My holiday plans wouldn’t have been nearly as good without Get Trip. John handled everything, from flights to hotels and some extra activities. He even managed to get me a couple of dinner reservatio... See more
Company replied
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See what reviewers are saying
My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more
Company replied
Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more
Get Trip arranged a wonderful vacation for our family, taking care of all the small details. John found hotels with play areas for the kids, so they had plenty to do. We got to relax while they had f... See more
Company replied
Company details
Written by the company
Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!
Contact info
Suite No.5, The Old Dispensary, 30 Romford Rd, E15 4BZ, London, United Kingdom
- 0203 900 3242
- adam@gettrip.co.uk
- gettrip.co.uk
3.9
Great
201 reviews
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was good.
My experience with Glaxytravel was absolutely amazing, everything was good and I was very pleased with Mr Oscer James. I told him I’m going to recommend him to my friends.
May 4, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Ralph
Thank you so much for such amazing words regarding service given by Oscar. It will really uphold his enthusiasm to work harder.
We will love to serve you and give our best to the customers recommended by you in future as well.
Kind Regards
Glaxy Travel
Very good services from Joseph and…
Very good services from Joseph and Glaxy travel.
May 4, 2023
Unprompted review
Reply from Get Trip UK
Hey Agnel
Thank you for amazing review on our service. We wish to serve you again in future.
Kind Regards
Glaxy Travel
Reply from Get Trip UK
Hey Miss Heba
Thank you so much for finding some time and writing us a wonderful review. This really matters to us a lot. We will love to serve you in future as well.
Kind Regards
Glaxy Travel
Very helpful staff
My experience with glaxytravel has been really good. Both Mini and Noriaz have been very helpful to book my tickets for the time I wanted. Highly satisfied.
April 30, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Armin
Thank you so much for your priceless comments on the service provided by Noraiz and Mini. This will really help boost up their morale to work harder. We look forward to serve you again.
Regards
Glaxy Travel
They are excellent
May 2, 2023
Unprompted review
Reply from Get Trip UK
Hey Miss Daojai
We really thank you for writing us the best review. We really appreciate it and look forward to serve you again in future.
Kind Regards
Glaxy Travel
They do a great job thank very much I…
They do a great job thank very much I appreciate definitely recommending
April 29, 2023
Unprompted review
Reply from Get Trip UK
Hey Miss Barito
Thank You so much for finding some time and writing your kind words for us. Such reviews really boost our confidence to work even harder. We would love to serve you in future as well.
Kind Regards
Glaxy Travel
I meet a gentle Man by name Joseph J
I meet a gentle Man by name Joseph , he was very nice and understandable on his job, I really appreciate him.
April 28, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Kamara
Thank you so much for choosing us and appreciating our services. We will continue to giving our best. We wish to serve you again in future.
Kind Regards
Glaxy Travel
John was very helpful
John was very helpful, polite, and patient. He answered all of my questions and helped me a lot. Thanks John.
April 27, 2023
Unprompted review
Reply from Get Trip UK
Dear AK,
We are happy to know that you liked our services and the smooth handling of your query by John. We are working every day efficiently to provide the best services to our clients.
We eagerly look forward to serving you again.
Warm Regards
Team Glaxy Travel
To Say I'M EXTREMJOHNĶELY happy and Grateful…
To Say I'M EXTREMELY happy and Grateful with your agency is the understatement of the century,thanks to this young man called John. John iPKKs very PATIENT, HELPFUL,RESPECTFUL,PERSISTENT and goes out of his way to help me out,and I would recommend him to anyone who wants someone like JOHN to help you out,and I'd like to advise you to hold on to him,because he has EXCELLENT customer service,and I think any business should have a "JOHN" in their company,
because he's Such a GREAT ASSET to your business! Thank you JOHN,for all your help 🙏and patience 🙏 and GodBLESS YOU 🙏 ALWAYS!
April 26, 2023
Unprompted review
Reply from Get Trip UK
Dear Cecilia,
Thank you for taking the time to write this review and appreciating the efforts of John, who will be motivated by the recognition. We are glad to hear that you had an excellent experience.
We hope you remain safe and contact us again for future bookings.
Regards
Team Glaxy Travel
Very helpful and eficiente took all the…
Very helpful and eficiente took all the pressure of be trying to change date on my return ticket. Will use them again
April 24, 2023
Unprompted review
Reply from Get Trip UK
Dear Frank,
We highly appreciate your kind words on the service provided by the team. We are delighted to know that you are extremely satisfied. No request is too big for us at Glaxy Travel as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Team Glaxy Travel
My experience with the company
My experience with the company was great and I’ll definitely recommend friends and family to you and as well I’ll use the company again too.
Thanks to Nazar he’s so helpful and he listen carefully and always find a solution
Thanks so much once again keep up the great job you’re doing.
April 17, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Gaye
Thank you so much for your priceless words. We always work hard to provide our customers with the best service and will continue to doing so. Customers like you are our asset. Thank you again for choosing us.
Kind Regards
Glaxy Travel
Mr naza was great very good customer…
Mr naza was great very good customer service
April 11, 2023
Unprompted review
Reply from Get Trip UK
Dear Valuable Customer,
Thank you for the wonderful 5★ rating for Nazar. We are glad we could meet your travel requirements and promise to deliver outstanding customer service for every travel itinerary.
Have a splendid day!
Regards
Glaxy Travel
My experience with the company was very…
My experience with the company was very easy & they helped me with the process of securing the ticket as it was my first time. I will definitely be booking more tickets with them in the future, they respond fast as well. Keep it up!!!
March 24, 2023
Unprompted review
Reply from Get Trip UK
Hey Miss Nokhu,
We are pleased to have your review on our service. This really gives us confidence to work even harder.
We will continue to giving our best.
Kind Regards
Glaxy Travel
Joseph was very patient and went…
Joseph was very patient and went through the booking process explaining every step. The customer service is perfect I enjoyed booking with you guys will recommend you always thanks
April 6, 2023
Unprompted review
Reply from Get Trip UK
Dear Antoinette,
Thank you for letting the community know that you had a very good experience with us. This greatly boosted the morale of our sales team! :-)
Warm Regards,
Glaxy Travel
Good customer service
I needed to book seat on London to manila flint and I was getting late. Joseph looked after me fantastic and got me and my family
very good seat.
Will use again.
April 5, 2023
Unprompted review
Reply from Get Trip UK
Hey Dear Customer
We are really thankful to you for finding time and writing your experience with us.
We really appreciate your words and look forward to serve you again in future.
Best Regards
Glaxy Travel
Mimi James was very professional
I Google Brussel Airline and got onto Mimi i had a difficult but she got everything at the super price Due to my cash flow issues I had to cancel my trip in the end Mimi James was so helpful and patient i will recommended MImi as she tried her best to make things easier i will always use her in the future.Thank you you are the best
April 5, 2023
Unprompted review
Reply from Get Trip UK
Dear Elise Kuyo,
Thank you for your 5-star rating.
We are pleased to hear that you were satisfied with the service you received from our team. We will strive to provide this level of service always. Thanks!
Warm Regards,
Glaxy Travel
Joseph was very helpful and…
Joseph was very helpful and professional. Highly recommended
April 3, 2023
Unprompted review
Reply from Get Trip UK
Dear Fayelyg,
Thank you for taking the time and sharing your experience with Joseph who assisted you. Our travel experts work diligently toward providing the best services to strengthen the bond and trust.
We hope you remain safe and contact us again for future bookings.
Warm Regards
Team Glaxy Travel
Reply from Get Trip UK
Hey Miss Bazgha
We really appreciate your review. We will continue to giving our best to the customers.
Regards
Glaxy Travel
Reply from Get Trip UK
Dear Richard,
We are grateful to see 5-star rating from your end. We value our customers beyond everything. We always endeavor to improve our services.
Warm Regards
Team Glaxy Travel
Oscar James was very professional and…
Oscar James was very professional and respectful when he helped me as l was looking for a flight ticket recently. Even when l was struggling to open my emails regarding the ticket he was so patient and kind enough to go through with me gradually until l managed to get things right. He worked patiently with me until he got me a better deal within my financial means. I will always work with him in such times when l need to travel. Thank you so much Oscar James keep it up
March 24, 2023
Unprompted review
Reply from Get Trip UK
Hey Ms. Angela,
We are really very glad to see your review. We really appreciate your coming back to us every time you have to travel. We will continue to giving our best in future as well. We really honor you for choosing us.
Regards
Glaxy Travel
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