The order items were lovely and, my sister was truly pleased with her birthday gift. My only criticism arises from the delivery system which I paid for next day delivery and ended up collecting the i... See more
Company replied
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See what reviewers are saying
The goods arrived promptly and were nicely presented. Unfortunately, my wife opened the parcel and the first thing she was was the invoice. As the items were for Valentine's day, that slightly sp... See more
Company replied
I ordered from here by mistake. I typed Pandora into the search engine and I didn’t realise I had ordered from this company until I received the confirmation email. I panicked and emailed Pandora b... See more
Company replied
lovely Pandora earrings in white Pandora bag.arrived when expected and kept up to date on progress of delivery. Having ordered a few things online lately and not satisfied with service[missing item... See more
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Company details
Written by the company
At Gift and Wrap, we're passionate about helping you find the perfect jewellery piece, whether it's a perfect Pandora charm, an elegant Olivia Burton watch, or a unique Coeur De Lion set. Our selection caters to all occasions, ensuring each gift is as special as the person receiving it. We pride ourselves on exceptional service, offering personalised advice and luxury gift wrapping to make your purchase truly memorable. Explore our jewellery collections and let us be part of your gift-giving journey, making every moment unforgettable.
Contact info
18, Market Place, NE46 1XQ, Hexham, United Kingdom
- 01434 604477
- info@giftandwrap.co.uk
- giftandwrap.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Gift and Wrap
Thank you for your kind feedback! We're delighted to know you were happy with our service and appreciate your support.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your feedback! We're pleased to hear your order arrived promptly and in excellent condition.
Kind Regards, Gift and Wrap
Ordered wrong size bracelet for my wife…
Ordered wrong size bracelet for my wife 'was easy to return and very quickly correct sized bracelet dispatched thanks
March 12, 2025
Reply from Gift and Wrap
Thank you for your kind feedback! We're glad to hear the return process was smooth and that we could quickly get the right size to you.
Kind Regards, Gift and Wrap
Great company great service
Great company great service. Thankyou so much really pleased.
March 12, 2025
Reply from Gift and Wrap
Thank you for such lovely feedback! We're thrilled to hear you're pleased with our service and appreciate your kind words.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your feedback! We're glad to hear everything went smoothly and on time.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your feedback! We're so pleased to hear you were happy with the delivery experience.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your kind feedback! We're so pleased to hear you were happy with the service and your overall experience.
Kind Regards, Gift and Wrap
Great gifts
Everything was easy to find on the website it was really easy to pay and it arrived really quickly my mum loved the items I bought for her no problems at all
March 12, 2025
Reply from Gift and Wrap
Thank you for your wonderful feedback! We're delighted to hear that shopping with us was smooth and that your mum loved her gifts.
Kind Regards, Gift and Wrap
Excellent Communication
Excellent Communication, fast delivery . Love how you can pick the packaging because if it’s for yourself you don’t need the boxes and bags . Genuine article at a great price , wii be using again.
March 8, 2025
Reply from Gift and Wrap
Thank you for your kind words! We're so glad to hear you appreciated the flexibility with our packaging options and were happy with the delivery and quality. We can't wait to welcome you back for your next purchase.
Kind Regards, Gift and Wrap
Two little gems
The order items were lovely and, my sister was truly pleased with her birthday gift. My only criticism arises from the delivery system which I paid for next day delivery and ended up collecting the item from Royal Mails local depot. This was not what I expected and would suggest that this may be something you want to review.
March 11, 2025
Reply from Gift and Wrap
Thank you for your thoughtful feedback! We’re delighted your sister loved her birthday gift, but we’re sorry to hear about the delivery inconvenience. We truly appreciate you bringing this to our attention.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your feedback! We’re delighted to hear you were pleased with our prompt and reliable service. We look forward to assisting you again soon.
Kind Regards, Gift and Wrap
Great price and great customer service…
Great price and great customer service after ordering the wrong item. New item quickly dispatches and easy return. Thank you
March 11, 2025
Reply from Gift and Wrap
Thank you for your kind words! We're so pleased we could assist you with the exchange and that you found the process quick and straightforward. It’s always a pleasure to help, and we look forward to serving you again.
Kind Regards, Gift and Wrap
Fantastic …
Ths is my 3rd ME charm for my ME bracelet, they are all fabulous, found Gift and Wrap by accident and I am so glad I did, prices are very competitive, delvery quick.
March 11, 2025
Reply from Gift and Wrap
Thank you for your wonderful review! We're delighted you’ve enjoyed adding to your ME bracelet with our charms. It’s great to hear you’re happy with our prices and speedy delivery.
Kind Regards, Gift and Wrap
Very happy with a beautiful product and…
Very happy with a beautiful product and delivery procedure
March 11, 2025
Reply from Gift and Wrap
Thank you for your lovely feedback! We're so pleased to hear you’re happy with your purchase and the delivery experience.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your feedback! We're delighted to hear that your order arrived promptly and met your quality expectations.
Kind Regards, Gift and Wrap
Great service delivered on time cheaper…
Great service delivered on time cheaper than Pandora and with gift box and bag. Would really recommend this company.
March 10, 2025
Reply from Gift and Wrap
Thank you so much for your wonderful review! We're thrilled you appreciated the timely delivery, competitive pricing, and the thoughtful gift packaging. We truly value your recommendation and hope to assist you again soon.
Kind Regards, Gift and Wrap
Great communication
Great communication, fast delivery as promised. Item received, just as described and in perfect condition. Wrapped securely.
March 10, 2025
Reply from Gift and Wrap
Thank you for your kind feedback. We're pleased you found our communication helpful and that your order arrived promptly as expected. We value your support and hope to be of assistance again in the future.
Kind Regards,
Gift and Wrap
Great service, goods great
My order was delivered on time , easy to order online. The bracelets are great and good quality. Will definitely order fron them again 😊
March 10, 2025
Reply from Gift and Wrap
Thanks for your lovely feedback. We're so pleased you found our ordering process straightforward and were happy with the quality of your items. We appreciate your support and look forward to welcoming you back soon.
Kind Regards,
Gift and Wrap
Reply from Gift and Wrap
Thank you for taking the time to share your experience with us. We're delighted you're pleased with the order. We look forward to welcoming you back in the future.
Kind Regards,
Gift and Wrap
From start to finish the process was…
From start to finish the process was quick and straightforward. Received my order delivered by Royal Mail and delivered within the time frame. Would definitely recommend this service.
March 3, 2025
Reply from Gift and Wrap
Thank you for your kind review! We’re delighted to hear that everything went smoothly and your order arrived on time. Your recommendation means the world to us!
Kind Regards, Gift and Wrap
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