

Honestly it is so amazing, I got the dalmatian I wanted and it is very legit. The people here to assist you are so kind I would recommend shopping here, and btw if they don't text u right away after u... See more

Rated 5 out of 5 stars

Customer service/live chat staff were very patient with my questions.. I'm happy to say that after purchasing we received the pet in under than 5 minutes. Very trustworthy, respectful, and cheap, kimd... See more

Rated 1 out of 5 stars

I tried to purchase a pet because I was recomennded the site by my cousin. I tried to sign up with me email and it said "Youve been banned" or something along these lines. I tried to contact customer... See more

Company replied

Company details

Written by the company

Trusted AdoptMe seller delivering customers dream pets for over 4 years


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(87)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bad reviews are phony this place is the best

I have wrote a review on here before but saw some bad reviews and decided to write another one since the bad reviews are ridiculous. I have been going to this site for a long time and can tell you the bad reviews are so not true. First off, there are NO BOTS which I love because you never get that any more. Who likes talking to a bot and trying to get them to understand what you want or pushing 100 buttons to get to a real person. Not here! I just go on the chat, tell them I made a purchase and a minute later I have my pet. The people at getpets are so nice, generous and fast. They give me extra items for making purchases and I feel so guilty since I know they can get money for them. They don’t have to do that but they do it out of the kindness of their hearts! I have made several purchases here. So many I now have EVERY pet and keep coming back for other items such as pet wear and etc. Secondly, the ONLY problem I have had with their website is from it going slow because of all the people on it. That can happen on any site that is popular. I just come back another time. Lastly, I read one person’s review where they were unable to get their pet due to internet issues. I have had internet issues as well and the people at getpets wait for you in the game until you are able to get in. If you can’t get in, they hold your pet until you are able to get it, even if it is not the same day. I feel that all the accusations and bad reviews on here are from people who work at other sites selling Adopt Me items trying to give getpets a bad rep so customers will go to their sites. They know how cheap and wonderful getpets is and are threatened by their popularity. I feel they are trying to make them look bad since getpets is doing way better than most sites. SORRY PEOPLE YOU CAN’T RUIN A GOOD THING BUT IT IS AWESOME YOU ACKNOWLEDGE GETPETS IS GREAT BY YOUR PHONY REVIEWS!!!! The best thing is if getpets doesn’t have the item you want, they will do their best to get it in which I love as well. One time, I just mentioned a pet to them I was looking for (which I did not tell them to get it). The next day I got a message from them saying they got it if I still wanted it. I was so shocked! They are so amazing! Getpets is the only site I get my Adopt Me items from since they have such great service and I will continue using them for a long, long time!!!!

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

I love this website so much

I love this website so much ! The staff is super nice,and your orders get delivered super fast.I will continue to be buying from this website. The prices are super cheap/fair and it’s just an amazing website in general.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Best adopt me shop in the market!

These people are so kind, even give you gifts with your purchase. Very, VERY fast delivery and responses. 10/10 one of the best experiences I’ve had buying pets online and I will be a repeat customer, ALWAYS. ❤️ getpets

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Not a scam!!,

Immediate delivery, nice staff, didn’t get scammed, got my pet for cheap. Definitely would recommend!

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

I do not recommend

I do not recommend when I was trying to make an account every time I entered my Email it said that my email had already been used creating another account and I also tried using my friends account and it said the same thing every time so I had to end up making a completely different account through google and the site crashed on me and said it was not a secure site this is incredibly dodgy and frustrating also the day after I got over 248 counting spam emails through when I entered my email so my email obviously was correct and this site stole it and started texting me spam messages? I am incredibly disappointed with this considering I was so excited to finally get my dream pet. I respect this website and have heard other very good reviews about this but I do not recommend because of all the trouble I went through. thank you and if anyone has any tips on how to create an account please let me know.

January 29, 2024
Unprompted review
Getpets logo

Reply from Getpets

Hello.

1) We only allow one account per household. That's why you were unable to create multiple accounts. This is to avoid abuse of our first-time use discount.

2) Nobody spammed you. If you type messages on our live chat and leave without reading the response, the chat transcript gets sent to your email.

3) Just follow the simple rules of our site, and you'll be able to order and get your dream pet right away. :)

Rated 1 out of 5 stars

THIS IS 100%A SCAM

So it says that it has 5 years of trusted service but in reality it's trust score is 1/100 plus it was saying that the PayPal API was down but it was last down on January 17th 2024 it's the 22nd and it was only down for 41 minutes plus the "bots" talk to you like trash and legit businesses don't do that so whatever you do don't use this site

January 22, 2024
Unprompted review
Getpets logo

Reply from Getpets

This person does not even have an account, nor any purchases on our shop. Note: All positive reviews are our ACTUAL customers.

Rated 5 out of 5 stars

This is NOT fake this is 100% REAL

This is the best experience i have ever had! I've done so much fake ones but this is the one for me. I highly recommend this place and i will use it multiple times.

January 21, 2024
Unprompted review
Rated 1 out of 5 stars

This banned me for saying "..." because…

This banned me for saying "..." because I couldn't get internet and I spent money on one of the pets and now I wasted my money would not recommend talking to the person who's "helping" you. I was going to go claim it and the bot was kinda rude to me

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

BEST SITE EVAAAA(for adopt me pets)

So I was skeptical at first, becuase like- come on. This seems WAAAAAAAYYYYYY to good to be true(ESPECIALLY with the pets they’re selling.) but almost 10 minutes later and voila! I got the pets I had ordered! All and all, 10/10!! With Christmas coming up I’m definitely already choosing the pets I want :)

November 30, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look