I felt hoodwinked into this deal and had to fight to get refund that wasn't full until I leave thie review . Was told to give higher rating by them to get round sounds like black mail to me but ther... See more
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See what reviewers are saying
I got an email from the escalation manager, Eugene, and he apologized for what happened. Thanks for offering as an exception on how this will be resolved. I would appreciate it so much. Satisfied here... See more
I'm owed a refund which was said to be done by last week for a payment that was taken even though I have asked to cancel. Can this be sorted as soon as possible because nothing seems to be done and we... See more
Excellent communication and help in canceling my membership. I am a pensioner, and honestly did not realise what I had signed up for, and realized I cannot afford 5his. Big thank you to JAMAL for... See more
Hasn’t replied to negative reviews
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I got an email from the escalation…
I got an email from the escalation manager, Eugene, and he apologized for what happened. Thanks for offering as an exception on how this will be resolved. I would appreciate it so much. Satisfied here. Thanks again!
Very helpful all questions answered and…
Very helpful all questions answered and sorted thanks.
Phoebe please contact me immediately as…
Phoebe please contact me immediately as soon as possible.
My problem was solved.Thanks
The understanding of my problem
The understanding of my problem, very helpfull..
I am very happy for the service
I am very happy for the service. I didn't expect this. Company it good and also there all stuff in friendly and helpful. I m pleased ☺️.
The support team took care of my issue…
The support team took care of my issue in a timely manner, and I’m very happy with the outcome.
The issue was resolved
The issue was resolved, and the customer support team was incredibly helpful.
I needed to close / cancel my account &…
I needed to close / cancel my account & this appears to have been done efficiently
Support
My issue has been resolved and Claire has given me good support and I couldn't be happier.
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