Giftsinajiffy Reviews 

265
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, featuring beautiful custom items and memorial pieces that make wonderful gifts for family and friends during special events. Reviewers also deeply appreciate the remarkably fast delivery service and straightforward ordering process, noting that packages almost always arrive promptly. Some people were dissatisfied with occasional communication challenges, mentioning difficulties getting in touch with customer support and missing personalized elements on items. A few consumers additionally experienced minor logistical setbacks such as delayed shipping times or receiving incorrect goods that required replacements.

What people talk about most

Product

Consumers find product to be positive, highlighting the great quality and lovely unique designs of the items.... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and appreciation for the items.... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, consistently noting that orders arrive... See more

Order

Customers consistently note positive experiences with order, highlighting that the process is extremely easy... See more

Service

Clients share positive opinions on service, consistently highlighting quick response times and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mum’s review dated 18th July was very negative due to her disappointment with a memorial plaque we received. Looking back that could have been partly down to us ordering a product which was too sm... See more

Company replied

Rated 5 out of 5 stars

What a beautiful board! To be honest I was worried about ordering the chopping board with my late Mum's recipe, but boy you made my day when they arrived. My daughters will be delighted with their Chr... See more

Company replied

Rated 5 out of 5 stars

I had a last minute idea for a birthday gift for my son who loves tea and biscuits, I needed it quickly and I wanted good quality. It was delivered in less than 24 hrs and it's really good quality, I'... See more

Company replied

Rated 5 out of 5 stars

The products we bought from Giftsinajiffy were perfect for our cooperate event, Great quality. The communication from them was superb! Offered options on how our business logo will look on each produ... See more

Company replied


Company details

  1. Gift Shop

Written by the company

We are a family run business. Our team is also our extended family, full of dedicated creatives who design all of our beautiful personalised products! We have been branding products for over 20 years but in 2019 we wanted to start and offer thoughtful personalised gifts into the retail market. We offer excellent quality products from personalised chopping boards to hand drawn piggy banks. Our team pride themselves on quick and quality customer service. We understand and cater for our customers’ needs to ensure we hold onto repeat custom for years to come.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(265)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love them!

When I realized I wanted to get my colleagues a personalized notebook as I bid them farewell, I found Gifts in a Jiffy and was immediately impressed with the designs. Clean, simple, attractive and it worked for males and females. I really appreciate how fast my order was made and delivered. I needed it by a certain date, and it came well ahead of schedule. Megan always replied by the next morning (Toronto, Canada time). She was also able to reduce my shipping cost. I can't wait to give out these books and see the smiles on their faces.

August 14, 2023
Unprompted review
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Rated 5 out of 5 stars

Recommend

Recommend! Quick delivery! It was a gift for my brother in law.

July 28, 2023
Unprompted review
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Rated 5 out of 5 stars

Fantastic Personalised Goods and Excellent Communication!

Excellent communication from start to finish aswell as fast response to my questions or order. Cannot recommend enough a lovely and friendly team aswell as fantastic personalised gifts. Do not hesitate to order from this company!

July 10, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Great speed from order to delivery

Great speed from order to delivery. The keyring were exactly what I was hoping for.

July 9, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

I ordered personalised fans for our…

I ordered personalised fans for our small circus company (as it can get very hot in the tent!) we all love them.

June 15, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

5th anniversary present

The pizza board was delivered promptly, the quality of the wood was really good & all the inscription was beautifully done!
Thank you
Veronica

June 1, 2023
Unprompted review
Giftsinajiffy logo

Reply from Giftsinajiffy

We're happy to see that you had a 5-Star experience at GiftsInaJiffy. Thanks for sharing.

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Arrived quickly and was well packaged. Excellent product and service.

May 15, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much for your positive rating for your recent order at GiftsInaJiffy.

Rated 5 out of 5 stars

Great service

April 17, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

excellent service

As always excellent service and arrive, personalised within 48 hours. Very impressive

April 20, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much for taking the time to leave us a 5-star review.

Rated 1 out of 5 stars

The water bottle stays cool on the…

The water bottle stays cool on the outside but the water is warm on the inside not impressed

April 2, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

Hi Sue,

We are very sorry to hear you're not impressed with your bottle.

We mention in our Description that this item is not insulated, we apologise if this was not made clear enough, and we will certainly be looking into see how we can make this clearer to avoid future disappointment.

We would like to provide a solution that works for you. If you’re open to discussing further, please get in touch with Megan on 01606 704417 or email us at hello@giftsinajiffy.co.uk.

Your happiness is our priority, and we would love the opportunity to make things right.

Kindest regards,
GiftsInaJiffy

Rated 5 out of 5 stars

Could not have been more helpful

Could not have been more helpful. I messaged in a panic as I left my order to the last minute and Lioney was great in getting back to me so quickly and getting my Oder out the next day. Customer service top notch and the quality of the bags was amazing! My bridesmaids loved them! Will definitely be recommending them to other and using them again!

March 23, 2023
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

What a fantastic experience from…

What a fantastic experience from ordering on Sunday and getting it on Tuesday fabulous turnaround. Also especially pleased with the lazy Susan personalised pizza serving board. 10/10

March 28, 2023
Unprompted review
Giftsinajiffy logo

Reply from Giftsinajiffy

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look