Gifts of Ireland Reviews 127

Bought a beautiful Aran sweater and I am delighted with it. Already had a scarf bought to match it . I would recommend Gifts Of Ireland to my friends especially because of the quality of customer service is impeccable as well as the quality of their products.

I bought a mug set and I am over the moon with it. I love the handpainted patterns on the mugs and they are a little treasure for life! I would have no problem recommending this company for any Gifts about Ireland!

I am highly impressed with the quality of my Aran sweater. This is the third purchase from this company and the service is as equally good as the products. Will be back again.

Of course there will be delays. Your gift is coming from china NOT Ireland

I ordered a gift of two tweed hip flask for my nephews upcoming wedding in America one month in advance of the big day. Paid for delivery which was advertised at 2-3 days. The plan was that my relatives would bring it out with them when they travelled over for the wedding.
After two weeks and no sign of the delivery I made many, many attempts at contacting the shop.
Nobody answers the phone. No response to emails.
Finally after almost 3 weeks I eventually made contact on Facebook messenger. Aidan was very polite and promised to sort it out immediately.
At that point I requested that if it hadn't already been dispatched to me that I'd like to have it delivered directly to the recipient instead as my relatives had already left Ireland to go to the wedding.
I offered to pay the difference in postage costs at that stage.
Four days later and there was still no response so I contacted them again.
Aidan informed me that the items were not in stock when I'd placed the order and he had now purchased them from a competitor at a higher price to fulfil my order. I don't understand how you can offer an item for sale with 3 day delivery when you don't have it in stock. I also consider it highly unprofessional to tell your customer how you had to buy it from your competitors at a higher price.
He informed me that to post the two hip flasks to America would now cost me 40 euro but he was willing to pay 10 euro of that if I paid an additional 25 euro postage. This was 24 days after I'd initially placed the order.
I declined and requested a refund which was processed immediately.
No apology was ever issued but he did offer a discount if I bought anything from them again.
I declined that offer as I simply wouldn't trust this company again.
In the end I had to order a replacement gift for my nephew only days before his wedding from a more reliable company who fulfilled the order immediately.
I certainly won't be ordering from here again. Overall very unprofessional and unreliable.

Aidan is a person with a heart on the right place.

I was able to work for him as an intern for the past two weeks and never in my life have I been more motivated and hard-working. Aidan has a great attitude. He wants to fulfill every single customer's wish. He has an amazing customer support and everything he does, he does it as a true Irish. With passion and love.

Absolutely amazing experience, everyone should try to work or support Aidan! His products are just AMAZING.

The personal contact with Aiden was really good. There was a problem with the item I wanted and he worked with me (one on one) until the problem was solved. The item I purchased was just what I wanted. I love it.
Thanks to Aiden. I enjoyed talking with him.

What a great company with exceptional customer service! My family crest was everything I had hoped for, and more! They truly go above and beyond to make sure you are happy with your purchase. Highly recommend!!

Unfortunately my family crest order came damaged; however, Aidan worked tremendously with me in getting the order resolved, and I received another crest that came out beautifully! I really appreciated all the work he did and would definitely recommend Gifts of Ireland

I am happy I got my tweed cap and delighted with shipping and shipping experience and will be back for more.

First a delay in shipping and a gap in communication. Aidan settled the matter very engaged, the articel was out of stock. He promised delivery would be take place immidiately after return on stock.

A perfect gift to feel the love from Ireland. Shipping was great got is in time, I will definitely be ordering some gifts for Christmas.

Awesome customer service, Thanks Aidan!

I have placed an order on 17 October 2023 buying a gift that I needed for Saturday so I can give it to a friend. So, I needed product to be delivered by EOD Friday 20 October 2023. Main reason why I have decided to order from them is because they are advising that products are delivered in between 2 to 3 business days and this applies to Ireland. Considering that I leave 60 kilometers from the shop I taught this should not be a problem. It is Friday 20th and the product is not even shipped. On 18th October I have wrote to the shop using the contact details on their site advising them if they cannot deliver the product on Friday the latest I want to cancel the order. No response at all.

Update: On Oct 23 I have received email from the shop, advising that refund has been issued and Aiden, offered the product with additional discount. I appreciate quick resolution and offered discount. Unfortunately I was already in Netherlands with my friend so I have found alternative gift for her. Thank you Aiden for amazing customer support.

Excellent quality and prompt delivery service would highly recommend

Professional product, well constructed and finished. Service was great and delivery was quick and reasonable based on international standards. Only drawback was the handle was smaller than I hadhoped for as I have large hands. No fault of the quality.

There was an initial issue where I did not receive my parcel likely due to courier. Gifts of Ireland rectified this and contacted me back when they became aware of issue and swiftly resent my item and we'll packaged. Love the item I brought, very unique. Will tell others to buy from here.

The detail and care given are remarkable!!!!

Outstanding products and customer service!

The cane is well made, showed up early, and my dad is showing it off to all his buddies at the pub.