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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, proactive approach, and professional demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting that employees are always available to answer queries and provide guidance throughout the process. Consumers appreciate the continuous contact and the supportive nature of the team, which contributes to a smooth experience. However, some customers also noted issues with the service and pricing. A few people were dissatisfied with changes to offers after initial discussions or with delays in the process, despite promises of quick sales. Some reviewers also mentioned difficulties with communication, such as unreturned calls or conflicting information from different agents.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report ambiguous experiences with service. Many customers praise the professional and efficient... See more

Price

Users describe ambiguous interactions with price. While some customers received what they considered... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Customer communications

Customers had ambiguous experiences with contact. While some reviewers, like those who dealt with Jesse and... See more

Based on these reviews

Rated 4 out of 5 stars

Having used this sales process for the first time we initially found it confusing in terms of the different ways available to sell quickly. This was made a lot easier with the help of Joe who gui... See more

Rated 4 out of 5 stars

This was the only company that steadfastly stood by its original offer and Shanice maintained contact throughout. Although I didn’t end up selling to them I did find their handling of the process w... See more

Rated 4 out of 5 stars

Joe from Get Sold was very helpful from the start and kept me informed throughout the process. Friendly approach. Joe was always available to answer any queries.

Rated 4 out of 5 stars

I had Jesse help me through the process, I ended up not being able to sell but the team kept me in the loop and were very helpful throughout.

Company replied

Rated 5 out of 5 stars

Your company remains very faithful to it's customers.. I felt that I could trust them with the negotiations. Jesse Philpott was very helpful, a very decent person to work with and he gave us a very... See more

Rated 5 out of 5 stars

We are fortunate to have had Jesse Philpot of Get Sold Now, with us all the way with guidance and help at all times, during our house sale process. Jesse has always been such a supportive person, f... See more

Rated 5 out of 5 stars

Very efficient service kept informed right through the process Jo Stead was always available to speak to would highly recommend. It cuts out all the middle men no constant viewing or people not turni... See more

Rated 5 out of 5 stars

Get Sold Now has been totally professional in all aspects of our experience in both selling and buying a property. They have been polite, responsive, and reassuring throughout the process from start... See more

Company replied

Rated 5 out of 5 stars

I tried 2 or 3 of these companies but Shanice made my interaction straight forward and issue free. She was always pleasant and very helpful with any issues I was uncertain about. I would recommend tal... See more

Rated 5 out of 5 stars

Joe is a very easy guy to talk to, knowledgeable and helpful without being overbearing or pushy. I am hopeful that he and his company may be able to help with our finances regarding our house purchase... See more

Rated 5 out of 5 stars

Joe kept us updated from beginning to end Although it took a lot longer to complete, but that was our buyers solicitors fault. Joe and his team was very efficient and nothing was to much trouble, Th... See more

Rated 5 out of 5 stars

I contacted get sold now to sell my house quickly. Joe Steed walked me through the process and was extremely helpful and professional, he maintained contact throughout and was always there to answer a... See more

Rated 5 out of 5 stars

From day one of me contacting GSN for my property to be sold . Jesse has given me guidance through the process with my many questions(some repeated many times) being answered from him in a a calm... See more

Rated 5 out of 5 stars

Company made what I thought was a very reasonable offer. They were very understanding when we pulled out due to receiving a better offer from a local buyer. Staff were always professional and kept us... See more

Rated 5 out of 5 stars

Joe Steed is a very good person he’ll listen to what you have to say and help you were needed he’ll give you the best price on property my situation is ongoing but with Joe helping every step of the w... See more

Rated 5 out of 5 stars

Jesse Philpot stands out amongst other agents. His entrepreneurship, trustworthiness, education and eloquence are outstanding. It's been a pleasure working with him, in selling my property through hi... See more

Rated 5 out of 5 stars

Spoke to Jesse Philpott made things clear and concise and answered any questions that we had . Did feel he was very interested in getting us a deal asap

Rated 5 out of 5 stars

I was very impressed with George interaction and customer service supporting me through there model to help selling my house, no pressure what do ever, thank you so much.

Rated 5 out of 5 stars

Shanice the property consultant dealing with my case was absolutely fantastic and I can't thank her enough. Excellent 🌟

Rated 5 out of 5 stars

Good service, well worth the enquiry. Better than a lot of services out there and the best options. Special thanks to Joe

Rated 5 out of 5 stars

Found this company on Facebook and have a very good experience and outcome. Communication was excellent and was helped through every process

Rated 5 out of 5 stars

many thanks to jesse and ahmet for handling the sale in a very professional way!long and short of this is yes they want to make money,however what you need to weigh up is if you want a smooth sale wit... See more

Rated 5 out of 5 stars

My house was a tough sell but Joe really did give his all. He was always on hand when I needed him and was good at keeping me updated. Thank you, Joe!

Rated 5 out of 5 stars

Jesse provided an excellent service, with prompt communication and helpful advice throughout the sale process - thank you!

Rated 5 out of 5 stars

Great company, pro-active and professional. Jesse has been exemplary throughout my investigatory period. Would have no problem in recommending.

Company replied

Rated 1 out of 5 stars

We decided to give them a try. Their sales rep promised to have a look but never showed up. The photographs were poor. Get sold now offered £900K for a property we paid £1.1Mio for in 2018 which... See more

Company replied

Rated 3 out of 5 stars

Amended Review So after my initial review i was contacted directly regarding the substantial drop in offer i had recieved. Jesse is keen to make up for any misgivings and is selling on their inve... See more

Rated 1 out of 5 stars

Waste of time. Received an offer which was a bit too low. They promised they would call. They didn't. Same thing happened again. Then they promised a personal email. That didn't happen either.

Company replied

Rated 1 out of 5 stars

This company is a waste of time in my opinion, Made me an offer based on their research and then reduced it by a third a week later, What’s the point in wasting people’s time,

Company replied


Company details

  1. Property Investment

Written by the company

Get Sold Now are one of the UKs leading cash buying companies. We buy properties anywhere in the UK, in any condition for cash in a time frame that suits you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jesse managed the whole sale process…

Jesse managed the whole sale process professionally and took away most of the stress of selling a property. He kept me informed and dealt with solicitors and agents throughout the sale most efficiently. The experience was better than selling through an estate agent as they are proactive and motivated to achieve a sale in the shortest possible time.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Jesse !!!!

With me not selling an house for over 40 years I was a bit concerned and worried about doing it online. I contacted GSN and spoke with Jesse who put my mind at ease, he explained everything in detail made me an offer which I was happy with and the rest is history. Jesse was always at the end of the phone and always quick responding to emails. GSN are very professional especially Jesse.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Expertise!


Exceptional Service and Expertise!

We recently worked with Jesse to sell our home, and we couldn't be more impressed with the entire process. From the initial consultation to the closing day, Jesse demonstrated professionalism, attention to detail, and a deep understanding of the market. They guided us through every step, and kept us informed throughout the entire process.

Thanks to Jesse's expertise, we sold our home quickly and for a great price. Their communication was excellent—always responsive, clear, and timely. We felt completely supported and confident in their abilities.

We highly recommend Jesse to anyone looking to sell their home. They made what could have been a stressful experience incredibly smooth and successful!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Although our sale did not go through due to our buyer pulling out. Jesse at Get Sold Now was extremely approachable, reliable and easy to get hold of. We felt we were in good hands.

I would use Get Sold Now again if needed in the future.

Thank you for all your help.

December 3, 2024
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 4 out of 5 stars

Great service

We used Get sold now to sell our property and was really impressed with the service they provided for us.Joe Steed was always on hand to answer any questions we had and to put our mind at ease.would recommend Get sold now to anyone.
Many thanks GSN

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Jesse!!

When I initially contacted GSN I had some concerns about selling my house this way, but my concerns were soon put at ease after speaking to Jesse. Jesse has been so supportive and understanding, he’s explained the process in detail from start to finish and has always been there to answer all my questions.
My house has now sold and I can’t thank Jesse at GSN enough for all his help!
Thanks Dave

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Well what can I say .
George Duncan was absolutely fantastic.
Very understanding and polite and really cared about our feelings as to why we have to sell the property fast.
I would definitely go to them again .
Debbie

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you GSN.

The team at getsoldnow where professional from star to finish, and made the whole process clear and easy.
I'd like to give a special mention to Jesse who worked tirelessly on my behalf to help facilitate the move, liaising between me, estate agents and solicitors.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

The communication has been excellent…

The communication has been excellent and the team have been so understanding of some issues I’ve had. Very accommodating. I’ve not yet completed the sale, but that is down to me and not George. I’m looking forward to meeting and completing the sale ASAP. And I’m sure that will be as smooth as the process so far.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

I CANT THANK SHANICE FROM GETSOLDNOW ENOUGH😘 WERE…

I CANT THANK SHANICE ENOUGH😘WERE ABSOLUTELY DELIGHTED! with our experience selling our property.
I was very skeptical putting our house on the market but the ladie dealing with our sale SHANICE SIMMONDS was a god send! She has a lovely approachable manner that put me at ease. She talked me through every stage, she was clear and honest with us right from the beginning and I trusted her implicitly. Shanice kept us up to date almost on a daily basis with progress and she encouraged me to call to settle any worries or concerns nothing was too much trouble, she was very professional but still had a personal touch and I would recommend GETSOLDNOW to anyone wanting a quick, professional service.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

get sold now amazing 1st class company

this company are an amazin company went way beyond to help me sell my home we had problem after problem but they dealt with it i cant thank this company enough for what they have done for me fast responses lovely people on the phones go out of their way to assist u the guy i dealt with was joe steed an absolutely lovely guy also went above and beyond cant thank him enough for all hes done for me went out of his way to help this company i would recommend to anyone n to joe id give him 10 stars if not more so thank you joe for all u have done for me i really do appreciate it

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to Get sold now

Thank you to Get sold now! George and Jesse
Honest and reliable company !

Kept me in loop on everything that’s was happening !

Made good offer ! Kept word
Defo would use these guys again

Jan

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

I haven’t been able to do business with…

I haven’t been able to do business with George who works here for no other reason than I don’t have to do the business, I will only do it on my terms and that’s not something everybody can do.I don’t need to sell as I am quite happy where I am, I will sell but the terms have to be in my favour. George has been wonderful to deal with I have found him to be both honest and reliable. I f I wanted a deal like they do I would deal with this company. I have explored several other companies in this sector and found that I could not trust them to do what they promise. These guys seem to be pretty straightforward. That is a very good reason in this day and age. Jim

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

A big thank you to Joe always there if…

A big thank you to Joe always there if needed called back when promised .Fair price for property nothing to much trouble for him to sort even phoned giving up dates through out also a thank you to Jess for passing messages on and also sorting things out . Give them a call if you think of selling your property I’m glad I did find a company like this was amazing experience who was always there and even got in touch after completion to see if everything was ok thank you Joe steed

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Review of house sale

Thank you Jesse philpot for the smooth experience selling my property
Jesse showed ,compassion to me as a reluctant Internet user ,helping me when I got confused, explaining and guiding me through the process, when I was struggling with stress and anxiety, I found Jesse ,to be professional respectful ,very likeable, showing interest in me as a person he,was never pushy but encouraging, I didn't feel forced , i feel confident in my decision to sell , I'm now coming to the end of my house selling journey, I am thankful that Jesse was at the end of the ,phone to take the pressure off when I lost confidence,
Jesse philpot at GSN has given me a positive experience selling my house and I most grateful
Regards
Karen Badger

August 29, 2024
Unprompted review

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