Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more
Company replied
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AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... See more
Company replied
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... See more
Company replied
I live in Australia and I use Gift Loft to sent a birthday present to my Mum in Auckland every year. She absolutely loves the gift baskets. I think they are good value and the communication throughout... See more
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Company details
Written by the company
We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.
Contact info
Mount Wellington, 1060, Auckland, New Zealand
- info@giftloft.co.nz
- giftloft.co.nz
4.8
Excellent
277 reviews
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Excellent service gift beautifully…
Excellent service gift beautifully wrapped and delivered very quickly
Gift ideas good too
May 2, 2022
Reply from The Gift Loft
Thanks Juliet :)
the lady receiver loved it.
May 1, 2022
Reply from The Gift Loft
Thanks Alan, so glad the gift was loved by the receiver :)
I felt from your website that delivery…
I felt from your website that delivery would be a bit like sending flowers. I could choose the day.
However, I chose a Saturday and delivery took nearly 2 weeks, way past what I would have liked when someone has a baby.
I felt I should’ve gone with flowers.
May 1, 2022
Reply from The Gift Loft
Hi Tracey, thanks for taking the time to write a review. We received your order on Good Friday which is a public holiday and as per our website, our couriers don't deliver over the weekend. Monday the 18th was also a public holiday so your gift was dispatched on Tuesday 19th and our South Island deliveries take 2-3 working days (also stated on our website). Due to the preceding public holidays your order arrived one day later than our stated delivery timeframes. Sorry for any inconvenience caused.
A classy birthday gif
A classy birthday gift that was well received. It was delivered 2 days before I requested - better than late. As I ordered it online, and never saw the product, I could have done with more details, e.g. were the incense sticks included?
April 29, 2022
Reply from The Gift Loft
Thanks for the review Edwin. We are having to dispatch orders a little early currently to some areas but we do place a sticker over the tape on the box saying 'Please open on X date' (the date requested). Hopefully the couriers will soon become more predictable with their delivery times again. This gift is a beautiful brass holder for the MAHO incense sticks. We do say in the description in bold: Pair with Boxed MAHO Sensory Sticks. As you have raised this however, we will add to the description that this includes the holder only.
Helping a Mom Reach Out From America to Celebrate an Anniversary
My daughter and son-in-law loved the basket we sent. It arrived on time and was filled with great goodies from local companies.
April 25, 2022
Reply from The Gift Loft
Thanks so much for the review, so glad your family enjoyed the basket :)
Lovely curated gifts and great customer…
Lovely curated gifts and great customer service by the team at Giftloft, I’ll definitely get another one here!
April 23, 2022
Reply from The Gift Loft
Thanks so much Tze, you are equally a great customer!
It was seamless
It was seamless - it was a birthday gift and arrived a day early - nothing to complain abou really in current times
April 23, 2022
Reply from The Gift Loft
Thanks so much for the review Marion :)
Wonderful gift set and excellent service
I ordered a gift set from overseas. Team at Giftloft was responsive and professional. Will definitely order again.
April 20, 2022
Reply from The Gift Loft
Thanks Dyanna :)
The gift was as expected and the…
The gift was as expected and the recipient very pleased. I could not ask for more.
April 19, 2022
Reply from The Gift Loft
Thanks Joanne!
Love love love
Love love love! Sent to my dad for his birthday. He couldn’t wait to dig into all the treats. Perfect gift
April 19, 2022
Reply from The Gift Loft
Thanks Rachel, so glad he loved the gift :)
Ordered from Australia
I placed an online order from Australia. The gift box was delivered on time the following day and my friend was delighted!
April 19, 2022
Reply from The Gift Loft
Perfect! Thanks Rachel :)
Great service
Very good service. I got my order wrong and they were very good to me about it.
April 18, 2022
Reply from The Gift Loft
Hi Craig - thanks for your time on the phone yesterday. As discussed, you requested delivery on 21/4 but as you said, you thought you requested delivery on 14/4, so you hadn't heard from us because your order had not yet been dispatched. It is now in transit. Thanks.
Reply from The Gift Loft
Thanks Kieran :)
Reply from The Gift Loft
Thanks Prashanta!
First time I've used Gift loft as…
First time I've used Gift loft as wanted to send a gift to my friend in Christchurch and I live in UK. She received my gift in good time a day before I requested and was delighted with it. Gift loft kept me informed regularly with messages about its journey from processing my order to its delivery I would definitely recommend Gift Loft and use them again.
April 16, 2022
Reply from The Gift Loft
Thanks so much for taking the time to write this review Belinda :)
Reply from The Gift Loft
Thanks Olwen :)
Reply from The Gift Loft
Thanks so much!
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