GEX.co.uk Reviews 1,415

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease and efficiency of the selling process. Many people appreciate the fair prices offered for their items, often finding them to be better than competitors. The user experience is frequently described as straightforward and simple, from scanning items online to receiving payment. Consumers are particularly impressed with the quick turnaround times and the speed of payment, with many reporting same-day or very fast transfers to their bank accounts. However, some people mentioned an issue where a payment was initially refused, which was subsequently resolved.

What people talk about most

Payment

Customers consistently note positive experiences with payment. Reviewers frequently highlight incredibly... See more

Service

Customers had positive experiences with service. Many reviewers praised the exceptional and swift service,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Product

Users describe positive interactions with the product. Customers consistently praise the ease of selling... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received good and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered from here several times, specifically for PS2 and PS3 games, and I am consistently impressed. The condition of the items is incredible—they honestly look brand new every time. My only min... See more

Company replied

Rated 5 out of 5 stars

No issues. Simple to use. Fair prices. Great communication throughout/Received package by recorded Royal Mail. After checking they found one flaw and gave fair explanation and revised price which I ac... See more

Company replied

Rated 5 out of 5 stars

Unfortunately yodel lost the parcel I sent to them and were totally useless. Luckily Jase dealt with the claim and honoured my full payment even though Yodel only paid them part of the compensation. A... See more

Company replied

Rated 5 out of 5 stars

Unbelievable service, there was a problem with the courier nothing to do with GEX, but they resolved it asap. Fabulous communication throughout. Really easy to use couldn’t believe how handy it actual... See more

Company replied


Company details

  1. Video Game Store
  2. e-Commerce Service
  3. Game Store
  4. Online Marketplace
  5. Used Game Store

Written by the company

SELL OLD VIDEO GAMES FOR CASH at GEX.co.uk. Great Prices, Fast Payment, Free Post UK Service. Sell games online at our specialist Website. We buy all your old Playstation, Xbox, Nintendo & Sega Games. You can sell 3DS, Dreamcast, Gamecube, Gameboy, Megadrive, N64, NES, SNES, Switch, Wii, PS2, PS3, PS4, PS1, PS5, Vita, PSP, SNES, Wii U, Xbox 360, Xbox One, Xbox Series X.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very quick turnaround and payment

Very quick turnaround and payment.
Process was exactly as described and the label and Yodel drop off were smooth.

March 13, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Richard

Thanks for leaving such a great review!
Hope to do business with you in the future.

Jason

Rated 5 out of 5 stars

Great Service

Easy to send the lego bricks and payment was very prompt. Great service!

March 19, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Martin,

Thank you for the 5* review!!

Jason

Rated 5 out of 5 stars

Great Website

Instructions on their website is clear. This made it easy for me to send them my unwanted Lego.

March 17, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hey,

Thank you for the 5* review!
Glad we could help clear out your Lego :)

Jason

Rated 5 out of 5 stars

I sold some Lego in bulk

I sold some Lego in bulk, they were very helpful organizing the collection and prompt payment as well 5* all round.

March 14, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Catriona

Thank you for the great review!
Glad you found selling your Lego to us an easy process :)

Thanks,
Jason

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Really straightforward process from start to finish. They pay postage and keep you informed every stage. Never going to make much money from selling Lego by weight, but if that's what you decide (for ease and speed) would highly recommend.

March 12, 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hi Larissa

Thank you for choosing to sell your Lego with us and for leaving such a lovely review!

Jason

Rated 5 out of 5 stars

Such an easy process

Such an easy process, dealt with professionally

February 20, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Jenny,

Thank you for the 5* review!!

Jason

Rated 5 out of 5 stars

Easy to use with clear instructions

Easy to use with clear instructions. Quick to accept my goods and payment was super quick. Really pleased I found this site.

February 19, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Catherine

Thank you for such a lovely review :)
Glad you were impressed with the speedy service.

Jason

Rated 5 out of 5 stars

Easy to send stuff

Easy to send stuff, quick response and payment, straightforward process.

February 10, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Claire

Thank you for the 5* review :)
Glad you found the service easy to use :)

Jason

Rated 5 out of 5 stars

Hassle free

The whole experience was easy.
Hassle free sale of Lego, fast payment and fair price
Highly recommend.

February 9, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hi Melanie

Thank you for selling your Lego with us and for leaving such a great review!

Thanks,
Jason

Rated 5 out of 5 stars

Really decent fair and honest

Really decent fair and honest. I think like many I was slightly tentative to use this service but I have now sent two separate parcels and the service is fantastic. Easy to track your parcel through Royal Mail or yodel and get an email from GEX when they get it. Shortly after I received payment into my account. Highly recommend if you have a stash of old games! 👍

February 5, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hey,

Thank you for leaving such a great review!
Glad you keep returning to sell with us :)
We look forward to doing more business with you in the future.

Jason

Rated 5 out of 5 stars

Best company to sell games to!

Have used this company many times to sell games, prices are great, shipping process is simple and payment is fast! Would highly recommend for anyone trying to get rid of their games!

January 30, 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hey!

Thank you for the 5* review and the repeat custom!
We appreciate it :)

Cheers,
Jason

Rated 5 out of 5 stars

Great service super quick payments

Great service games arrived with them at some point Friday by Friday night money was in my account would highly recommend them to anyone selling games and consoles will definitely be using them again

January 17, 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hi Ste

Thank you for the 5* review!!
Glad you were impressed with the speedy turnaround at GEX.

Jason

Rated 5 out of 5 stars

Fabulous service

Fabulous service, sold 22kg of Lego, advised how to package Lego, picked up by parcel force when arranged and paid within 24 hours. No faffing about

January 9, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hey,

Thank you for leaving such a great review!
Glad you were impressed with selling your Lego :)

Thanks,
Jason

Rated 5 out of 5 stars

Extremely easy to do

Extremely easy to do, I’ve sent 2x lots of Lego; the customer service and speed of the payment was fantastic. Would definitely recommend.

January 14, 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hi Amy,

Thank you for the 5* review!!
Glad you found the overall experience fantastic :)

Thanks,
Jason

Rated 5 out of 5 stars

Great Service

Great Service , easy to use , and fast response to email communications.

January 9, 2025
Unprompted review
GEX.co.uk logo

Reply from GEX.co.uk

Hi John

Thank you for the 5* review!!

Jason

Rated 5 out of 5 stars

Fantastic service thanks

Yodel parcel dropped off on Monday and cash in bank by Thursday
Doesn't get much better than that

January 8, 2025
GEX.co.uk logo

Reply from GEX.co.uk

Hey Lawrence!

Thank you for leaving such a great review!
Glad you were impressed with the speedy service at GEX.

Jason

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