The order items were lovely and, my sister was truly pleased with her birthday gift. My only criticism arises from the delivery system which I paid for next day delivery and ended up collecting the i... See more
Company replied
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See what reviewers are saying
The goods arrived promptly and were nicely presented. Unfortunately, my wife opened the parcel and the first thing she was was the invoice. As the items were for Valentine's day, that slightly sp... See more
Company replied
I ordered from here by mistake. I typed Pandora into the search engine and I didn’t realise I had ordered from this company until I received the confirmation email. I panicked and emailed Pandora b... See more
Company replied
lovely Pandora earrings in white Pandora bag.arrived when expected and kept up to date on progress of delivery. Having ordered a few things online lately and not satisfied with service[missing item... See more
Company replied
Company details
Written by the company
At Gift and Wrap, we're passionate about helping you find the perfect jewellery piece, whether it's a perfect Pandora charm, an elegant Olivia Burton watch, or a unique Coeur De Lion set. Our selection caters to all occasions, ensuring each gift is as special as the person receiving it. We pride ourselves on exceptional service, offering personalised advice and luxury gift wrapping to make your purchase truly memorable. Explore our jewellery collections and let us be part of your gift-giving journey, making every moment unforgettable.
Contact info
18, Market Place, NE46 1XQ, Hexham, United Kingdom
- 01434 604477
- info@giftandwrap.co.uk
- giftandwrap.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Gift and Wrap
Thank you for your feedback! We're so glad to hear your order arrived quickly and in great condition. We truly appreciate your support.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for sharing such a heartwarming review! We're delighted to hear that your granddaughter loves the ring—it’s always wonderful to know our jewellery brings joy to loved ones.
Kind Regards, Gift and Wrap
Wendy
My experience was quick and easy everything went without a hitch from ordering to the delivery The website was easy to use and the delivery was on time Will definitely use again in future
March 7, 2025
Reply from Gift and Wrap
Thank you for sharing your experience! We’re so pleased to hear that everything went smoothly, from ordering to delivery. It’s wonderful to know you found the website easy to use, and we look forward to assisting you again in the future.
Kind Regards, Gift and Wrap
Excellent srevice
March 14, 2025
Reply from Gift and Wrap
Thank you for your kind words! We're so pleased to hear that you're happy with our service. Your support means a lot to us.
Kind Regards, Gift and Wrap
From order to delivery
From order to delivery - first class! Have ordered before, never been disappointed with the product nor the quickness of delivery. Will certainly order again.
March 7, 2025
Reply from Gift and Wrap
Thank you for your wonderful feedback! We're absolutely thrilled to hear that you've had such a positive experience with us. We look forward to helping you with your next order.
Kind Regards, Gift and Wrap
Easy to order from this company
Easy to order from this company, ordered from them numerous times never let me down
March 6, 2025
Reply from Gift and Wrap
Thank you for your continued trust and loyalty! We're so pleased to hear that ordering with us has always been a smooth experience. We truly appreciate your support and look forward to serving you again.
Kind Regards, Gift and Wrap
First time order on recommendation
First time order on recommendation. Very pleased with every step of the way. Kept informed and arrived as promised. 🥰
March 6, 2025
Reply from Gift and Wrap
Thank you for giving us a try and sharing such lovely feedback! We're thrilled that everything went smoothly.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your sweet review! We're delighted that you were happy with the quick delivery and your purchase.
Kind Regards, Gift and Wrap
Fast delivery and was well packed but…
Fast delivery and was well packed but not over the top like some packaging, would use again
March 5, 2025
Reply from Gift and Wrap
Thank you for your kind feedback! We're so pleased to hear you appreciated the speedy delivery and our thoughtful approach to packaging. We look forward to serving you again soon.
Kind Regards, Gift and Wrap
Very prompt ordering was easy and fast…
Very prompt ordering was easy and fast even delivered it early
March 5, 2025
Reply from Gift and Wrap
Thank you for your lovely feedback! We're delighted to hear that your ordering experience was easy and that we could deliver your item ahead of time.
Kind Regards,
Gift and Wrap
Stunning Queen of dragons ring
Beautiful ring absolutely in love with it, picture doesn’t do it justice I definitely feel part of the family and quick delivery 🙌🏽
March 5, 2025
Reply from Gift and Wrap
Thank you for such a lovely review! We're thrilled to hear you're delighted with the Queen of Dragons ring!
Kind Regards,
Gift and Wrap
Reasonable prices and quick delivery
March 5, 2025
Reply from Gift and Wrap
Thank you for your kind words! We're pleased to hear you appreciated our pricing and speedy delivery.
Kind Regards,
Gift and Wrap
Reply from Gift and Wrap
We're delighted to hear you loved both the product and the service! Thank you for sharing your experience.
Kind Regards,
Gift and Wrap
Reply from Gift and Wrap
Thank you for your wonderful feedback! We're thrilled to hear that you found our ordering process easy and our delivery quick.
Kind Regards,
Gift and Wrap
The charm i purchased
The charm i purchased , within a day of wearing lost it stone, i immediately emailed received a reply following day , have sent back the charm
March 4, 2025
Reply from Gift and Wrap
Thank you for sharing your experience, and we're truly sorry to hear about the issue with your charm. We're glad our team was able to assist you quickly, and we’ll ensure the matter is resolved promptly. If you need further support, please don’t hesitate to reach out.
Kind Regards
Gift and Wrap
Idk wtf is going on
Idk wtf is going on. Ordered a pendant for my mate that she's been wanting as her dog got put down recently and i haven't been given tracking information, no updates on the delivery and not arrived after 20 days.
February 26, 2025
Reply from Gift and Wrap
We’re really sorry to hear about this, especially given the circumstances.
It looks as you have said, like the parcel hasn’t had any from the Royal Mail since dispatch, which isn’t the service we aim to provide.
We’d be happy to either resend the pendant or issue a refund—please reach out to us at info@giftandwrap.co.uk or on 01434 604477 to let us know which you’d prefer, and we’ll get it sorted straight away.
Kind Regards,
Gift and Wrap
A lot of choice of products
A lot of choice of products, good options to pay and post very quick.
March 4, 2025
Reply from Gift and Wrap
Thank you for your great review. We’re thrilled you were happy with all aspects of your order.
Kind Regards,
Gift and Wrap
Reply from Gift and Wrap
Thank you for your positive feedback. We’re delighted you were pleased with our service.
Kind Regards
Gift and Wrap
Reply from Gift and Wrap
Thank you for your wonderful feedback. We’re so pleased to hear you were happy with the delivery service. We look forward to welcoming you back soon.
Kind Regards,
Gift and Wrap
Reply from Gift and Wrap
Thank you for sharing your experience with us. We're pleased that your delivery arrived promptly and that our service met your expectations. We appreciate your support.
Kind Regards,
Gift and Wrap
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