Gillette Reviews 

936
•
TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

First of all: WHY must I rate in english language? Bull... - I ordered on a german webpage! Second: Your Webpage is MORE THEN CONFUSING regarding recuring orders ("Rasierklingen-Abo"). You c... See more

Company replied

Rated 2 out of 5 stars

The structure of the website is relatively confusing. Why are specific products (Gilette Labs) not in the shop? Filtering in the shop is confusing, where can I finde Proglide Razors ... not und... See more

Company replied

Rated 3 out of 5 stars

Handling of the online shop was okay, but process with Apple Pay is not so userfriendly like it has to be. Why I have to answer so many questions about name, address and so on, although Apple Pay incl... See more

Company replied

Rated 1 out of 5 stars

I like the gel for an underarm deodorant so I tried Gillette clear shield. The mechanism wouldn't push the deodorant up to use so I thought maybe it was just that one that was defective. Later on boug... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Für das Beste im Mann: Mit praktischen Tipps, Informationen zu verschiedenen Produkten und tollen Aktionen wird Ihre Rasur zum echten Erlebnis. Erfahren Sie jetzt mehr über die Gillette Herrenrasierer. Gleich lesen!


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1.8

Poor

TrustScore 2 out of 5

936 reviews

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1.8

All reviews

(936)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I was supposed to get 10% off my first…

I was supposed to get 10% off my first order but never got a code or anything to use

February 27, 2022
Gillette logo

Reply from Gillette

Hi Petra,

Thank you for letting us know about your experience. I am sorry to hear this. To protect your data, due to GDPR regulations we are unable to give you any information about your order here.

We try to avoid such situations and are happy to help you if you contact us via your customer account or via the social media platforms.

Kind regards,

Gillette-Customer Service Team

Rated 5 out of 5 stars

Very nice website and reasonable…

Very nice website and reasonable prices. Your razor blades are also one of the best on the market.

February 24, 2022
Gillette logo

Reply from Gillette

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Excellent shop and products

Excellent shop and products! Complete range available!😜😜

February 17, 2022
Gillette logo

Reply from Gillette

Hi Alexander,

We are very pleased about this feedback from you and thank you for this rating.

If you need assistance in the future, please do not hesitate to contact our customer service team through your online account and we will assist you.

Kind regards,

Gillette-Customer Service Team

Rated 2 out of 5 stars

Product is out of stock

Ordered the personalized razor. Called two times to get told it takes a few more weeks. After 1 month, I got a mail, that they don't have the personalized razors in stock. And it looks like they'll never come back in stock. At least i got my money back and got a coupon to order a different razor.

February 7, 2022
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Reply from Gillette

Good morning Paula,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Nicola

Rated 5 out of 5 stars

Excellent Service

February 5, 2022
Gillette logo

Reply from Gillette

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Top!

Top service.

January 28, 2022
Gillette logo

Reply from Gillette

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Ordering is simple and quickly done

Ordering is simple and quickly done. Shipping takes more time, compared w/ Amazon and others. And I love the heated razor.
Update: This time, shipping took two workdays - much faster than it used to be. (y)

January 23, 2022
Gillette logo

Reply from Gillette

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I have the Gillette Fusion Pro Glide…

I have the Gillette Fusion Pro Glide and I am very satisfied with it. It is the best razor.

January 19, 2022
Gillette logo

Reply from Gillette

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Perfect for me

This products are perfect support for me , because me supermarket in the near didn't have this products which I need . Thank you for your help.

January 14, 2022
Gillette logo

Reply from Gillette

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

good fast fair

January 8, 2022
Gillette logo

Reply from Gillette

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

good

good overview, fast ordering process

January 1, 2022
Gillette logo

Reply from Gillette

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

100% best shave of my life (female)

I have been using Gillette Venus products from the beginning, but I was never fully satisfied with the results. Even new blades (no matter the price) were feeling dull and pulled my hair.
Since Gillette was offering a free starter kit for fusion5, I decided to give the men's version a try and I can say, that this has been the smoothest shave result I have ever experienced!!!
Thanks to the free starter kit, I was motivated enough to give this product a try and I am extremely happy with it. I also recommended it to my father and sister. Now we thanks to the sale of fusion5 blades we ended up buying 4×16 blades.
The delivery and packaging is top, no plastic and very fast. I can only recommend ladies to switch from venus to fusion5. Longer lasting shave results and blades!!!

Gillette, thank you for the free starter kit. Without it none of us would have tried it out!!!

December 31, 2021
Rated 5 out of 5 stars

Sehr gute und übersichtliche Homepage…

Very good and clear homepage with great offers. The purchase process is straightforward and is processed very quickly by the Gillette team. I wish the team and Gillette good health and success for the future and the new year, and continued good ideas as they are now. Keep it up. Thanks to the very good blades from Gillette, I only shave wet. Many greetings and Happy New Year. Serdar

December 28, 2021

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