Gilded Portraits Reviews 

152
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing the portraits as beautiful, stunning, and true to life, capturing the essence of their subjects. Many people found the process of ordering, uploading photos, and receiving their items to be very easy, fast, and seamless. Reviewers frequently highlight the excellent service, efficient communication, and quick delivery, often exceeding expectations. However, some customers also noted issues with the final product's accuracy or editing. These included instances where details were added incorrectly, such as a tail that wasn't present, or a completely different person appearing in the portrait, which led to an undesired outcome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with their prints and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of uploading... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and excellence.... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After receiving my fine art print, Rob at Gilded Portraits very kindly offered to print it for me when my printer gave up I received the print today and im so pleased with it. Rob would not let me pa... See more

Rated 5 out of 5 stars

The portrait i received is so incredibly beautiful. It completely captures the essence of my beloved husky Royal. My heart skipped a beat when I opened it up and saw Royal looking at me with those be... See more

Rated 5 out of 5 stars

It was very easy and is a lovely reminder of my dog who has been gone 2+ years now, but you've given him a tail which he never had so I ask folk if they notice the error. It's quite a talking point b... See more

Company replied

Rated 5 out of 5 stars

Very easy to download a picture and then they show you what the end product would look like. We ordered a portrait and it arrived quickly and it is absolutely beautiful and I can highly recommend it.


Company details

  1. Art Studio

Written by the company

Your photos turned into art 🖼️


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(152)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality product

Excellent quality product. The likeness to my cat Coady is spot on.
It is a wonderful tribute to our beloved pet and will take ptide of place in our home.
Thanks for helping keep Coady’s memory alive.

June 26, 2026
Unprompted review
Rated 2 out of 5 stars

I didn't notice until I printed my…

I didn't notice until I printed my picture that there is a glow behind us, which outlines our heads and shoulders. It is very distracting, and the coloring is not what it should be. The details of photo in the first attempt was MUCH better.

June 20, 2026
Unprompted review
Gilded Portraits logo

Reply from Gilded Portraits

Thank you for your review. We're sorry the finished portrait had a glow effect you weren't happy with.

We offer a free preview and an edit tool on every order so customers can flag anything before the portrait is finalised.

We've been in touch directly and would love to create a new portrait for you at no charge. Please do reply to our email and we'll get it sorted.

Rob from Gilded Portraits

Rated 1 out of 5 stars

My lost portrait

I’m told that my portrait was delivered. It was not! I asked for it to be reprinted, or for a refund. I received no reply.

June 20, 2026
Unprompted review
Gilded Portraits logo

Reply from Gilded Portraits

Hi there,

Thank you for taking the time to leave a review, and I'm sorry to hear your portrait hasn't reached you.

I can see we replied to your email at 10am today, so it's worth checking your inbox (and spam folder) for our message. Your portrait was posted out to the delivery address provided at checkout, and we'd like to get to the bottom of what's happened here.

If you could reply to our email, we'll look into it straight away and make sure you're sorted, whether that's a reprint or a refund.

Best wishes,
Rob from Gilded Portraits

Rated 5 out of 5 stars

I thought long and hard about this…

I thought long and hard about this purchase and am extremely glad I went ahead, it was easy to order, delivered quickly, and a pleasure to receive. There is only one problem the photo I sent clearly was not suitable, ,y problem, I’ve landed up with the sizes of the dogs the wrong way around, the light coloured one should have been the smaller than the black. Perhaps, there would be a way to make that clearer on the order form?
But thank you it’s beautiful xx

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Breathless portrait of my two boys!

Received my portrait of my two horses today who had passed away. Words can’t express how beautiful my portrait of Reno and Peanut turned out. Made me bawl like a baby. I’ll definitely be back for more portraits!

Thank you from the bottom of my heart for such a wonderful product🩷🩷🩷

June 13, 2026
Unprompted review

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