Selkie Hair Reviews 

121
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how the natural shampoo and conditioner leave their hair feeling soft, shiny, and deeply cleaned without harsh chemicals. People frequently mention that the eco-friendly, water-free powder formula reduces plastic waste while delivering fantastic results for various hair types. Furthermore, consumers appreciate the helpful customer service and the convenience of the subscription process. Some reviewers were not happy with the product, noting that it made their hair feel sticky, heavy, or difficult to brush through. A few consumers also mentioned that the lack of traditional lather required them to use a large amount of product to feel clean.

What people talk about most

Product

Clients share satisfaction with the product, noting that it leaves hair soft, shiny, and manageable.... See more

Quality

People report positive experiences with quality, noting that the shampoo and conditioner leave hair feeling... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both convenience and a... See more

Customer service

Users describe positive interactions with customer service, highlighting warm, friendly, and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent customer service. Product really works! Less washes per week(less greasy for longer) and thicker hair noticed by my hairdresser and multiple friends after around 6 months. Have recommende... See more

Rated 4 out of 5 stars

I had a problem with my subscription. I some how had two accounts. I problem was soon sorted. I was told when my next delivery would be.

Rated 4 out of 5 stars

Absolutely love the product itself, I find the shampoo so cleansing yet nourishing! I just wish it went a little further - as sharing between two of us, I tend to run out within 1.5 weeks or so and am... See more

Rated 4 out of 5 stars

My honest review after using for 3 months (fine, straight hair). I didn't like it at first but grown to love it. It just took some time for my hair to get used to the formula. Now that it has, my ha... See more


Company details

  1. Hair Product Store

Written by the company

Next-generation sustainable and refillable haircare. Innovative powder-to-liquid shampoo and conditioner with over 98% natural ingredients.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(121)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer care!

I started using Selkie shampoo and conditioner a few weeks ago and love how it makes my hair feel. I have extremely long hair that I only wash around every 10 days so the shampoo lasts a while. I have found the customer care amazing, I got in a muddle with my subscription set up and they worked out what had happened and helped me work out most economical way to set up for my personal needs. They were understanding and very quick to respond. I really enjoy supporting small businesses that genuinely appear to care for the customer and have good products. So far I would highly recommend them

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

shiny hair!

I thought I’d fallen for an over marketed social media promotion but my hair absolutely adores Selkie. It’s never looked so shiny and thick. Even my hairdresser noticed it! Thank you so much!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

✨ Hair obsessed

✨ Hair obsessed! ✨
I’m loving Selkie hair products 🤍 They leave my hair so soft and silky. I was sceptical at first because even natural products used to leave my hair dry and frizzy… but after just a couple of uses, I really saw the difference!

It smells amazing, feels super gentle (even on the eyes), and isn’t aggressive at all. Bonus: my kids use it too and love it 🥰

100% recommend — such a great product 🌿
Now please tell me… when is the hair mask coming?! 😍✨

#HairCareLove #SoftHair #FrizzFree #NaturalHair #FamilyApproved 💫

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

I just adore this stuff!

I just adore this stuff! I am a total convert. Nothing else will do now. Hair is soft, nourished and fulsome. I love that it’s sustainable and cruelty free and it smells divine too.

October 30, 2025
Rated 4 out of 5 stars

It works!

Excellent customer service.
Product really works! Less washes per week(less greasy for longer) and thicker hair noticed by my hairdresser and multiple friends after around 6 months.
Have recommended to friends! Love the eco friendly factor.
Only drawback is that it doesn’t seem to last me as long as it says so I’ve had to buy other shampoo in between. Love the product though!!! Will remain a customer:)

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Best haircare

Easy to use website, clear description of the products, excellent reviews. The products themselves are easy to use and are so good - soft, healthy hair and no scalp irritation. I’m so impressed that I’ve signed up for the subscription service so I get a regular supply. What’s even better is no more single-use plastic so helping the planet as well.

October 20, 2025
Unprompted review
Rated 2 out of 5 stars

Updated review

I'm giving an updated review after I left my first on the 22nd sept.

I like the concept but I won't be purchasing again. The shampoo is okay, the conditioner is where I have my main issues.

Overall, it's expensive (which clearly by purchasing this, I'm happy to turn a blind eye to) but my hair is just left feeling dry and fragile. I have to wait for my hair to dry before I brush after using this because it just feels brittle.

Many other people love it, it just doesn't seem to suit me.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

This shampoo works really well

This shampoo works really well! It leaves my hair clean and hydrated, unlike shampoo bars that strip the hair of moisture.
Plastic pollution is a major blight on humanity’s conscience, and this shampoo comes without adding to the load of plastics made and thrown away by humanity. Just a simple cardboard box to transport the powder. And the carbon footprint is reduced because there is no water in the product until you add it, so it is lighter (and therefore less carbon dioxide is emitted in its transport).
Well done Selkie! I hope you make some hand wash and other products soon!

October 11, 2025
Unprompted review
Rated 3 out of 5 stars

Sorry

Sorry, my hair didn’t like it, was like straw, don’t know if it’s suitable for colored hair.

September 26, 2025
Rated 5 out of 5 stars

I LOVE THIS!

I LOVE THIS!
I was so excited to try this when I saw it advertised and really hoped it lived up to its expectations! It has! I contacted the company prior to ordering to check suitability for coloured hair. They were lovely, quick to reply and helpful. After the first wash I am so impressed! My hair is still (day 2/3) soft, shiny and for the first time in a long time my scalp is not irritated!!! 😃 I love the environmental benefit of reordering powder and single use bottles! I will be spreading the word far and wide to friends, family and colleagues. Selkie is the future of hair care. I love it! Thank you! 😊

October 2, 2025
Unprompted review

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