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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, proactive approach, and professional demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting that employees are always available to answer queries and provide guidance throughout the process. Consumers appreciate the continuous contact and the supportive nature of the team, which contributes to a smooth experience. However, some customers also noted issues with the service and pricing. A few people were dissatisfied with changes to offers after initial discussions or with delays in the process, despite promises of quick sales. Some reviewers also mentioned difficulties with communication, such as unreturned calls or conflicting information from different agents.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report ambiguous experiences with service. Many customers praise the professional and efficient... See more

Price

Users describe ambiguous interactions with price. While some customers received what they considered... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Customer communications

Customers had ambiguous experiences with contact. While some reviewers, like those who dealt with Jesse and... See more

Based on these reviews

Rated 4 out of 5 stars

Having used this sales process for the first time we initially found it confusing in terms of the different ways available to sell quickly. This was made a lot easier with the help of Joe who gui... See more

Rated 4 out of 5 stars

This was the only company that steadfastly stood by its original offer and Shanice maintained contact throughout. Although I didn’t end up selling to them I did find their handling of the process w... See more

Rated 4 out of 5 stars

Joe from Get Sold was very helpful from the start and kept me informed throughout the process. Friendly approach. Joe was always available to answer any queries.

Rated 4 out of 5 stars

I had Jesse help me through the process, I ended up not being able to sell but the team kept me in the loop and were very helpful throughout.

Company replied

Rated 5 out of 5 stars

Your company remains very faithful to it's customers.. I felt that I could trust them with the negotiations. Jesse Philpott was very helpful, a very decent person to work with and he gave us a very... See more

Rated 5 out of 5 stars

We are fortunate to have had Jesse Philpot of Get Sold Now, with us all the way with guidance and help at all times, during our house sale process. Jesse has always been such a supportive person, f... See more

Rated 5 out of 5 stars

Very efficient service kept informed right through the process Jo Stead was always available to speak to would highly recommend. It cuts out all the middle men no constant viewing or people not turni... See more

Rated 5 out of 5 stars

Get Sold Now has been totally professional in all aspects of our experience in both selling and buying a property. They have been polite, responsive, and reassuring throughout the process from start... See more

Company replied

Rated 5 out of 5 stars

I tried 2 or 3 of these companies but Shanice made my interaction straight forward and issue free. She was always pleasant and very helpful with any issues I was uncertain about. I would recommend tal... See more

Rated 5 out of 5 stars

Joe is a very easy guy to talk to, knowledgeable and helpful without being overbearing or pushy. I am hopeful that he and his company may be able to help with our finances regarding our house purchase... See more

Rated 5 out of 5 stars

Joe kept us updated from beginning to end Although it took a lot longer to complete, but that was our buyers solicitors fault. Joe and his team was very efficient and nothing was to much trouble, Th... See more

Rated 5 out of 5 stars

I contacted get sold now to sell my house quickly. Joe Steed walked me through the process and was extremely helpful and professional, he maintained contact throughout and was always there to answer a... See more

Rated 5 out of 5 stars

From day one of me contacting GSN for my property to be sold . Jesse has given me guidance through the process with my many questions(some repeated many times) being answered from him in a a calm... See more

Rated 5 out of 5 stars

Company made what I thought was a very reasonable offer. They were very understanding when we pulled out due to receiving a better offer from a local buyer. Staff were always professional and kept us... See more

Rated 5 out of 5 stars

Joe Steed is a very good person he’ll listen to what you have to say and help you were needed he’ll give you the best price on property my situation is ongoing but with Joe helping every step of the w... See more

Rated 5 out of 5 stars

Jesse Philpot stands out amongst other agents. His entrepreneurship, trustworthiness, education and eloquence are outstanding. It's been a pleasure working with him, in selling my property through hi... See more

Rated 5 out of 5 stars

Spoke to Jesse Philpott made things clear and concise and answered any questions that we had . Did feel he was very interested in getting us a deal asap

Rated 5 out of 5 stars

I was very impressed with George interaction and customer service supporting me through there model to help selling my house, no pressure what do ever, thank you so much.

Rated 5 out of 5 stars

Shanice the property consultant dealing with my case was absolutely fantastic and I can't thank her enough. Excellent 🌟

Rated 5 out of 5 stars

Good service, well worth the enquiry. Better than a lot of services out there and the best options. Special thanks to Joe

Rated 5 out of 5 stars

Found this company on Facebook and have a very good experience and outcome. Communication was excellent and was helped through every process

Rated 5 out of 5 stars

many thanks to jesse and ahmet for handling the sale in a very professional way!long and short of this is yes they want to make money,however what you need to weigh up is if you want a smooth sale wit... See more

Rated 5 out of 5 stars

My house was a tough sell but Joe really did give his all. He was always on hand when I needed him and was good at keeping me updated. Thank you, Joe!

Rated 5 out of 5 stars

Jesse provided an excellent service, with prompt communication and helpful advice throughout the sale process - thank you!

Rated 5 out of 5 stars

Great company, pro-active and professional. Jesse has been exemplary throughout my investigatory period. Would have no problem in recommending.

Company replied

Rated 1 out of 5 stars

We decided to give them a try. Their sales rep promised to have a look but never showed up. The photographs were poor. Get sold now offered £900K for a property we paid £1.1Mio for in 2018 which... See more

Company replied

Rated 3 out of 5 stars

Amended Review So after my initial review i was contacted directly regarding the substantial drop in offer i had recieved. Jesse is keen to make up for any misgivings and is selling on their inve... See more

Rated 1 out of 5 stars

Waste of time. Received an offer which was a bit too low. They promised they would call. They didn't. Same thing happened again. Then they promised a personal email. That didn't happen either.

Company replied

Rated 1 out of 5 stars

This company is a waste of time in my opinion, Made me an offer based on their research and then reduced it by a third a week later, What’s the point in wasting people’s time,

Company replied


Company details

  1. Property Investment

Written by the company

Get Sold Now are one of the UKs leading cash buying companies. We buy properties anywhere in the UK, in any condition for cash in a time frame that suits you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very efficient service kept informed…

Very efficient service kept informed right through the process Jo Stead was always available to speak to would highly recommend. It cuts out all the middle men no constant viewing or people not turning up. Paid out same day of completion.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Professional company

Company made what I thought was a very reasonable offer. They were very understanding when we pulled out due to receiving a better offer from a local buyer.
Staff were always professional and kept us updated regarding the process and where we were at each stage.

June 23, 2025
Unprompted review
Rated 4 out of 5 stars

Professional and honest

This was the only company that steadfastly stood by its original offer and Shanice maintained contact throughout.
Although I didn’t end up selling to them I did find their handling of the process was far superior to other companies of a similar type

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, well worth the enquiry. Better than a lot of services out there and the best options. Special thanks to Joe

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

It was tough but we did it!

My house was a tough sell but Joe really did give his all. He was always on hand when I needed him and was good at keeping me updated. Thank you, Joe!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

WORKING TOGETHER

Jesse Philpot stands out amongst other agents. His entrepreneurship, trustworthiness, education and eloquence are outstanding.
It's been a pleasure working with him, in selling my property through him as a Senior Consultant.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Joe Steed …

Joe Steed is a very good person he’ll listen to what you have to say and help you were needed he’ll give you the best price on property my situation is ongoing but with Joe helping every step of the way

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Joe is a very easy guy to talk to

Joe is a very easy guy to talk to, knowledgeable and helpful without being overbearing or pushy. I am hopeful that he and his company may be able to help with our finances regarding our house purchase moving forward.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Jesse has been very surportive

From day one of me contacting GSN for my property to be sold . Jesse has given me guidance through the process with my many questions(some repeated many times) being answered from him in a a calm professional yet friendly manner. As I have been uncertain to which options to take I was guided by Jesse to go the route that Gave me that safety net as I want to sell in a certain time line of my choice. I'm now online with my property the week of this review the photos are lovely & I was given total control of them to which ones I
wanted to use. I will give an update when my sale is completed.
Thanks Jesse.
Lynn Devon.

June 6, 2025
Unprompted review
Rated 4 out of 5 stars

Getsold

Joe from Get Sold was very helpful from the start and kept me informed throughout the process. Friendly approach. Joe was always available to answer any queries.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fast buy house sale

I contacted get sold now to sell my house quickly. Joe Steed walked me through the process and was extremely helpful and professional, he maintained contact throughout and was always there to answer any questions that I had. Although I decided to go down a different method of selling my house in the end, I would recommend this company and Joe to anyone and I would definitely use them in the future.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Joe Stead

I have been dealing with Joe Stead, and he has been so helpful. Always keeping me up to date with progress and always available when I’ve needed to speak to him. He worked to get a good price for my house and I’m very happy with the service I’ve received. I would recommend Get Sold Now and especially Joe. Thank you.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Joe Steed is amazing and a great person to help you sell your house.

Joe Steed was our main point of contact and he was absolutely amazing! He never made me feel like I was calling at a bad time or that I was being a nuisance (even though I know I was as I was calling him multiple times a day). Joe was always professional and courteous and was always ahead of the game and what was happening with the sale of our house. We had quite a few ups and downs with our buyer and the chain going up, but Joe was always there to reassure me and explain things in a way that made sense, especially the legal jargon.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

All the team where very good and…

All the team where very good and efficient.
My circumstances changed and I could no longer proceed with my sale off my property,
They were very understanding and dealt with things efficiently and if my circumstances change I would certainly go back with them

January 20, 2025
Unprompted review

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