The items were shipped on time and arrived soon, but part of my order was "misread" and I got something I did not want and there was no way of returning it. Furthermore, and more important, the payme... See more
Company replied
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See what reviewers are saying
The quality and wide selection is fantastic and the shipping is carefully packaged and quick! The sales are also wonderful!
I ordered some merch to the US. I had no issues ordering all my items and shipping and delivery was flawless.
My husband and I will be in Edinburgh this October, and plan on visiting your historic University. The cap and pin arrived in a timely manner and are very well-made; the cap having a wide brim to shie... See more
Company details
Written by the company
The University’s Gift Shop and Visitor Centre features a range of official merchandise and also acts as an Information Centre for visitors and prospective students.
Contact info
2 Charles Street, Edinburgh, EH8 9AD, Edinburgh, United Kingdom
- 0131 6502252
- giftshop@ed.ac.uk
- giftshop.ed.ac.uk
4.7
Excellent
292 reviews
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Hasn’t replied to negative reviews
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The deliver was very quick and the…
The deliver was very quick and the product arrived in Canada well packed and undamaged
May 17, 2024
Just ok
I ordered two items and was later told that one of the items (a hoodie) was out of stock and that they would send the one in-stock item by itself. I would have preferred to have the option to order another hoodie or other items. This would have been advantageous for Edinburgh too since they would have increased sales. I then had to pay the shipping fee twice.
May 16, 2024
Great experience
Great experience.
Ordered from the US and got my item quickly and exactly as expected.
May 13, 2024
From start to finish it was fun to find…
From start to finish it was fun to find just the right Rugby shirt for my husband! He loves it and remembers our trip to Scotland by just looking at the cool packaging it came in.
April 11, 2024
Received quickly and great…
Received quickly and great communication when I queried an item.
April 18, 2024
Efficient completion of my order
Efficient completion of my order. What more do you want?
April 16, 2024
Excellent experience
Excellent experience. I'm in the USA and I received my order much sooner than I had anticipated. And the packaging was so cute!
March 13, 2024
Great products and quick delivery
The hat and sweatshirt were well made and fit great! I was pleasantly surprised how quickly they arrived!
March 13, 2024
Great experience with the gift shop order
It was so helpful to be able to order this gift to be delivered to our grandson, since we live a long distance away. He loved the hoody that we ordered, and it was delivered to him from the gift shop, with updates for us every step of the way. I would definitely use this service again.
February 20, 2024
Excellent customer service
Item was exactly as described, of high quality and was promptly dispatched. Overall, excellent customer service.
February 19, 2024
Great service
My order is promptly responded and shipped.
Arrived at a great condition.
February 19, 2024
I rented the wrong size but got the…
I rented the wrong size but got the right size with help. Many thanks!
February 17, 2024
The staff were very friendly.
February 22, 2024
Unprompted review
Excellent customer service
January 22, 2024
Good communication for arrival of…
Good communication for arrival of package over the holidays - much appreciated!
January 12, 2024
Ordered a diploma frame for my daughter…
Ordered a diploma frame for my daughter and a print of the Old College Both arrived safely packaged and quickly to South Carolina USA. Can’t wait to give them to her!
January 13, 2024
Excellent service
Excellent service- clear and straightforward - easy t navigate and delivered quick
December 13, 2023
Fast and speedy delivery
December 11, 2023
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