While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience working with Jack from Rent Check. He was patient, fun to deal with, and always very quick to respond to my messages. He made the whole process much easier and less stressful... See more

Rated 5 out of 5 stars

My experience with RentCheck has been very positive. The platform makes inspections much easier to manage. I would especially like to recognize the Human Agents team, specially Tanajah, who has been... See more

Rated 1 out of 5 stars

I would stay away. The software is okay, but it doesn't integrate well with Appfolio. The real reason for the 1-star review, though, is their cancellation policy. Apparently, they require 30 days' not... See more

Rated 5 out of 5 stars

Rentcheck has made managing my move ins and move outs SO much more uniform and transparent! The inspection features they provide are much more detailed and usable than the AppFolio included inspectio... See more

Company replied

Company details

  1. Property Maintenance

Written by the company

Property management solution that helps property managers save time on inspections with resident-led inspections and time-efficient internal inspection processes.


Contact info

4.2

Great

TrustScore 4 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very responsive

Very responsive, and took care of my issues very quickly

October 10, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much for sharing, Joe!

Rated 5 out of 5 stars

I have been using Rent Check now for…

I have been using Rent Check now for several years. During this time the company has always been improving. New updates from customer feedback. They are always quick to respond to our needs and have the best customer service. I have reached out several times and they are always listening. Since using their company I have save thousands of dollars a year.
I am so glad to have found this company with such awesome people.
Keep the updates coming Thank you.

October 6, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much for sharing, Mike! If you keep the wonderful feedback coming, the updates will write themselves 😁

Rated 5 out of 5 stars

Great product

First of all, we really like the simplicity to use this very capable and versatile product. We are focusing more and more of our inspections using RentCheck. In addition, they continue to develop new innovations which make our job easier and the results more professional. Well done!

October 4, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much for sharing, Glenn! Really glad to hear you're enjoying our latest release.

Rated 5 out of 5 stars

Quick resolution!

My issue was resolved in just a few minutes.

September 25, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much for sharing!

Rated 1 out of 5 stars

It was a horrible experience

It was a horrible experience. Laborious and time consuming. I do not like this way of doing an inspection.

September 21, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Hi Steven,

Thank you for sharing your experience using RentCheck. Experiences like these are not our intended user experience. Our goal is to empower residents by creating a fairer and more transparent process for inspections.

Would you mind sharing some more detail about the issues you encountered using RentCheck? Any feedback would be very helpful to our team.

Rated 5 out of 5 stars

Thank you RentCheck!

We are using the RentCheck inspection app for all our properties. Using this service allows our residents to engage and participate in the inspection of their home. It's easy to use and has been a favorable tool for our residents during the inspection process and even a bigger plus for our review team.

September 21, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much for sharing, Karen! Our team has really enjoyed working with y'all and your residents.

Rated 5 out of 5 stars

RentCheck, a vital tool for property managers!

We recently started using the RentCheck app for tenants who move in and are moving out. It has been so helpful for our maintenance guys to have a complete picture gallery of the condition of the apartments before they ever step foot in the door. It's also encouraged tenants moving out to take extra care in cleaning their apartments. The move-in inspection are helpful in reassuring new tenants that they won't be held responsible for something they didn't do in a property. It gives added confidence in us as a company and is a vital tool in the smooth transition between one tenant leaving and another moving in. Also, when I recently needed an edit to the listing on our inspections, I utilized the chat feature to ask my question and within mere moments I was greeted by a helpful assistant who quickly resolved the issue.

September 20, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Hi Crystal, thank you so much for sharing! It's wonderful to hear how valuable RentCheck has become for you and your team.

Rated 5 out of 5 stars

We've had a fantastic experience with…

We've had a fantastic experience with RentCheck for our property management company. Whenever we need assistance, they respond quickly, even at night and on weekends. We highly recommend them!

September 14, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much for sharing, Blake! We're happy to help.

Rated 5 out of 5 stars

I am so very grateful for the EXCELLENT…

I am so very grateful for the EXCELLENT customer service!!! Still trying to become efficient with this app and appreciate the help I get and the fast responses. I am also very happy that you listen to what I think should be changed. Great company, even better employees, highly recommend!

September 4, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks so much for sharing, Kristin! We're always happy to help.

Rated 5 out of 5 stars

Had good customer support

Had good customer support and helped me quickly simpatico solved my issue in a fast and professional manner

September 5, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks for the kind words Nicholas!

Rated 5 out of 5 stars

Brett is very helpful

Brett is always helpful. Awesome!

September 1, 2023
Unprompted review
RentCheck logo

Reply from RentCheck

Thanks for sharing, Elsie! Brett is awesome :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look