GeTS Holidays Reviews 102

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

GeTS holidays arranged for us ( small group of 7 persones) a trip to Rajasthan for 14 days. Mister AzHaR and Mister Ajay took care of our roundtrip. They arragend everything in an exellent was. CLea... See more

Rated 5 out of 5 stars

Wonderfull trip organised in collaboration with get's holidays and Imam Azhar who was always available during our trip.Our two weeks trip and the Holi color festival in Jaipur will be forever a great... See more

Rated 5 out of 5 stars

I contacted GeTS Holidays after I booked my flights to India. I gave a list of the places I wished to visit and my travel preferences. Nikhil was very prompt to put together an itinerary that met my w... See more

Rated 3 out of 5 stars

Good, our first time to HYDERABAD, GeTs Holidays made all the Itinerary arrangement, me and my wife really enjoy we even went over to Visakhapatnam and Andara Pradesh, all tour arrangement by GeTS , w... See more

Company details

  1. Travel Agency

About GeTS Holidays

Information provided by various external sources

  • Language experts in FRENCH, SPANISH, PORTUGUESE, ITALIAN, and GERMAN
  • 200,000+ HAPPY TRAVELERS and still counting
  • Over 1000+ EXCELLENT REVIEWS on TripAdvisor
  • 24x7 CUSTOMER CARE
  • Winner of NATIONAL TOURISM AWARD 2013-14 & 2014-15
  • CUSTOMIZED TOUR PACKAGES to help you plan better
  • 30 YEARS OF EXPERIENCE in the travel industry

Passionate about planning your holiday

From riding a rickshaw through the bustling streets of Chandni Chowk in Delhi to a thrilling Tiger Safari in Ranthambore, gazing at the iconic Taj Mahal in Agra to cruising in a houseboat along the backwaters of Kerala, GeTS Holidays is here to make each day of your stay in India a memory worth relishing. In addition to its energetic staff, GeTS also has a wide network of offices and partners all across the country to serve our guests better. So, whether you are a history buff, adventure enthusiast, travel couple, solo traveler, or a group of besties, we cater to each of your travel interests.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Our tour was cancelled by Gets Holidays…

Our tour was cancelled by Gets Holidays 6 days before it was due to start due to the COVID crisis. They have refused any refund of our money and insisting on a partial voucher only. Their correspondence has been awful. I realise the cancellation is not their fault but a voucher is useless at this stage and the way they have acted and communicated means that there is no way we would consider going on a tour with them in the future and paying the remaining 50%. Do not use this company. They are only interested in money and not their customers.

July 2, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Oliver,
It is quite discouraging the see the review, despite working out the best possible options for you so that money paid doesn’t end in complete loss. Your tour booking was cancelled in wake of the Covid- 19 pandemic and that too after receiving your email wherein, you shared the information on the extension of lockdown in India and asked if money can be refunded. We did inform you that all services were prepaid and none of the hotels or suppliers were ready to refund the money. Despite the difficulty, we somehow managed to put your money under a credit shell which can be utilized against your future travel. As far as air tickets are concerned, they were issued under non-refundable airfare. Still, we had put a request with them, and they agreed to provide credit, but refused to refund, even though the flights were not operating due to lock down situation. The same was conveyed to you.
Infact, we suffered 2-ways, firstly we paid money to hotels and airlines which we are sure of not getting back and secondly, the charge back of payments at your end based on which we had made these payments. You could have avail of all the services ultimately once the things were back to normal. Many of our guests who couldn't travel then due to pandemic outbreak, have availed their credit notes without any hassle.
We do hope that you travel to India soon and we only get the opportunity to serve you.

Rated 4 out of 5 stars

We had an excellent tour with Gets who…

We had an excellent tour with Gets who organised our Varanasi to Khajuraho Bespoke Tour.
The Staff were always helpful with a very quick response.
The Classical Music Tour was not as expected but the guide Ranjit was excellent and he tried to make the best of it.
All the guides were very knowledgeable.
Khajuraho was amazing with the temples and especially the Dance Festival. Ganga was a very safe driver and the car was very comfortable.
Very well organised Tour. Thank you GETS.

March 31, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Guest,

We are so glad to know you had an amazing time traveling with us. It is always a pleasure when our efforts pay off and we see our guests return happy and satisfied. Do try our other tours and we hope you find them as good as this one.

Cheers,
Team GeTS

Rated 5 out of 5 stars

We had amazing times in India with Gets…

We had amazing times in India with Gets Holidays. All tours in Delhi, Agra and Jaipur were excellent. All guides are gentle and ready to help us, including take picture of us. The driver Mr Ajit Kumar was a brillant guy! I recommend this company!

March 31, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Paulo,

Thank you for the wonderful words of appreciation! We are so glad to know you had an amazing time traveling with us. It is always a pleasure when our efforts pay off and we see our guests return happy and satisfied. Do try our other tours and we hope you find them as good as this one.

Cheers,
Team GeTS

Rated 4 out of 5 stars

Mysore trip

Brilliant itinerary and driver allowed us to alter
to suit ourselves

March 24, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Paul,

Thank you for the wonderful words of appreciation! We are so glad to know you had an amazing time traveling with us. It is always a pleasure when our efforts pay off and we see our guests return happy and satisfied. Do try our other tours and we hope you find them as good as this one.

Cheers,
Team GeTS

Rated 5 out of 5 stars

Getsholidays

Representative meet us at airport... professional and courteous. I have never used this company before and was nervous (you never know who's legit and who isn't these days) they called several times during our trip to make sure everything was okay and to see if we needed anything. Driver and tour guides were knowledgeable, friendly and respectful. Great trip. HIGHLY recommend using this company.

March 23, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Jennifer,

We are grateful for the amazing review. Thank you for appreciating our services. We strive hard for our guests' satisfaction. Do try our other tours and we hope that you find them as good as this one.

Cheers,
Team GeTS

Rated 1 out of 5 stars

While the tour and guide were just…

While the tour and guide were just fine, I had a great deal of difficulty with the financial aspect of the trip. They would promise me one thing and then want extra money later. Then they told me to bring cash to pay for the tour, but refused to accept it because they said the money was too old. All bills were clean but didn't pass their brand-new bill requirement which they did not inform me of until I arrived. Then they wanted to charge me extra for accepting the "old" money. When I checked with two Banks later, they said there was no problem accepting American money as long as they were clean bills. It felt like every time I turned around Gets was trying to extract more money from me than originally agreed. This cast a very negative shadow on the rest of the trip.

I would not travel with them again.

March 23, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Diana,
Please note, as per the guidelines given by our banks, we cannot really take the older USD currency notes which are not in circulation anymore. I believe, same was briefed to you before arriving in India and advised to carry the valid currency.

We leave no stone unturned in serving our guests well. Reason why you were satisfied with the tour offered and other services.

We still hope you give us another opportunity whenever you visit India in future. You have tested our services already and we will ensure no such misunderstandings occur the next time.

Rated 5 out of 5 stars

Mumbai Tour Feb. 2020

From my first contact with GeTs Holidays, the Senior Sales Executive Mr. Ashutosh was fast to response to my enquiry and provided me with good options for my customized Mumbai Tour. The Guest Relations staff Ms. Ritu was in constant contact throughout our tour to make sure we were comfortable.
The only setback was the frequent change of drivers and the 2 bottles of drinking water per pax had to be reminded daily.
Overall, GeTs Holidays is recommended.

March 18, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Hui Leng Lim,

We are grateful to you for this amazing review and for putting in a word of recommendation for us. We at GeTS pride ourselves on our team work because we know we have some really wonderful people working with us. And we always strive hard to plan an impeccable trip for our guests. However, we apologize for the inconvenience you had to face with regard to the drivers and the availability of water bottles. Going forward we will make sure these nitty-gritties are well taken care of. We hope you will try our other tours and find them as good as this one!

Warm regards,

Team GeTS

Rated 5 out of 5 stars

They made me feel that they care

They made me feel that they care, they made me feel that I was dealing with professionals and the whole time of the trip they were watching me

March 16, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Fortunato,

We are glad you liked our hospitality so much. It’s always a pleasure to see our guests have memorable experiences because that is what pushes us to do even better. We take our guests very seriously and make sure that you are taken care of properly from the beginning of your trip to the end. And we hope that you will come back and try our other tours as well!

Cheers,

Team GeTS

Rated 5 out of 5 stars

60th birthday celebrations

We..a group of 8 ladies from Ireland,Australia,London celebrating our 60 th birthdays.. have just returned from Kerala after what was truly the trip of a lifetime.From my very first contact with Sandeep of GeTs holidays the service we received was exceptional. At times I felt this surely is too good to be true..something will go wrong but ,no,there were never any problems or any requests that couldn't be met.All the people from the company that we dealt with were friendly & professional & just seemed happy to assist.Our accommodation was very comfortable,food fabulous & activities very interesting.Our driver Hakkim what can I say..he was just incredibly knowledgeable,obliging & a really good,safe driver. Also I felt our trip was great value for money.I would not hesitate in recommending GeTs to anyone travelling to India.

March 12, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Margaret,

It feels so good to know that we could make all of your birthdays so special. This is like a cherry on the cake for us. And we are very happy to know that your trip turned out to be superb. We look forward to hosting you again. Do try our other tours as well!

Regards,

Team GeTS

Rated 5 out of 5 stars

Golden Triangle Luxury Tour

Me and my friend thoroughly enjoyed the tour. From beginning to end we were well looked after. A representative from GeTS tours would meet us to make sure everything ran smoothly and we had a good tour guide at every destination. The driver was lovely, patient, courteous and such a good driver on India’s roads.
You did need some stamina with all the travelling because we packed a lot in a short space of time. There is such a lot to see I will definitely need to come back to India.
The only thing I wasn’t keen on is being taken to carpet shop where you felt they were trying to do a hard sell on some of the products. The hotels were all of a high standard except one that wasn’t quite 4 stars but it had other qualities that made up for it. The staff in the hotels could’t do enough for you and we were made to feel very welcome. You do also need plenty of small denomination notes in rupees because you are expected to tip everyone which is helpful to know. Just also be aware it can take along time to go through immigration. I felt sorry for the driver who had to wait for us.
I would definitely use GeTS tours again when I decide to do a long haul holiday. They were easy to contact and emailed me promptly when I had any queries that needed answering.

March 12, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Julie,

We feel delighted to know your trip went excellent. We at GeTS always strive to make sure our guests have a memorable time traveling with us. It makes our day to know we could serve you so well. However, we are really sorry for the inconvenience caused due to shopping. We would like you to know that we have always given strict instructions to our guides not to force our guests for shopping as it is a common nuisance and causes a lot of embarrassment to us as well. And going forward, we hope you will try more of our tours.

Cheers,

Team GeTS

Rated 5 out of 5 stars

GeTS Holidays exceeding the expectations

GeTS Holidays team made our India Journey a memorable experience in so many levels: from the attention to detail, to exceeding expectations doing more than required and to making sure that everyone in our group was getting the most of each experience. We've traveled with them for 10 days and will definitely do it again.

March 9, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Alessandra,

We feel honored to have served you and so glad to know our services could make your visit to India a memorable one. It’s our utmost priority to ensure our guides are well- trained and well-informed about the places they take their guests to. We also go to extreme lengths to ensure all arrangements are on point, right from flights to accommodation to food that you get. Thank you for traveling with us and giving us the opportunity to be your usher. We hope you try our other tours in future and find them as pleasing as this one.

Regards,

Team GeTS

Rated 5 out of 5 stars

Delhi-Agra-Fathepur-Sikri-Mathura-Vrindavan Trip review.

I had an awesome experience with GeTS Holidays. I got to know about them from one of my friend's recommendation and now I'll definitely recommend GeTS Holidays to all my contacts.

A special thanks to Deepanshu /Ritu / Aniket for all your coordination to make our trip successful. But I want specially thank Driver Mr. Lekhram ji for all your effort and cooperation.

I only booked the 12S Cab from Gets Holidays but how they coordinate in all the aspect of the journey is really outstanding. Aniket's effort in escorting our team, Ritu's effort in constant touch and Deepanshu's effort for the entire itinerary preparation phase is outstanding.

I'm looking forward to have GeTS Holidays in my upcoming trip as well which is mostly Kashmir or Rajasthan visit.

March 7, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Jit,

It feels amazing to hear about your wonderful experience. We try our best to ensure that your entire trip goes smoothly. Our team works tirelessly towards that end and we are proud of the people we work with. We too look forward to having you aboard in the future and hope that you will try our other tours and find them as good as this one.

Cheers,

Team GeTS

Rated 5 out of 5 stars

Français: Sur les Pas du Bouddha

Français:
Nous avons fait un voyage spécial, que nous avions intitulé, "Sur les pas du Bouddha".
Je me suis alors adressé à GetsHoliday India.
Première bonne impression, après avoir envoyé un mail, j'eu une réponse immédiate en français.
Ensuite j'ai expliqué le but de ce voyage pour 4 personnes, orienté vers la vie du Bouddha.
J'ai donc donné toutes les étapes que nous voulions faire, et ce que nous voulions visiter.
Le voyage se déroulait de la façon suivante:
Marseille, Delhi, Lucknow, Shravasti (Jevatana), Prepawha, Lumbini, Katmandou/Bodhnat, Lumbini, Kushinagar, Patna, Nalanda, Rajgir, Bodhgaya,Varanasi/Sarnath, delhi, Marseille...
Ceci sur 20 jours...
Il a tant de chose à dire positive sur le professionnalisme de GetsHolliday India, qu'il est difficile de savoir par ou commencer. Que ce soit l'accueil, les chauffeurs, les managers (mention spéciale pour Mr Azhar), les hotels...
Je pense que ce qui m'a le plus enchanté, est que l'agence m'envoyait plusieurs messages par jour pour savoir si tout se passait bien.
J'avais un sentiment de sécurité absolue, quoi qu'il arrive.
Grace à cette équipe, nous avons fait un pèlerinage parfait et idéal pèlerinage.
Le Maître Tibétain Khandro Rimpoché, a elle même été impressionnée par la qualité de service offert par GetsHolliday....
Merci à toute cette merveilleuse équipe...Mille Merci
English:
We made a special trip, which we called, "In the Footsteps of Buddha".
I then turned to GetsHoliday India.
First good impression, after sending an email, I got an immediate answer in French.
Then I explained the purpose of this trip for 4 people, oriented towards the life of the Buddha.
So I gave all the steps we wanted to do, and what we wanted to visit.
The trip was as follows:
Marseille, Delhi, Lucknow, Shravasti (Jevatana), Prepawha, Lumbini, Kathmandu/Bodhnat, Lumbini, Kushinagar, Patna, Nalanda, Rajgir, Bodhgaya,Varanasi/Sarnath, delhi, Marseille...
This over 20 days...
There is so much to say positive about the professionalism of GetsHolliday India that it is hard to know where to start. Whether it's the reception, the drivers, the managers (special mention for Mr Azhar), the hotels...
I think what delighted me the most, is that the agency was sending me several messages a day to know if everything was going well.
I had a feeling of absolute security, no matter what happened.
Thanks to this team, we made a perfect and ideal pilgrimage.
The Tibetan Master, Khandro Rinpoche, was herself impressed by the quality of service offered by GetsHolliday?
Thank you to all this wonderful team...A thousand thanks

March 5, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Loisel,

Thank you for your kind words. It surely made our day to know that our efforts paid off and we were able to make your trip an amazing experience. We make sure that our team takes care of every detail when planning your trip. Hope you travel with us again and try our other tours as well.

Regards,

Team GeTS

Rated 5 out of 5 stars

Tour Delhi, Agra and Jaipur

My wife and I took a tour of Delhi, Agra and Jaipur. The guides and driver were excellent. I recommend this agency

February 24, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Mr. Ruiter,
We are glad to know you had a wonderful trip. Thank you for the amazing review. We
understand the difference a good guide makes to any trip. It sure made our day to know we
could serve you well and leave you with wonderful memories. We hope you try our other
tours and find them as good as this one.

Rated 5 out of 5 stars

Good experience

Good experience. Highly recommended

February 20, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Adida,
We are so happy to know that you had a good experience with us and enjoy your travel to
the hilt. It’s our utmost priority to serve our guests to the best of our ability so that they are
left behind with nothing but good memories. Our team is grateful to you for traveling with us
and giving us an opportunity to serve you. We hope you try our other tours as well!

Rated 5 out of 5 stars

excellent!

Everything was excellent!
Very good service and awesome experience

February 13, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Mariana,
Thank you for your amazing response. We always look forward to provide our clients with
the best-of-services and we hope you’ll book with us again for another memorable vacation.

Cheers,
Team GeTS

Rated 5 out of 5 stars

RELIABLE AND PROFESSIONAL

Private Rajastan lux tour 7 pax
Beautiful journey, magical and unforgettable places, beautiful and spotless luxury hotels.
Thanks to Gets Holidays, Ajay, Santosh, Mrs Ritu, who followed us
perfectly organized and cared for during the trip
Special thanks to our guide Mr Jolander, (speaks excellent Italian)
who accompanied us in a more than loving way in these wonderful places, anticipating and fulfilling our every need.
Thanks to the driver Mr Pramod, who drove safely and reliably in chaotic traffic.
Namaskar!

February 5, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Lorella,
Thank you for taking out time to write this inspiring review and recognizing the work of
our team members. We will always keep trying our level best to make your journey
extremely memorable.

Regards,
Team GeTS

Rated 5 out of 5 stars

Our 14 member Group Tour to North India…

Our 14 member Group Tour to North India from 17 to 27th December 2019 arranged by GetsHolidays was excellent. It was well organised. We were received well and taken care of very well. All the arrangements by GetsHolidays were excellent and we were very happy with their services. The drivers were very cooperative and helpful. Some Guides were well versed and excellent. It was a memorable trip and we all enjoyed very much. I had built trust in GetsHolidays from the first day. All communication were good, We had timely responses to all our queries.

I have no hesitation to recommend GetsHolidays to all my friends. Even now some of my family members are interested in arranging a Tour. I shall recommend GetsHolidays to them. Cheers! Wish you Good Luck and Success. Ismail Shafeeq, Group Leader

January 22, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Ismail,
We are glad to know about your astounding experience with us. Such reviews definitely
motivate us to make experiences of our clients even better. Do try our other tours as well.
We are sure that you will like them as much as this one.

Regards,
Team GeTS

Rated 5 out of 5 stars

Excellent and memorable…

We had an excellent and memorable Christmas vacation in Nepal. It was well organized and the tour was good with well versed guides. The driver and vehicle was excellent too.The agent/representative from Gets were very patient in advising us about our trip which addressed our interest/concerns. Their advise were very helpful and it did guide us along our trip. My family enjoyed Nepal and we had a great time! We have travelled with GeTS for 3 trips and would definitely travel with them again!

January 20, 2020
Unprompted review
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Reply from GeTS Holidays

Dear Joanna,
We feel delighted to know your trip went excellent. We at GeTS always strive to make sure our guests have a memorable time traveling with us. It makes our day to know we could serve you so well. And going forward, we hope you will try more of our tours and find them to be as good as this one.
Cheers,

Team GeTS

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