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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, proactive approach, and professional demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting that employees are always available to answer queries and provide guidance throughout the process. Consumers appreciate the continuous contact and the supportive nature of the team, which contributes to a smooth experience. However, some customers also noted issues with the service and pricing. A few people were dissatisfied with changes to offers after initial discussions or with delays in the process, despite promises of quick sales. Some reviewers also mentioned difficulties with communication, such as unreturned calls or conflicting information from different agents.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report ambiguous experiences with service. Many customers praise the professional and efficient... See more

Price

Users describe ambiguous interactions with price. While some customers received what they considered... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Customer communications

Customers had ambiguous experiences with contact. While some reviewers, like those who dealt with Jesse and... See more

Based on these reviews

Rated 4 out of 5 stars

Having used this sales process for the first time we initially found it confusing in terms of the different ways available to sell quickly. This was made a lot easier with the help of Joe who gui... See more

Rated 4 out of 5 stars

This was the only company that steadfastly stood by its original offer and Shanice maintained contact throughout. Although I didn’t end up selling to them I did find their handling of the process w... See more

Rated 4 out of 5 stars

Joe from Get Sold was very helpful from the start and kept me informed throughout the process. Friendly approach. Joe was always available to answer any queries.

Rated 4 out of 5 stars

I had Jesse help me through the process, I ended up not being able to sell but the team kept me in the loop and were very helpful throughout.

Company replied

Rated 5 out of 5 stars

Your company remains very faithful to it's customers.. I felt that I could trust them with the negotiations. Jesse Philpott was very helpful, a very decent person to work with and he gave us a very... See more

Rated 5 out of 5 stars

We are fortunate to have had Jesse Philpot of Get Sold Now, with us all the way with guidance and help at all times, during our house sale process. Jesse has always been such a supportive person, f... See more

Rated 5 out of 5 stars

Very efficient service kept informed right through the process Jo Stead was always available to speak to would highly recommend. It cuts out all the middle men no constant viewing or people not turni... See more

Rated 5 out of 5 stars

Get Sold Now has been totally professional in all aspects of our experience in both selling and buying a property. They have been polite, responsive, and reassuring throughout the process from start... See more

Company replied

Rated 5 out of 5 stars

I tried 2 or 3 of these companies but Shanice made my interaction straight forward and issue free. She was always pleasant and very helpful with any issues I was uncertain about. I would recommend tal... See more

Rated 5 out of 5 stars

Joe is a very easy guy to talk to, knowledgeable and helpful without being overbearing or pushy. I am hopeful that he and his company may be able to help with our finances regarding our house purchase... See more

Rated 5 out of 5 stars

Joe kept us updated from beginning to end Although it took a lot longer to complete, but that was our buyers solicitors fault. Joe and his team was very efficient and nothing was to much trouble, Th... See more

Rated 5 out of 5 stars

I contacted get sold now to sell my house quickly. Joe Steed walked me through the process and was extremely helpful and professional, he maintained contact throughout and was always there to answer a... See more

Rated 5 out of 5 stars

From day one of me contacting GSN for my property to be sold . Jesse has given me guidance through the process with my many questions(some repeated many times) being answered from him in a a calm... See more

Rated 5 out of 5 stars

Company made what I thought was a very reasonable offer. They were very understanding when we pulled out due to receiving a better offer from a local buyer. Staff were always professional and kept us... See more

Rated 5 out of 5 stars

Joe Steed is a very good person he’ll listen to what you have to say and help you were needed he’ll give you the best price on property my situation is ongoing but with Joe helping every step of the w... See more

Rated 5 out of 5 stars

Jesse Philpot stands out amongst other agents. His entrepreneurship, trustworthiness, education and eloquence are outstanding. It's been a pleasure working with him, in selling my property through hi... See more

Rated 5 out of 5 stars

Spoke to Jesse Philpott made things clear and concise and answered any questions that we had . Did feel he was very interested in getting us a deal asap

Rated 5 out of 5 stars

I was very impressed with George interaction and customer service supporting me through there model to help selling my house, no pressure what do ever, thank you so much.

Rated 5 out of 5 stars

Shanice the property consultant dealing with my case was absolutely fantastic and I can't thank her enough. Excellent 🌟

Rated 5 out of 5 stars

Good service, well worth the enquiry. Better than a lot of services out there and the best options. Special thanks to Joe

Rated 5 out of 5 stars

Found this company on Facebook and have a very good experience and outcome. Communication was excellent and was helped through every process

Rated 5 out of 5 stars

many thanks to jesse and ahmet for handling the sale in a very professional way!long and short of this is yes they want to make money,however what you need to weigh up is if you want a smooth sale wit... See more

Rated 5 out of 5 stars

My house was a tough sell but Joe really did give his all. He was always on hand when I needed him and was good at keeping me updated. Thank you, Joe!

Rated 5 out of 5 stars

Jesse provided an excellent service, with prompt communication and helpful advice throughout the sale process - thank you!

Rated 5 out of 5 stars

Great company, pro-active and professional. Jesse has been exemplary throughout my investigatory period. Would have no problem in recommending.

Company replied

Rated 1 out of 5 stars

We decided to give them a try. Their sales rep promised to have a look but never showed up. The photographs were poor. Get sold now offered £900K for a property we paid £1.1Mio for in 2018 which... See more

Company replied

Rated 3 out of 5 stars

Amended Review So after my initial review i was contacted directly regarding the substantial drop in offer i had recieved. Jesse is keen to make up for any misgivings and is selling on their inve... See more

Rated 1 out of 5 stars

Waste of time. Received an offer which was a bit too low. They promised they would call. They didn't. Same thing happened again. Then they promised a personal email. That didn't happen either.

Company replied

Rated 1 out of 5 stars

This company is a waste of time in my opinion, Made me an offer based on their research and then reduced it by a third a week later, What’s the point in wasting people’s time,

Company replied


Company details

  1. Property Investment

Written by the company

Get Sold Now are one of the UKs leading cash buying companies. We buy properties anywhere in the UK, in any condition for cash in a time frame that suits you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Happy Seller.

Jesse Philpot has worked tirelessly to achieve my house sale at a price agreeable to all parties.
His communication skills are outstanding and he has kept me informed of progress at regular intervals

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Overall very good service!

There was a misunderstanding to start with but Jesse did everything he could to make it right and keep us happt. He did sell the house for us and got us the money of his original offer. Overall a great experience.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Legit and professional company

Legit and professional company - lucky to deal with Joe who was a pleasure to deal with.

Selling your property is a stressful experience but Joe was very supportive and made the process so much easier.

August 22, 2024
Unprompted review
Rated 4 out of 5 stars

Jesse is a credit to GSN

Being honest we didn’t get off to the best of starts and feel we have wasted a few weeks but we now deal with Jesse who has turned our views around and has stuck to his word since coming on board. Just make sure you’re on the same page as them and that the options you’re given are clear and you understand what it is you’re getting into. Personally I would suggest asking for Jesse if you call in if he’s available as he is a credit to GSN and doesn’t just tell you what you want to hear. We were ready to walk away but after speaking to Jesse he has restored our confidence and we look forward to finishing the sale off with his support. I will update my review once the sale has completed which hopefully won’t be too long.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Jesse has been extremely helpful to us, all questions asked have been answered and explained. He has been available anytime and given us all the information needed, he is a credit to your company and we have recommended our friends to the company also! Thank you for all the help, we would never have been able to move without your help, we are so grateful Thanks again.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great help!

Shanice was a great help throughout the whole process, she kept us updated weekly and always got back to us promptly. She made the whole process really easy.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Jesse at GSN gave us a first class service - I’d highly recommend him to anyone needing a personal touch to sort out their property selling needs.

So we had some complicated personal circumstances which meant that the traditional house selling route didn’t work for us.
We contacted a number of house buying companies but GSN’s offer was the best one and remained rock solid throughout the process - no trying to haggle the price down every 5 minutes so we felt confident in their service.
We dealt from start to finish with Jesse who was the commensurate profession throughout the journey and held our hand every step of the way ensuring that things were done to help us go through the process with the least amount of hassle and friction. Nothing was too much trouble for Jesse who had the patience of a saint after I’d got confused at one stage but he talked me through everything as many times as I needed responding within seconds to emails which gave us continuous reassurance.
I would definitely contact Jesse again if I need a quick and straightforward move in the future. Thanks for all your help Jesse - highly recommended.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

I worked with a lady called Shannice…

I worked with a lady called Shannice and she was very helpful. She was great at keeping me up to speed with what was happening and got things happening quickly and efficiently. If she said she was going to do something it was done and done when she said it was going to happen. I could not have been happier with the service i recieved. Thank you

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Jessie was very good ,helped well with…

Jessie was very good ,helped well with the process. Unfortunately we were didn't get an offer quickly and had arranged to let the property when an offer did came through .Unfortunately we had signed the contract. We will contact Jessie when we are going to put the house up for sale in the future.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication and delivered what was promised.

We dealt with Harry initially and then Jesse at Get Sold Now. Jesse helped us to find a buyer for our property quickly and has been available to speak to every step of the way until completion yesterday. We were happy with the price that was negotiated for our sale and the communication with Jesse has been reassuring at each stage of the process.

June 28, 2024
Unprompted review

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