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GiftsDirect.com Reviews 

4,864
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, finding them fantastic and beautifully packaged for gifts. Many people highlight the excellent service, noting the ease of ordering and the helpfulness of the staff. Reviewers frequently commend the efficient delivery service, with gifts often arriving on time or even earlier than expected. However, some customers experienced significant delivery delays, with gifts arriving late or not at all, sometimes missing important occasions. A few other people also felt that issues arose from customs clearance or parcels being delivered to incorrect addresses.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and efficiency of... See more

Product

People report positive experiences with product quality, with many recipients loving the Gourmet Breakfast... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and calling it... See more

Order

Clients share positive opinions on the ordering process, often describing it as easy and efficient, whether... See more

Quality

Customers consistently note positive experiences with quality, often praising products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered six Gourmet breakfast in a few months, delivered to Ireland, Spain and the USA. Initially there was major delays in delivery of my packages to the USA and important special occasions w... See more

Company replied

Rated 5 out of 5 stars

I have used this company on a regular basis over the last ten years. The range of gifts is extensive , the price point is such that everyone can pick a gift to suit their proposed spend and the gift i... See more

Company replied

Rated 5 out of 5 stars

Cherry, the lady that helped me went the extra mile, her patience and attention for my needs was exceptional. I had some technical problems trying to order a gift to send to France, I was blessed th... See more

Company replied

Rated 5 out of 5 stars

Your continuous follow up and letting me know what was happening with my gift.. your efficiency in delivering gift 🎁 on time I will definitely be availing of Direct Gifts again . I am so pleased w... See more

Company replied



Company details

  1. Gift Basket Store
  2. Cheese Shop
  3. Chocolate Shop
  4. Corporate Gift Supplier
  5. Gift Shop
  6. Wine Store

Written by the company

Why Shop At Gifts Direct? Welcome to Ireland’s largest gift hampers store. Here at GiftsDirect.com, we have been delivering the finest gourmet Irish hampers and luxury gifts worldwide since 1987. Whatever the occasion, we have the perfect gift that’s guaranteed to surprise and delight! There’s nothing like the joy of giving gifts and here at GiftsDirect.com, we make it our business to take the hassle out of gift-giving with our amazing range of gifts for all occasions. Sunday 20th June is Father’s Day and here at Gifts Direct, we have a great range of Father’s Day Gifts to show your dad how much you care. Surprise and delight that special hero with our great selection of whiskey gifts. We also have a beautiful selection of award-winning Irish hampers. And don't forget our great selection of experience vouchers! Our wide selection of Irish hampers is the perfect gift for loved ones and colleagues brimming with the finest Irish gourmet treats and fine wines. Treat all those amazing women in your life with one of our stunning range of gifts for her, including pamper hampers, spa days, and champagne gifts. For the guys, we have a great range of gifts for men including the finest Irish whiskey gifts and unforgettable experience vouchers including exciting flying gifts and adventure days. We deliver worldwide on all non-alcohol hampers with a next day delivery service anywhere in Ireland. Welcome, that special new-born into the world with our adorable range of baby gifts and christening gifts. If you're looking for something unique and memorable, then check out our amazing range of personalised gifts, from personalised champagne & wines to watches and jewellery boxes customized with your own personal message. Perfect for wedding gifts, wedding anniversary gifts or to mark those milestone birthdays with our collection of birthday gifts. For those hard to buy for people we have an exciting range of experience gifts, from exciting flying lessons to luxurious pamper days. Online ordering is quick and easy or give us a call and let us do the rest.

Only €7.95 for Ireland Delivery

Only €9.95 for UK & Northern Ireland delivery

Only €9.95 for UK & Northern Ireland delivery
Delivered with love & care since 1987 We’ve been spreading the joy of giving gifts for over 38 years.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(4,864)

1,626 reviews in the last 12 months

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Rated 5 out of 5 stars

So simple to use I will use you again…

So simple to use I will use you again soon.

April 10, 2026
GiftsDirect.com logo

Reply from GiftsDirect.com

Stephen,

We're happy to hear that our service was simple for you to use. We appreciate your feedback and look forward to serving you again.

GiftsDirect.com

Rated 5 out of 5 stars

Great choice

Great choice, very communication about the delivery

April 8, 2026
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Reply from GiftsDirect.com

Catherine,

We're happy to hear that you had a great experience and appreciate the communication regarding your delivery. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

My nephew got his gift on time as always…

My nephew got his gift on timeas always with Gifts Direct . Thank you

April 9, 2026
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Reply from GiftsDirect.com

Maria,

We're happy to hear that your nephew received his gift promptly! We appreciate you choosing us and thank you for your positive feedback.

GiftsDirect.com

Rated 5 out of 5 stars

Great service

Great service, easy to use, good quality

April 8, 2026
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Reply from GiftsDirect.com

Julie,

We're happy to hear that you found our service great and easy to use, and that you appreciated the good quality. Thank you for your positive feedback!

GiftsDirect.com

Rated 4 out of 5 stars

Great Mix of Treats

Lovely little mix of treats that I was able to surprise my MIL with from abroad in Canada. Pricing was reasonable for quality and service. Would have liked to be able to select white wine (suggestion) and possibly have the ability to add 'a la carte' items as add ons from other baskets as upgrades. Overall, she was delighted with the gift. Highly recommend!

April 7, 2026
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Reply from GiftsDirect.com

QueenD,

We're glad your MIL enjoyed the treats! Thank you for the feedback regarding white wine selection and à la carte options. We appreciate your suggestions for improving our service and offerings.

GiftsDirect.com

Rated 5 out of 5 stars

arrived on time and perfect condition

arrived on time and perfect condition

April 7, 2026
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Reply from GiftsDirect.com

CO,

We're happy to hear that your order arrived on time and in perfect condition! We appreciate your positive feedback and your time.

GiftsDirect.com

Rated 1 out of 5 stars

Delivered late

Delivered late
What’s the point to add a delivery date if you won’t commit?

April 7, 2026
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Reply from GiftsDirect.com

Emilia,

We regret that your delivery arrived late. We appreciate you bringing this to our attention. We'll investigate this issue to improve our delivery service.

GiftsDirect.com

Rated 5 out of 5 stars

I got the gifts I wanted and they were…

I got the gifts I wanted and they were delivered quickly on the date required! No complaints!

April 7, 2026
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Reply from GiftsDirect.com

Deborah,

We're happy to hear that you received the gifts you wanted promptly on the requested date! We appreciate your positive feedback and are glad you had a great experience.

GiftsDirect.com

Rated 4 out of 5 stars

Gift for cousin's birthday

The recipient seemed to be happy with her gifts

April 7, 2026
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Reply from GiftsDirect.com

Stephen,

We're happy to hear that the gifts were well-received! Thank you for letting us know she was happy with our products.

GiftsDirect.com

Rated 5 out of 5 stars

The gift was as described

The gift was as described, I was kept updated right up to delivery. And my Mum wass delighted with the contents as she loves each and every item.

April 7, 2026
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Reply from GiftsDirect.com

Geraldine,

We're happy the gift matched the description and that you were updated on delivery. It's great to hear your Mum loved all the items; we appreciate your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Great selection of gifts

Great selection of gifts, not too pricey, fast delivery. Definitely recommend

April 3, 2026
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Reply from GiftsDirect.com

Tyrone,

We're happy to hear that you found a great selection of gifts at reasonable prices and experienced fast delivery. Thank you for your recommendation!

GiftsDirect.com

Rated 1 out of 5 stars

Gift damage.

Gift damage.
Gift arrived 6 days after being ordered. Marmalade glass jar damaged with tiny pieces of glass all over the box.

April 7, 2026
Unprompted review
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Reply from GiftsDirect.com

Rena,

We're so sorry the gift arrived late and damaged. We appreciate you bringing this to our attention. We'll investigate how to prevent this in the future.

In the meantime, could you please send us an email at info@giftsdirect.com so we can provide further resolution.

GiftsDirect.com

Rated 5 out of 5 stars

Very efficient and delivered as…

Very efficient and delivered as specified. Kept in touch all through the process

April 1, 2026
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Reply from GiftsDirect.com

Julie,

We're happy to hear that you found our service efficient and that your delivery met your expectations. We appreciate your acknowledging our communication.

GiftsDirect.com

Rated 5 out of 5 stars

Excellent service

Timely delivery of the gift, and nicely packaged. Matched the exact description and what was shown on the website.

April 3, 2026
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Reply from GiftsDirect.com

Josiah,

We're happy the gift was delivered promptly and nicely packaged! We appreciate that it matched the description and what was displayed on our website.

GiftsDirect.com

Rated 3 out of 5 stars

Keep getting emails for feedback on…

Keep getting emails for feedback on product but it’s not arrived at destination…far too slow

April 1, 2026
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Reply from GiftsDirect.com

Dear valued customer,

We apologize that you're receiving feedback requests before the product arrives. We appreciate you bringing the slow delivery to our attention. We'll investigate.

GiftsDirect.com

Rated 1 out of 5 stars

Hamper to my daughter in Holland is…

Hamper to my daughter in Holland is only on the way and I asked for delivery on the 3rd and it was only dispatched in the 3rd. Very disappointed as it was an Easter gift.

I made the mistake of not checking the confirmation email because I didn’t select the 10th of April as it was an Easter present. I requested the 3rd as the delivery date not the 10th. I would have cancelled the order if I knew you were not going to deliver on time.

April 3, 2026
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Reply from GiftsDirect.com

Mary,

We appreciate your feedback. We are sorry the Easter hamper dispatch caused disappointment, especially since timely delivery to your daughter in Holland was important.

Upon reviewing your order, it is noted that you have requested the order to be delivered on the 10th of April, which is why the order was only dispatched on the 3rd.

These details were all indicated on the confirmation email we sent you when your order was placed.

If you need further details, please send us an email to info@giftsdirect.com

GiftsDirect.com

Rated 5 out of 5 stars

Arrived on time as per information…

Arrived on time as per information provided.

March 31, 2026
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Reply from GiftsDirect.com

Suzanne,

We're happy to hear that your order arrived on time, as expected. Thank you for your positive feedback; we appreciate it greatly.

GiftsDirect.com

Rated 1 out of 5 stars

Delivery Delayed

The delivery company attempted to deliver, but my son was not home so it was not delivered. I didn't see anything in the ordering process saying someone had to be home to accept the package. His package was supposed to be delivered on 4/2/2026 and he still does not have it because of the holiday weekend.

April 1, 2026
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Reply from GiftsDirect.com

AD,

We appreciate your feedback. We are sorry the delivery attempt was unsuccessful and that your son has not yet received his package. We will review the order process information regarding delivery requirements.

GiftsDirect.com

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, all over easy purchase and delivery as expected.

April 2, 2026
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Reply from GiftsDirect.com

Lesley,

We're happy that your purchase and delivery met your expectations with promptness. Thank you for sharing your positive experience with us!

GiftsDirect.com

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