The order items were lovely and, my sister was truly pleased with her birthday gift. My only criticism arises from the delivery system which I paid for next day delivery and ended up collecting the i... See more
Company replied
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The goods arrived promptly and were nicely presented. Unfortunately, my wife opened the parcel and the first thing she was was the invoice. As the items were for Valentine's day, that slightly sp... See more
Company replied
I ordered from here by mistake. I typed Pandora into the search engine and I didn’t realise I had ordered from this company until I received the confirmation email. I panicked and emailed Pandora b... See more
Company replied
lovely Pandora earrings in white Pandora bag.arrived when expected and kept up to date on progress of delivery. Having ordered a few things online lately and not satisfied with service[missing item... See more
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Company details
Written by the company
At Gift and Wrap, we're passionate about helping you find the perfect jewellery piece, whether it's a perfect Pandora charm, an elegant Olivia Burton watch, or a unique Coeur De Lion set. Our selection caters to all occasions, ensuring each gift is as special as the person receiving it. We pride ourselves on exceptional service, offering personalised advice and luxury gift wrapping to make your purchase truly memorable. Explore our jewellery collections and let us be part of your gift-giving journey, making every moment unforgettable.
Contact info
18, Market Place, NE46 1XQ, Hexham, United Kingdom
- 01434 604477
- info@giftandwrap.co.uk
- giftandwrap.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Gift and Wrap
Thank you for your positive feedback. We're pleased to hear that you found the ordering process easy and that your item arrived well packed and on time. We appreciate you taking the time to share your experience.
Kind Regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your positive review. We are glad to hear that your delivery experience was first-class. Your feedback is much appreciated.
Kind Regards, Gift and Wrap
Can't go wrong with Pandora and the…
Can't go wrong with Pandora and the gifts and wrap was great, exactly what i wanted.
February 17, 2025
Reply from Gift and Wrap
Thank you for your positive feedback. We're delighted to hear that you are pleased with your Pandora gift and our wrapping service. It means a lot to us that we could provide exactly what you wanted.
Kind Regards, Gift and Wrap
Bought a gorgeous Pandora ring that was…
Bought a gorgeous Pandora ring that was sold out direct from Pandora. The ring arrived in a couple of days, great service.
February 17, 2025
Reply from Gift and Wrap
Thank you for your wonderful feedback. We're thrilled to hear that you were able to find the Pandora ring you were looking for with us and that it arrived promptly. Your satisfaction is our top priority, and we're delighted to have met your expectations.
Kind Regards, Gift and Wrap
Great service would use again came on…
Great service would use again came on time no problem
February 12, 2025
Reply from Gift and Wrap
Thank you for your positive review. We are delighted to hear that you are happy with our service and that your order arrived on time. We look forward to serving you again in the future!
Kind Regards,
Gift and Wrap
Reply from Gift and Wrap
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our gift wrapping service. Your feedback means a lot to us.
Kind Regards,
Gift and Wrap
Very easy to deal with and everything…
Very easy to deal with and everything arrived extra quick.a pleasure to do business with
February 15, 2025
Reply from Gift and Wrap
Thank you for your lovely review! We’re delighted to hear that you found it easy to deal with us and that everything arrived extra quickly.
Kind regards, Gift and Wrap
My parcel was delivered promptly and…
My parcel was delivered promptly and with care.
February 17, 2025
Reply from Gift and Wrap
Thank you so much for your kind words! We’re delighted to hear that your parcel was delivered promptly and with care.
Kind regards, Gift and Wrap
Was here in no time as it always is…
Was here in no time as it always is will always order off here
February 11, 2025
Reply from Gift and Wrap
Thank you so much for your glowing review! We’re thrilled to hear that you receive your orders quickly and enjoy shopping with us.
Kind regards,
Gift and Wrap
Provided a great service ,even down to delivery
Great service, delivery earlier than expected.comminication is a great. product very happy with.Will shop again
February 11, 2025
Reply from Gift and Wrap
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our service and that the delivery exceeded your expectations. Your kind words about our communication and product quality mean a lot to us.
Kind regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your kind words! We're glad to hear that your order was handled with care.
Kind regards, Gift and Wrap
it hasn’t came
February 15, 2025
Reply from Gift and Wrap
Thank you for your review.
We understand how frustrating it is when a parcel doesn’t arrive as expected. As mentioned in our email, the address provided was incomplete, which has caused a delay. Royal Mail has been holding the parcel, but once it’s returned to us, we’ll be happy to resend it to the correct address. Please keep an eye on your email for updates.
Kind Regards,
Gift and Wrap
Arrived well packaged and on expected…
Arrived well packaged and on expected date. Item was lovely even better in real life. The box and bag were free which was a bonus, price was competitive too. Really pleased
February 15, 2025
Reply from Gift and Wrap
Thank you for your wonderful feedback! We're delighted to hear that your item arrived well-packaged and on time. It's great to know that you appreciated the free box and bag!
Kind regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your kind words! We're glad to hear that the product was as described and that the delivery was fast.
Kind regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your feedback! We're happy to hear that you found our prices good and our delivery quick.
Kind regards, Gift and Wrap
Reply from Gift and Wrap
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you found our service fast and reliable.
Kind regards, Gift and Wrap
Beautiful earrings
Beautiful earrings bought for a birthday present delivered on time.
February 14, 2025
Reply from Gift and Wrap
Thank you for your delightful review! We're thrilled to hear that the beautiful earrings made a wonderful birthday present and were delivered on time.
Kind regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your feedback! We're pleased to hear that your order process went smoothly and that the delivery was good and on time.
Kind regards, Gift and Wrap
Reply from Gift and Wrap
Thank you for your positive review! We're so glad to hear that both items arrived on time and that you found them lovely.
Kind regards, Gift and Wrap
Incorrect items were sent.I had to…
Incorrect items were sent.I had to return the items
February 14, 2025
Reply from Gift and Wrap
We're really sorry for the mix-up with your order.
We know how frustrating that must have been, and we truly appreciate your patience. The correct charms have now been dispatched on a faster delivery today, and they should reach you soon. If there's anything else we can do, please don’t hesitate to get in touch.
Kind Regards,
Gift and Wrap
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