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GGBET Reviews 

3,023
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, most reviewers were somewhat happy with their experience overall. However, many customers express significant dissatisfaction with the withdrawal process, frequently reporting long delays and repeated rejections of their requests. Reviewers often encounter issues with funds being marked as successful but not received, or being told of 'technical reasons' and 'internal checks' without clear explanations. Customer support is widely criticized for being unhelpful, providing generic copy-paste responses, and failing to offer meaningful updates or solutions. Conversely, a small portion of people felt satisfied with their experience, noting quick withdrawals and helpful customer service. However, some customers also mentioned problematic website requirements, such as extensive verification steps for withdrawals that are not needed for deposits, and unexpected fees or wagering rules.

What people talk about most

Payment

Clients share negative opinions on payment, primarily expressing significant frustration and dissatisfaction... See more

Customer service

Reviewers express widespread dissatisfaction with customer service, frequently reporting that support agents... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Refund

Customers consistently note negative experiences with refund, with many reporting significant delays in... See more

Response time

People report negative experiences with response time, often waiting extended periods for updates or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I received my withdrawal. I just had to wait 4 days. I hope future withdrawals will be processed faster.big advantage is that there is a wide selection of casinos. However, I don’t understand one... See more

Company replied

Rated 3 out of 5 stars

first withdrawal was smooth after KYC , after that lost a few times, then now win and made a withdrawal almost a week and still in progress, customer service give a same answer asking to wai... See more

Company replied

Rated 3 out of 5 stars

dated @10th july transaction id: e5e1be0b-5ef7-4435-9854-b10c7c8e3c2e I have made the withdrawal at 2nd july and they said that the withdrawal will be done before 23:59UTC 9JULY 2026, becau... See more

Company replied

Rated 3 out of 5 stars

ID: 51631830 Transaction ID: bcad559e-01c5-4f2e-9bd6-d4d872d48eb2 I have been an active user on GG.BET for three years. Generally speaking, my account is in a net... See more

Company replied


Company details

  1. Bookmaker

Written by the company

GG.BET – Your Ultimate Playground for Esports, Sports, and Casino Thrills! 🎮⚽🎰 🔸 GG.BET isn’t just a platform—it’s a vibrant community where esports fans, sports enthusiasts, and casino lovers come together to play, bet, and win big! 🔸Bet on iconic esports tournaments like CS:GO and Dota 2, or dive into traditional sports like football, basketball, and tennis, with competitive odds and exciting live betting options. 🔸Ready for more? Spin the reels on top slots, challenge live dealers in blackjack or roulette, and experience the fun of our online casino. 🔸With fast payouts and exclusive bonuses, your gaming experience is seamless and rewarding.🔸 Our user-friendly platform makes it fun to play, while our 24/7 support team is always here to help. 🔸Plus, with GG.BET, you’re not just betting—you’re part of a global community where the thrill never stops.🔸 Unleash your passion for gaming, cheer for your favorites. GG.BET is where the action happens—are you in? 🚀


Contact info

2.9

Average

TrustScore 3 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(3,023)

487 reviews in the last 12 months

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Rated 1 out of 5 stars

7 days and withdrawal still not done

This is my 1st on ggbet i deposit and win.Make 3 withdraw request its been 7 days. 1st they said it will take max. 5 days and its been 7 days still withdraw showing in progress.Now When i ask support they said we dont have a fix time for withdrawal but hope it complete soon.
When i ask them to send request to relevent team they said we already sent funds to third party service and now they will complete transaction we dont have control in this.
I said i need to bet so they said we cancel your withdraw and you can bet.
What a joke.. they said we already sent funds and still able to give me my money back to account.
As for 3rd feb. Its in progress mode and if dont get funds in next 2 days i am gonna complaint to legal team.
Tra. Id - 1140ded2-5d3d-49ee-b9ae-69c222d9283f

5ac09cab-9e9c-4581-829a-33aeaa8b1205

54b81e37-5f23-4078-9109-9226d9e68801

February 3, 2026
Unprompted review
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Reply from GGBET

We sincerely apologize that the withdrawal process has taken longer than expected and caused you inconvenience.

Please be informed that the withdrawal transactions: (1140ded2-5d3d-49ee-b9ae-69c222d9283f, 54b81e37-5f23-4078-9109-9226d9e68801, 5ac09cab-9e9c-4581-829a-33aeaa8b1205) were not successfully completed due to technical reasons during processing.

Kindly create a new withdrawal request by selecting any available method from the list. We strongly recommend using an alternative payment option (different from the one used for the failed transactions) to avoid a recurrence of the issue.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

Takes forever to withdraw funds from…

Takes forever to withdraw funds from the site. Not worth depositing!

February 2, 2026
Unprompted review
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Reply from GGBET

We are truly sorry that you had this impression regarding the withdrawal speed.

We would like to look into your case in detail and assist you as quickly as possible. Please send us your account ID or the email address linked to your profile.

Rated 5 out of 5 stars

Professional and helpful

Professional and helpful, fast and efficient

January 29, 2026
Unprompted review
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Reply from GGBET

Thank you for your feedback! 🙌
We really appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

Dont dare deposit

If you know whats good for you , dont deposit money into this site , sadly for me i saw the reviews late . I made a with drawal request in the 20th of january and they kept saying wait 5working days , after those five working days still nothing . The customer live support sounds like bots cause no matter , what question you have you will get the same response . After the 5 working days and even more i contacted them and this was the solution ‘ The requestf has been forwarded to the appropriate department and is being processed. We kindly ask you to wait. If there are any updates, we will inform you via email.’ Like
This is my transaction ID 8dff16a5-bd0c-4969-8d2e-171cee014224

So the transaction got rejected and after a few attempts finally money was credited into my account

January 28, 2026
Unprompted review
GGBET logo

Reply from GGBET

Dear Tanatswa,
thank you for sharing your feedback.

We’re really sorry for the frustration this situation has caused. We’d like to clarify that the withdrawal you mentioned was initially processed on our side, however it was later cancelled due to technical reasons during further processing. Unfortunately, withdrawals go through multiple technical and verification stages, and they are also processed by the banking/payment provider, which can affect the final outcome.

At the moment, we can see one active transaction that is currently being processed, and it is awaiting successful completion. We’re monitoring it closely and expect it to be finalized as soon as all required stages are completed.

We understand how waiting can feel discouraging, and we’re sorry it took longer than expected. Please rest assured that there is no intention to delay your funds, the process involves several parties, and we’re doing our best to move it forward as quickly as possible.

If you have any additional details or questions, feel free to share them - we’re here to help.

Rated 1 out of 5 stars

This my second and final review on…

This my second and final review on ggbet...the site its ok i got to use it for little while...I have made 2 deposited with 2 different cards we're successful but since after that I was never able to deposit anymore they keep asking me using different method..I don't know their reason for that plus my account fully verified..5 days in a row i reported that issue and they keep we look into and email you but I heard nothing...so I decided I want to self exclude from gg.be I sent email and not answering that either 😊 🙂 ☺️...to be so unprofessional in your job like gg.bet unbelievable especially when someone is trying spend money. Not stealing money...

January 27, 2026
Unprompted review
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Reply from GGBET

Hello Khalid,
thank you for your comment.

We’re truly sorry to hear that your experience with our platform turned out this way.
Due to technical specifics, several transactions were declined and returned to your bank account, which is why we recommended using an alternative withdrawal method. Since processing involves not only our side but also external providers, we advised waiting for the funds to be fully processed and credited before blocking your account.

The latest email from our support team was sent on 28.01.26, and throughout this time we remained in contact with you to assist and help resolve the situation.

At the moment, we can see a successful withdrawal dated 28.01.26, so we sincerely hope this has helped improve your overall experience with our platform. We would be glad to continue our cooperation in the future.

Rated 4 out of 5 stars

Casino Feels Legit and Reliable

The casino section is impressive live blackjack especially feels authentic. The app slows down sometimes when it’s busy, but payouts are always quick. That’s what matters most to me, so it earns my trust.

December 21, 2025
Unprompted review
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Reply from GGBET

Daniel, we appreciate your honest review. Happy to know that the live blackjack experience and quick payouts have earned your trust!

Rated 3 out of 5 stars

Withdrawal Request

When I first started playing on GG.Bet, my experience was very positive. My first withdrawal was successful, which gave me confidence in the platform. I’ve been using the site for about four days now, and overall it has been a great betting experience with a smooth interface and good options.

At the moment, my only concern is with my current withdrawal request. I tried reaching out to customer support to ask for help in processing it, but I haven’t received a response yet. I’m writing this review to kindly ask GG.Bet for assistance in completing my withdrawal.

If there are any documents, confirmations, or additional steps required from my side, I’m more than willing to provide them immediately. I believe this issue can be resolved easily with proper communication.

Once this withdrawal is successfully completed, I would be happy to give a full 5-star rating and recommend GG.Bet to my friends as well.
Withdrawal request ID: cbb066a3-47e0-45c7-93e9-0c3ea2870195

January 24, 2026
Unprompted review
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Reply from GGBET

Hello,
Thank you for sharing your experience and for the positive feedback about your first withdrawal and overall use of the platform, we really appreciate it.

Regarding your current withdrawal request, we’d like to clarify that no additional verification or documents are required from your side at this moment. The request is currently in processing, and we are simply awaiting its successful completion.

We understand that the waiting time may feel frustrating, and we’re truly sorry that this process is taking longer than expected. Please rest assured that withdrawals are handled in the standard order and go through several technical and security checks to ensure everything is completed correctly.

Our support team continues to monitor the status of your request, and the funds will be credited as soon as the processing is finalized.
Thank you for your patience and understanding, we’re confident this will be resolved shortly.

Rated 4 out of 5 stars

Came for Esports Stayed for Everything Else

I originally joined for the esports odds, but ended up sticking around for the whole experience. Switching between bets and games is smooth, the bonuses actually feel worth it, and cashouts are instant. Overall, a really solid platform.

December 13, 2025
Unprompted review
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Reply from GGBET

Lukas, thank you for sharing your experience.
Your feedback means a lot to us!

Rated 5 out of 5 stars

Great Action Across Sports & Esports

I’ve been betting on both sports and esports here, and it’s seriously engaging. The odds are solid, live bets make things more exciting. The app can lag a bit when traffic spikes, but support sorts it out fast, so no real complaints.

December 26, 2025
Unprompted review
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Reply from GGBET

Thanks for sharing your experience! 🙌

Great to hear you’re enjoying both sports and esports betting - live bets really do add that extra thrill. Glad the odds and overall action are hitting the mark for you. And thanks for the understanding about occasional lag during peak traffic; awesome to know our support team had your back quickly.

Wishing you plenty of exciting moments and successful bets ahead! 🍀

Rated 3 out of 5 stars

I would like to know when my account…

I would like to know when my account documents (KYC) will be verified.

January 19, 2026
Unprompted review
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Reply from GGBET

Thanks for reaching out. To check the status of your KYC verification and provide an accurate update, please send us your account details (email or username used during registration).
Once we have this information, we’ll review your case and get back to you as soon as possible.

Rated 1 out of 5 stars

Worst betting platform ever.

Worst betting platform ever.
From last 4 month I trying to withdraw my money.but always rejected.
Fraud chitter lier
Please stay away from this site .
I m waiting for my money. Till date
User id 70653260
Amount stuck 19661

January 18, 2026
Unprompted review
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Reply from GGBET

We’re sorry to hear about your frustration and understand how upsetting this situation can be.

Thank you for providing your account details - we have carefully reviewed the information. According to our records, your recent withdrawal requests were indeed cancelled due to technical issues that occurred during processing. We would like to clarify that these issues originated on the side of the external payment provider, and unfortunately are beyond our direct control.

For this reason, we strongly recommend that you create new withdrawal requests using a different payment method than the one previously used. In many cases, switching to an alternative provider allows the transaction to be completed successfully without encountering the same technical difficulties.

Please be assured that we operate officially and transparently, and there is no intention to withhold your funds. Our goal is to help you receive your winnings as smoothly as possible. Once a new request is created with an alternative payment option, it will be processed according to our standard procedures.

If you need any assistance choosing another payment method or submitting a new request, our support team is always available and ready to help.

We appreciate your patience and understanding, and we remain committed to resolving this matter.

Rated 1 out of 5 stars

This company does not respect winning players UPDATE JANUARY 28/FEBRUARY 2/FEBRUARY 10

Hello, I do not recommend this company. As soon as you start winning, you become inconvenient for them. While you are losing, your withdrawals are processed within an hour, but once you want to withdraw more money than you deposited into GGbet, they suddenly start requesting many additional documents. After sending them, they still tell you to wait and do not pay out the money for weeks. They do not even have clear withdrawal deadlines, and their live support is useless — it feels like you are always talking to artificial intelligence.

Today is January 19, 2026.
I requested my first withdrawal of €200 on January 14, and it is still pending.
Withdrawal ID: 4bbc2bc4-55ee-4150-b7e0-a793ccd769a1
I requested the second withdrawal of €300 on January 15, and it is also still pending.
Withdrawal ID: 539c9f8f-f008-43c4-a3f9-ee3e2faf1034
I also requested a third withdrawal on January 15 for a smaller amount of €50.
Withdrawal ID: ef292c6c-8426-444a-8105-7037ae4abb03
This morning I also requested a small €10 withdrawal, and they are not paying out even small amounts.
Withdrawal ID: bde99c22-1cb5-47be-b620-461d5334dc01
Be careful with this company — once you start winning, they will mock you and deliberately delay your withdrawals.

!!!UPDATE JANURARY 28 !!!
GG.Bet has replied january 20 publicly stating that there are “no issues or restrictions” on my account. However, as of today, january 28, my withdrawals are still pending and no payment has been received. A formal complaint has already been submitted to the Curaçao regulator, and a follow-up was sent. I will update this review once the funds are actually paid.
February 2 2026
As of Monday evening, no withdrawal has been processed. GG.Bet publicly stated there are no issues with my account, yet money remains unpaid. The case has been escalated to the Curaçao regulator. I will update once funds are actually received.

UPADATE FEBRUARY 10 !!!!!

More than two weeks have passed since filing a complaint with the Curaçao regulator. The case remains unresolved and withdrawals are still incomplete.

January 19, 2026
Unprompted review
GGBET logo

Reply from GGBET

Thank you for taking the time to share your concerns and for providing all the necessary details. We understand how frustrating this experience can feel, and we appreciate the opportunity to clarify the situation.

We have carefully reviewed your account and all related transactions, and we would like to confirm that everything is currently in order. At this moment, there are no issues or restrictions affecting your withdrawals from our side.

Regarding the withdrawal process, we would like to refer you to Rule 8.3.1 of our Terms and Conditions:
8.3.1 The processing time for withdrawal requests may vary depending on the procedures required to comply with regulatory standards as well as the Company’s internal policies. The terms and order of processing are determined by the Company individually for each transaction. These measures are necessary to ensure the security and integrity of all transactions. Additional checks may be conducted outside regulated timeframes and are required to verify all details.

Please note that additional verification requests are not related to whether a player is winning or losing. They are a standard part of regulatory compliance and security procedures that apply to all users when certain thresholds or conditions are met. These checks are mandatory and help protect both players and the platform.

We kindly ask you to wait for the successful completion of your withdrawal, as it is currently being processed according to the established rules and procedures. Be assured that there is no any delay or withhold of your funds.

If you have any further questions or need clarification during the process, our support team remains available to assist you.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Great site!!

Great site!!! No hidden bonus rules and super fair wagering requirements! Honestly very suprised at how good this site is compared to other ones that got the same license. My cashout took 30 minutes with bank and i can say this is such a good site

January 16, 2026
Unprompted review
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Reply from GGBET

Thank you so much for your kind words!
We’re really happy to hear that you had a positive experience with our bonus terms and withdrawal process. Your feedback means a lot to us, and we’ll keep doing our best to maintain this level of service. Wishing you great luck and enjoyable play ahead!

Rated 1 out of 5 stars

this site is a total scam

this site is a total scam , i was playing with my real funds and bonus funds, one of the bet was canceled and they did not give me back my funds so i contacted chat support, after that my bonus funds was also remove because i was complaining, nice site

January 10, 2026
Unprompted review
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Reply from GGBET

We have reviewed your account and would like to clarify the situation regarding your balance.

Please be informed that $20.00 USD was deducted from your account. This amount was obtained through bets placed with an active bonus balance on opposite outcomes, effectively ignoring the actual results of the events. This activity is considered a prohibited strategy according to our Bonus Terms, so the balance obtained in this way was subtracted.

A warning regarding this matter has been sent to your registered email address. Ase kindly ask you to refrain from using such strategies when wagering bonus funds in the future.

Your real funds have not been affected, and all legitimate deposits and winnings remain fully available for use.

Rated 1 out of 5 stars

A sincere request from a loyal player since 2023

I have been a loyal user of GGBET since 2023. At my peak, I held a balance of over $3,600 USD.

I genuinely love this platform for its diversity in Esports markets. The "Cash Out" feature is fantastic—it saved me from many bad beats by allowing me to secure winnings before a game turned around. You cover almost every match imaginable. Even when I lost my previous balance, I still respected GGBET as a top-tier platform.

I returned in 2026 because the markets are still the best in the industry. However, the withdrawal experience has completely deteriorated.

In the past, customer support was helpful and human; they would guide me to try smaller withdrawals (like $200 or $600) to ensure success, and money would arrive within 24-48 hours. Now, that efficiency is gone. It has been replaced by indefinite delays and silence.

It is painful to feel this level of disappointment after returning to a platform I used to trust and love. I am currently stuck in limbo, just waiting.

I am posting this in hopes of getting a real solution, not just another generic "copy-paste" template response from support. Please respect your loyal players.
My Id:21541380
Transaction ID: f80f75af-55dd-4a32-95fc-d10ca96cfbca

I am still waiting to see the outcome. If this is not resolved, I will leave a negative review to warn everyone. This kind of negligence towards long-time players is unforgivable. Not only will you lose your loyal customers, but you will also fail to attract new ones
---------------------------
01-10 still nothing change New status for 5 days
01-11 still nothing change New status for 6 days
01-12 I requested three withdrawals on GGBet, now one has arrived
01-13
f80f75­af-­55d­d-4­a32­-95­fc-­d10­ca9­6cfbca In Progress
004a34­92-­dc7­3-4­6df­-8c­32-­a7e­037­4f0906 In Progress
8a5b54­cd-­d63­0-4­11c­-8f­ad-­b1b­4ca­fd1b9e Successful

After waiting for nearly a week, my funds were finally deducted by GGBET. It is such a relief.

However, I still have two transactions marked as "In Progress," so I am still waiting for the rest of my funds.

The waiting has been truly agonizing. I will continue to provide updates here until GGBET returns all of my money to me.

I genuinely hope GGBET can make a change. The customer service used to be really good. Also, I just wish I could know the approximate timeframe for withdrawals. The previous terms specifying the number of days have disappeared, replaced by this vague "Rule 8.3.1."

I would honestly prefer if you just told me straightforwardly that I need to wait a week or two. The uncertainty of not knowing the timeline is the most painful part.

GGBET really has every advantage and is a great platform, except for the withdrawals. It is truly distressing and makes me lose confidence in the site. If the withdrawal speeds could return to the previous normal standard (24-48 hours), I would be very happy to recommend it to everyone around me.

final they rejected my others
warning u guys
do
not
ever
play
this
GGbet
Nobody does torture better than them

January 9, 2026
Unprompted review
GGBET logo

Reply from GGBET

We sincerely appreciate your loyalty to GG.BET since 2023 and understand how frustrating the delays in withdrawals must feel, especially given your previous positive experience with our platform.

Regarding your transactions, your payout of $600.00 USD (f80f75af-55dd-4a32-95fc-d10ca96cfbca) was approved and sent from our platform on the 11th of January. It is proceeding correctly and should reach its final status before 23:59 (UTC) on the 16th of January. Please note that this is the maximum timeframe; the funds may arrive at any moment before this deadline. The transaction 004a34-92-dc7-3-46df-8c32-a7e-0374f0906 is still in progress, and our team is monitoring it closely to ensure it completes without issues. The transaction 8a5b54-cd-d630-411c-8fad-b1b4cafdb9e has been successfully processed, and the funds should already be available in your account.

We completely understand your concerns regarding transparency and timing. The uncertainty around withdrawal timeframes can be stressful, and we are taking your feedback seriously.

We truly value you as a loyal player, and your trust is very important to us.

Rated 1 out of 5 stars

They want you addicted!

I contacted support because I wanted to close my account to avoid the risk of becoming addicted and because I wanted my personal information removed from their website. However, I was told that I could only self-exclude if I was already “addicted,” which makes no sense. You should be able to protect yourself before it becomes a problem.

After repeating several times that I simply wanted my account closed, I felt forced to say that I was addicted just so they would finally agree to ban my account. That felt very uncomfortable and wrong.

When they finally proceeded, the support agent asked if I wanted to be banned even though I still had a balance on my account. Before I had time to answer, the chat ended and my remaining balance was lost.

Overall, I am very disappointed with how they handle responsible gambling and customer support. It should not be this difficult to close your account and protect yourself. I have screenshots to back this up!

January 8, 2026
Unprompted review
GGBET logo

Reply from GGBET

We are very sorry to hear that this situation caused you discomfort and frustration. Responsible gambling and the well-being of our players are extremely important to us, and your feedback is taken very seriously.

We would like to review this case in detail. To do so, we kindly ask you to provide your account ID or the email address linked to your account. This will allow us to investigate the situation properly and provide you with a clear and fair resolution.

We appreciate you bringing this to our attention and look forward to your reply so we can assist you further.

Rated 5 out of 5 stars

I’m a new player at GGbet

I’m a new player at GGbet, and my experience has been fantastic! I won 3900 PLN, and the process of receiving my winnings went smoothly. The verification was quick and easy as well. I’m very satisfied with the quality of service and the variety of games. I highly recommend GGbet to anyone looking for a reliable online casino!

January 8, 2026
Unprompted review
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Reply from GGBET

Wow! 3900 PLN is a great result, congratulations! We’re really glad to hear that your first experience with GG.BET was such a positive one.
Thank you for taking the time to share your feedback and for recommending us — it truly means a lot!

Rated 1 out of 5 stars

SCAM

I'e been sport betting on this site for about 1.5 weeks now and everything went normally but I have randomly lost access to entering the webste, I tried different devices and I still won't get into the website. I'm also confused on the difficulty of withdrawals, if they want so much information out of you (which is fine) then they should also do it before depositing not only on withdrawals, looks very suspicous to me and I would like a proper explanation for that.

January 7, 2026
Unprompted review
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Reply from GGBET

We’re sorry to hear about the difficulties you’ve experienced — we understand how frustrating this situation can be. To look into your case and help resolve the issue as quickly as possible, we kindly ask you to provide us the email address linked to your account or account ID.

Regarding verification and withdrawals, identity checks are a standard requirement for licensed operators and are part of our security and anti-fraud procedures. These checks help protect both players and the platform from unauthorized activity, fraud, and misuse of accounts. In many cases, full verification is only required when a withdrawal is requested, in line with regulatory and security requirements.

Rated 5 out of 5 stars

Not bad at all!

When this sportsbook first appeared, there were a lot of negative reviews. Probably for good reason. I refrained from it for a long time, but about a year ago I still tried it, and I can't say anything negative. The bonus system is very good. The payouts are not the fastest, but they are always paid out. The support team - I can only say the best. For example, before the new year. Yes, I didn't get any help in the chat. But on December 31st I received an email from gg support that my case had been reviewed (even without my request) and the money that was lost due to a mistake had been credited to my account, which it really was. Yes, I have been asked for all sorts of documents, but - and I would like to emphasize this - with a dose of humor. I don't understand you a bit - those who complain that the payouts are not fast, the requirements are too high, etc. I come from the former USSR, we used to not whine there :) And so I look at GGbet and see that my winnings are being paid out, there are no complications, and to wait two days longer - is that tragic? :)

December 31, 2025
Unprompted review
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Reply from GGBET

You’ve described the experience very honestly - with nuances, not extremes - and that’s appreciated.

It’s especially cool to read that you gave the platform a second chance and judged it based on real use rather than old noise. The story with the New Year refund without you even having to push the issue is a great example of how cases are handled when they’re genuinely reviewed, not just replied to.

Yes, checks and documents aren’t the most exciting part of betting, but when they’re handled reasonably and lead to payouts actually arriving, that’s what really matters.

Thanks for sharing a long-term, clear-headed perspective. It shows what the platform looks like beyond first impressions and emotions.

Rated 1 out of 5 stars

They want from you to take a pic of you…

They want from you to take a pic of you and your account ID on the paper next to your ID, its hilarious for 300Euro withdraw, Time till you get money may be like 1 month or longer, support 0/5, all bots. Document verifications takes years and they still wont something from you, for example you need to verify you are owner of card that already didnt exist bcs I canceled it so I have to go to the bank and pay for piece of paper so I can verify that I was owner of that card, and you have to verify like this for every payment method you ever used on GGBet or they wont let you verify your account and withdraw your winnings, thats just ill. All other bet sites are much better

December 24, 2025
Unprompted review
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Reply from GGBET

Marek, thank you for sharing your feedback. We’re genuinely sorry to hear that this process felt frustrating and inconvenient.

Identity and payment method verification are mandatory security measures required to protect users and comply with regulatory standards. Requests such as a selfie with an ID or confirmation of card ownership are standard KYC procedures and apply regardless of the withdrawal amount. They are never intended to cause inconvenience, but to ensure that funds are released only to the rightful account holder.

Regarding verification timing, while most cases are completed much faster, some may take longer if additional documents are required or if certain payment methods are no longer active. In situations where a card has been canceled, confirmation from the bank is indeed required to verify past ownership - this is a common compliance requirement across many licensed platforms.

We’d also like to clarify that our support team consists of real agents, not automated bots, and they work based on clearly defined security and compliance rules.

If you’re still experiencing delays, please share your user ID via support or here, and we’ll gladly ask the relevant team to review your case once again.

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