Getplushie Reviews 170

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the products they received, often finding them to be of poor quality, not matching the descriptions or expectations. Some customers also reported issues with their orders, including items not arriving, being sent to incorrect addresses, or receiving the wrong product. Conversely, a small portion of people were satisfied with the delivery service, noting that items arrived quickly and with good communication. Some reviewers also mentioned receiving well-packaged items and appreciated the overall service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers report receiving counterfeit... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with items... See more

Quality

Users describe ambiguous interactions with quality. Many customers report receiving fake or counterfeit... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report significant issues, including... See more

Service

Reviewers mention positive feedback about service. Customers are very happy with the service, highlighting... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... See more

Rated 4 out of 5 stars

Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... See more

Rated 4 out of 5 stars

The communication was great, with regular updates regarding the parcel's delivery. The price and range of the items were excellent in this competitive market. I was happy to wait out the longer delive... See more

Rated 4 out of 5 stars

My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

170 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Appalling- item sent to me is a…

Appalling- item sent to me is a counterfeit item. Ie emailed twice and also tried the online chat for support and no one has contacted me to help resolve this issue. Do not buy from this company

October 16, 2025
Rated 1 out of 5 stars

Fake Jellycat…

Messaged them as concerned the Jellycat was a Fake as certain details were wrong. Messaged on 20th October and 24th October and heard NOTHING back in reply. So this obviously proves it is a fake and I did say I’d like refund & ive been told to take it further. Definitely do not recommend them.

October 8, 2025
Rated 1 out of 5 stars

Counterfeit JellyCat bashful Bunny

I did not receive what I ordered. I finally received a counterfeit bunny with the head and arms attached to the body backwards. The tag said it was a large Jelly Cat but I’ve one that is the real Jelly Cat and this one doesn’t look right. I’ve filed a claim with my credit card saying I did not receive what I ordered.

October 8, 2025
Rated 1 out of 5 stars

Do not buy

Do not buy, this company are impersonating another website plush paradise and they are based in china. The jellycats they will send you are fake. I have photos of the ones they sent against the ones I had to buy directly from jellycat after receiving their counterfeit ones.

October 6, 2025
Rated 1 out of 5 stars

The product i had delivered wasn't the…

The product i had delivered wasn't the same as the one in the picture. I have tried to contact Getplushie through customer services and the online form. Im so disappointed. I have wasted £25 of my money on something I didnt ask for and no help in returning it.

October 3, 2025

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