Fil - @GetYourFilToday Reviews 

55
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wow, I’m blown away by this company! While I’m excited about the products and getting to engage with Palestinian food- I’m super impressed by the customer service. There was a shipping issue that was... See more

Company replied

Rated 5 out of 5 stars

I bought four items - Birds Eye, Habanero, Jalapeño and Shatta Jam, all delicious and really interesting. Then I went to Imad’s iconic Syrian restaurant in Kingly Court, Carnaby St, and there they... See more

Company replied

Rated 5 out of 5 stars

I purchased the 4 jars of Shatta and Jam They arrived well packaged. I really liked the personalised handwritten note. So far I've tried with roasted vegetables and couscous, roasted cauliflower... See more

Company replied

Rated 5 out of 5 stars

The most amazing and most flavorful shatta! Forget about anything else you were using such as chili jam from other places! I also loved how nice and thoughtful they had designed the jars. I know that... See more

Company replied

Company details

  1. Food Manufacturer
  2. Catering Food and Drink Supplier
  3. Food Products Supplier

Written by the company

We’re Fil, and we’re on a mission to share shatta with the world. No pun intended. Fil produces a range of fermented chilli sauces rooted in Palestinian tradition and adapted for today’s kitchen. Our shatta delivers an effortless burst of fresh heat that complements a wide range of dishes, never overpowering them. At Fil, we prioritise authenticity and quality in everything we do. We take pride in our culture and the heritage behind each product, believing this matters just as much as flavour. So join us in celebrating our culture, one spicy spoonful at a time.


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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4.8

All reviews

(55)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Checks all the boxes

The condiment I use on absolutely everything - particularly pairing well with any breakfast with eggs, as well as sandwiches (side note also makes a great gift for friends who are looking for a new spicy alternative to the usual stuff out there)

July 15, 2024
Unprompted review
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Thank you Nikhil! We totally agree with you on the eggs and sandwiches.

Rated 5 out of 5 stars

Bold, blazing & blissful

This introduced me to shatta & it’s so good I want to book a trip to Palestine, where they eat shatta with every meal.

I’ve had the Bird’s Eye, Habanero & the Sweet Jam & they’re all delicious. Each one has a clean but deep & complex flavour.

At first I only put this on a few things as a general hot condiment but now I have it with everything & that includes ice cream.

The colours of these are so vibrant they literally light up your food.

July 4, 2024
Unprompted review
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Let us know when you book and we'll go to Palestine together! Thank you for the kind words HT 😊

Rated 5 out of 5 stars

Incredible products and fantastic…

Incredible products and fantastic customer service. Part of my order was held back by Royal Mail, and Ziyad personally corresponded with me until the shipping issues were resolved and I had received my shatta. I am particularly obsessed with the shatta jam but we have also made a decent dent in the other shattas. All fantastic & highly recommend!!

June 13, 2024
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Hey Haifa! I am so happy that we managed to get to the bottom of the delivery issue, thank you for your patience 😊 I am also really happy to hear that you are enjoying the products! Thank you for the kind words!

Rated 5 out of 5 stars

Wonderful produce and first class…

Wonderful produce and first class service. I ordered all four of the shatta including the shatta jam, they were very fast on delivery, had a great handwritten note and the products themselves were incredibly tasty and can be used alongside almost any dish.

June 13, 2024
Unprompted review
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Hey Jonny! Thank you for the kind words and for your support!

Rated 5 out of 5 stars

Even better than expected!

The most amazing and most flavorful shatta! Forget about anything else you were using such as chili jam from other places! I also loved how nice and thoughtful they had designed the jars. I know that I will be a repeat customer always ordering as my jars finish. It’s such a versatile product as well, you can cook with it too, but my favorite is to just put it on a nice sourdough slice with labne/cream cheese.

June 13, 2024
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Hi Defne! Thank you for such kind words 😃 I am so happy that you liked the products and I 100% agree that labneh and shatta is a great combo!

Rated 5 out of 5 stars

Wow!

Wow, I’m blown away by this company! While I’m excited about the products and getting to engage with Palestinian food- I’m super impressed by the customer service. There was a shipping issue that was handled with such grace and kindness… plus hand written notes in the packages! Definitely give them a try, either for yourself or for gifts or both!

May 24, 2024
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Hey Alex! Thank you so much for the kind words, and the support 😊 We are working on improving our logistics solutions so we can provide an even better service next time!

Rated 5 out of 5 stars

I tried the Jalapeno Shatta and it was wonderful!

I tried the Jalapeno Shatta and it was great! It reminded me of my many years in the Middle East whilst being very modern and exciting. I was a bit worried that it would be too spicy but it was just right. I will definately buy their Habanero Shatta for my crazy husband who loves spicy food.

June 3, 2024
Unprompted review
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Thank you for the kind words, Ina! 😊

Rated 5 out of 5 stars

Tasty and super versatile condiments

Tasty and super versatile condiments. I tried Shatta Jam and Jalapeño shatta an anything from chicken sandwich to pizza and it worked with everything!

May 1, 2024
Unprompted review
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Hi Sandra! Shatta Jam and Pizza is such a winning combination. Thank you for ordering from us again!

Rated 5 out of 5 stars

Amazeballs

File this under "Things required on your (breakfast) table you didn't know existed". This stuff is a) on fire, and b) the absolute dog's bo**ocks. You need this in your life and on your table. Delish. 23/10, would set the world on fire again.

May 30, 2024
Unprompted review
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

Thanks for the hilarious feedback, Martin!

Rated 5 out of 5 stars

Shatta Jam is the goat

All the products are great, but their Shatta Jam is unreal. Buy it and put it on everything you eat.

May 31, 2024
Fil - @GetYourFilToday logo

Reply from Fil - @GetYourFilToday

100% agree! Cheers, Tom!

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