Gilded Portraits Reviews 

152
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing the portraits as beautiful, stunning, and true to life, capturing the essence of their subjects. Many people found the process of ordering, uploading photos, and receiving their items to be very easy, fast, and seamless. Reviewers frequently highlight the excellent service, efficient communication, and quick delivery, often exceeding expectations. However, some customers also noted issues with the final product's accuracy or editing. These included instances where details were added incorrectly, such as a tail that wasn't present, or a completely different person appearing in the portrait, which led to an undesired outcome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with their prints and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of uploading... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and excellence.... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After receiving my fine art print, Rob at Gilded Portraits very kindly offered to print it for me when my printer gave up I received the print today and im so pleased with it. Rob would not let me pa... See more

Rated 5 out of 5 stars

The portrait i received is so incredibly beautiful. It completely captures the essence of my beloved husky Royal. My heart skipped a beat when I opened it up and saw Royal looking at me with those be... See more

Rated 5 out of 5 stars

It was very easy and is a lovely reminder of my dog who has been gone 2+ years now, but you've given him a tail which he never had so I ask folk if they notice the error. It's quite a talking point b... See more

Company replied

Rated 5 out of 5 stars

Very easy to download a picture and then they show you what the end product would look like. We ordered a portrait and it arrived quickly and it is absolutely beautiful and I can highly recommend it.


Company details

  1. Art Studio

Written by the company

Your photos turned into art 🖼️


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(152)

150 reviews in the last 12 months

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Rated 1 out of 5 stars

It could be my mistake somehow but I’ve…

It could be my mistake somehow but I’ve got a print of a complete stranger holding my dog. And no way to contact to rectify

June 7, 2026
Unprompted review
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Reply from Gilded Portraits

Hi Gill,

Thank you for getting in touch, and I'm sorry to hear something doesn't look right with your order.

I've had a look on our side, but I'm afraid I can't currently find any orders matching your details. It may be that the order was placed under a different email address or name.

So I can track it down, please email us at support@gildedportraits.com with the email address used at checkout. As soon as I have those, I'll look into it straight away and make sure you end up with a portrait you're happy with.

Rob from Gilded Portraits

Rated 5 out of 5 stars

Great product

Great product , quick delivery, good follow-up on purchase.

June 3, 2026
Unprompted review
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Reply from Gilded Portraits

Thank you, appreciate the kind words ❤️

Rated 5 out of 5 stars

Gorgeous portraits. I have…

This is the second portrait I have made. Both were excellent quality and will make beautiful Christmas 🎄 presents.

June 4, 2026
Unprompted review
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Reply from Gilded Portraits

Thanks Arlene! We're always happy to help ❤️🎄

Rated 5 out of 5 stars

Love that it is really me!!!

The picture turned out great...and true to me. Most of these don't and so I am very appreciative as I wanted a picture to put on my brochures. Would have liked a little less shadow...but at my age...82, this is as good as it gets. lol

June 2, 2026
Unprompted review
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Reply from Gilded Portraits

Thanks Tricia! Appreciate the kind words ❤️

Rated 5 out of 5 stars

Portrait Heaven

I was really pleased with my portrait. It captured my cat lovely! The service was quick and easy to order. I had a digital download which I will be framing. I’m thinking now how good it would have looked on the canvas option!

May 31, 2026
Unprompted review
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Reply from Gilded Portraits

Thank you Alison. If you need any help with framing or your digital file please don't hesitate to get in touch hello@gildedportraits.com ❤️

Rated 5 out of 5 stars

We are extremely pleased with our pet…

We are extremely pleased with our pet portrait. Super service and communication from start to finish. No hesitation in recommending.

May 29, 2026
Unprompted review
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Reply from Gilded Portraits

Thanks so much Lee ❤️

Rated 4 out of 5 stars

Easy to use but needs to offer more options

Excellent website and have created two magnificent portraits. On the positive side, I like how edits can be made before buying and so I added a wedding ring, shortened sleeves, and so on. On the slight downside, it would be nice to be able to decide on the choice of background and pose first and then add the face, rather than just selecting a style of portrait and having the site come up with the clothes, colours and pose. Also, I tried to create a portrait of my late mother, and had three attempts with different photos, but none of the portraits actually looked like her and so I couldn't proceed with buying one. There were too many slight alterations to the eyes and mouth so that the portrait was in her style but just didn't look like her. I'm sure that this site will progress and improve as time goes by.

May 28, 2026
Unprompted review
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Reply from Gilded Portraits

Thank you for such a thoughtful review, and for the lovely words about your two portraits. It means a great deal to hear them described that way.

Your point about choosing the background and pose first, then adding the face, is really useful. It is exactly the kind of control we want to give people, and we are working on more flexible options that move in that direction.

I am also sorry the portrait of your late mother did not come out as you hoped. Capturing a true likeness, particularly around the eyes and mouth, is the thing we care about most, and it is the area we are working hardest to improve. If you would be open to it, I would love to try again with you personally and see if we can do her justice. Please drop us a line at hello@gildedportraits.com and we will pick it up directly.

Thank you again for taking the time, and for your kindness in saying we will improve as we go. We fully intend to.

Rob from Gilded Portraits

Rated 3 out of 5 stars

Picture was brill

Picture was brill, even if a bit pricey to download. Us 75 year old pensioners struggle you know. 😁

May 28, 2026
Unprompted review
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Reply from Gilded Portraits

Hi Cheryl, thank you very much. We're pleased you loved the portrait. Each one's individually created just for you. Thank you for the kind words and for taking the time to leave a review ❤️

Rated 4 out of 5 stars

I thought mine was lovely but my…

I thought mine was lovely but my husband says it doesn’t look like me.
Perhaps he remembers me younger. We’ve been married 37 years.

May 27, 2026
Unprompted review
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Reply from Gilded Portraits

This made our day, thank you! 37 years and he still pictures you young might be the best compliment here. So glad you loved yours! ❤️

Rated 5 out of 5 stars

Great likeness

Great likeness, the only downside is my hair. The portrait shows me with white hair which is wrong

May 23, 2026
Unprompted review
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Reply from Gilded Portraits

Hi Alexander,

Thank you for the kind review, we're really pleased you're happy with the likeness.

We've just emailed you a few updated portraits with corrected hair colours, so you can pick the one that matches best.

You can also use the "Edit" button on any portrait at any time to make changes yourself — hair colour, tones and other details — so it stays fully adjustable whenever you'd like to tweak it.

Thanks again for your feedback, and do let us know if there's anything else we can help with.

Rated 5 out of 5 stars

0erfect

I ordered a portrait of my two dogs, it was perfect so just ordered one for mum.

May 19, 2026
Unprompted review
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Reply from Gilded Portraits

Thank you so much! We're thrilled the portrait of your two dogs turned out perfect, and even more delighted you trusted us with one for mum too. Enjoy!

Rated 5 out of 5 stars

Beautiful Portrait!

I got the digital portrait and it came out beautiful. I love it! Thanks so much! 👍

May 19, 2026
Unprompted review
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Reply from Gilded Portraits

Thank you so much! We're so glad you love your digital portrait. Enjoy!

Rated 5 out of 5 stars

Portrait is ace

Portrait is ace , ignore previous review i submitted. I should have gone to Specsavers or any other reputable opticians. Will definitely be using this company again. Sorry for misreading my account, excellent service 5star.
Martin.

May 17, 2026
Unprompted review
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Reply from Gilded Portraits

Hi Martin,

Thank you so much for the kind words about your portrait, really pleased you're happy with it!

I'm sorry to hear about the concern over the payment. I've just checked our records and can only see a £19 charge against your order, not £50+. I'd love to get to the bottom of this for you — could you drop us an email at hello@gildedportraits.com with your order details (or a screenshot of the bank statement entry if possible)? It's possibly a separate transaction unrelated to us, but I'd like to confirm either way and put your mind at rest.

Looking forward to sorting this out.

Best,
Rob

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