Sometimes the delievery process is slow, but overall i am content. The only minus is that the "free birthday gift" didn't come. Once i got in touch with client service i was given a discount code for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fit is perfect, and the designs are elegant without being over the top. I bought the Gabriella set and it fits like a glove – supportive yet sexy. Customer service was also incredibly kind when I... See more
Company replied
1. 5/5 Products. 2. 4/5 Delivery time. 3. 3/5 Exchanging products. 4. 5/5 Support by e-mail. 5. 3/5 Website friendliness for returning/exchanging. Positive: really good products. Negative: T... See more
Company replied
The products are of good quality and reasonable price. I am giving 4 and not 5 stars because I have experienced the customer support as slightly flaky. Assistance is absolutely there, and it has overa... See more
Company replied
Company details
Written by the company
The Gianna Bellucci brand was born out of desire to create a comfortable yet sexy lingerie, available to all girls and women. Gianna Bellucci is a women led team that understands women and their needs. We create seductive lingerie that fits your body and emphasizes your femininity. Sophisticated Italian design, high-quality materials and maximum comfort is what distinguishes Gianna Bellucci from other brands. Due to these qualities, Gianna Bellucci has become one of the top lingerie brands in Europe.
Contact info
Trg svobode, 1A, 1315, Ljubljana, Slovenia
- info@giannabellucci.com
- giannabellucci.com
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On-Time Delivery and Correct Size
The product arrived on time, and the webshop’s size guide helped me get the right fit.
March 12, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your review! We’re happy to hear everything arrived on time and that the size guide helped you find the perfect fit 😊
Gianna Bellucci Team
perfect ❤️ ❤️ ❤️
March 11, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your lovely review! ❤️
We’re so happy to hear you had a perfect experience with us.
Gianna Bellucci Team.
Reply from Gianna Bellucci
Thank you for your review! We’re happy to hear you’re satisfied with our service and the quality for the price. 😊
Gianna Bellucci Team.
Reply from Gianna Bellucci
Thank you for your review! We’re very happy you like it. 😊
Gianna Bellucci Team
very good and transparent website
very good and transparent website. very friendly staff
March 11, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your review! We’re glad you appreciated our website and the friendliness of our team. 😊
Gianna Bellucci Team.
Close to excellent
1. 5/5 Products.
2. 4/5 Delivery time.
3. 3/5 Exchanging products.
4. 5/5 Support by e-mail.
5. 3/5 Website friendliness for returning/exchanging.
Positive: really good products.
Negative: The time it takes for someone to give a reply to e-mails. Returning/exchanging products also needs improvement.
March 11, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your detailed review and for sharing both the positives and the areas where we can improve. We’re very happy to hear that you are satisfied with the quality of our products and that our email support was helpful.
At the same time, we truly appreciate your feedback regarding delivery times and the return/exchange process. We are continuously working on improving these aspects to make the overall experience smoother and faster for our customers. Your comments are very valuable to us. 😊
Gianna Bellucci Team
TOP PRODUCT
qualiti and comfortability of wearing...better then on the photos
March 10, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your lovely review! We’re so happy to hear that the quality and comfort exceeded your expectations and even looked better in real life than in the photos. Enjoy wearing it! 😊
Gianna Bellucci Team.
Lovely
It is very nice, fits perfectly, and the price-performance ratio is just right.
March 6, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your lovely review — we’re so happy the fit and quality met your expectations. Enjoy wearing it! ✨
Gianna Bellucci Team.
Reply from Gianna Bellucci
Thank you for your kind review — we’re delighted you love the quality and design. 💖
Gianna Bellucci Team.
Reply from Gianna Bellucci
Thank you very much for your review and for your support. We’re happy to know everything met your expectations. 💫
Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you for your review and for your support. It truly means a lot to us. ❤️
Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you for your review and for your support. We’re glad your order reached you quickly and that you’re happy with it. ✨
Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you for your review and for your support. We’re happy to hear everything arrived as expected. ✨
Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you for your review and for choosing our brand. We’re delighted to hear it was so well received. 😊
Gianna Bellucci Team
not really adjustable but hot…
Great looking product but not really adjustable like the straps for example. Not my size and completely useless then
March 4, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for taking the time to share your feedback. We’re sorry to hear the fit didn’t work for you—if you need help with sizing or an exchange, our support team will be happy to assist. 💬
Gianna Bellucci Team.
Great products!
The lingerie is very high quality, it fits well and it’s so beautiful. This is my second time ordering, but it won’t be the last one. I highly recommend!
March 4, 2026
Reply from Gianna Bellucci
Thank you for your review and for ordering with us again. We’re truly happy to hear you love the quality and fit of the lingerie, and your recommendation means a lot to us. ✨
Gianna Bellucci Team.
Beautiful
I like verry much, the material is verry good and sexy, and also beautiful.
I will return to buy again.
March 2, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your review! We’re delighted you love the material and design, and we look forward to welcoming you back for another purchase. 💖
Gianna Bellucci Team.
Excelent quality
Excelent quality, beautifully crafted and extremelu cute 🤭
March 3, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you for your lovely review! We’re very happy you like the quality and design of our pieces. 💖
Gianna Bellucci Team.
Great ,fast
February 23, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your review! We truly appreciate your kind words and are happy to hear everything was great and delivered quickly 😊
Gianna Bellucci Team
Perfection
All the products I bought were more than perfect. Everything is with the highest quality - the lingerie, the packaging. And the delivery was very fast. Every cent was worthing! Thank you, Gianna Belucci! ♥️
February 26, 2026
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your beautiful review and for taking the time to share your experience. We’re truly happy to hear that you loved the quality, the packaging, and the fast delivery — it means a lot to us that every cent felt worth it ♥️
Gianna Bellucci Team
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