Gillies Reviews 

Robert was extremely helpful and guided us through choosing both a mattress and a bed that suited our needs. His knowledge and friendly approach made the whole process easy and stress‑free. I would happily recommend this company to others.

Annoyed that online the Amtico floor cleaner was in stock. I live in Perth so requested a click and collect service, yet it took a WEEK to receive my goods from store pick up

Very good company to deal with
Prompt delivery
Excellent service from the delivery men nothing was a problem

Fantastic service once again, delivery guys very helpful and do a fantastic job.

The boys made a great job fitting my stair carpet .

Good deal on the carpet, the fitters did a grand job quick and professional.
They arrived late in the day, it seemed to us they had a number of other jobs which had delayed them. Unrealistic programming by somebody.

the time was spot on time service very good

Your team arrived as expected, delivered and assembled with care

Would have been 5 stars but 7 months from ordering to delivering is not ideal

Sales people at the shop were informative and helpful. Having ordered and paid the deposit we were given an accurate waiting time. Arranging delivery was also excellent: we were told the day and then the time of which the delivery would take place. The two delivery men were very polite and professional, and were a credit to the company.

First time purchase from Inverness branch was a good experience, mainly due to sales person Kerry. Her professional yet laid back style and patience was a breath of fresh air. Full marks to her!

The delivery staff were excellent and very apologetic that they were not provided with the correct tools to use for securing the units together. This was a job I had to arrange myself but I had expected it to be part of the process.

Excellent Service. Robert at Aberdeen store was very friendly, knowledgeable and helpful. The mattress ordered is of very high quality. Delivery was prompt and hassle-free. Gillies were happy to price match an offer found online. Allowing me to use a trusted, local business at the same price as the lowest online offer. The added peace of mind that this afforded was very much appreciated. Wouldn't hesitate to use Gillies again, in future.

Phoned and placed order with Emma in Aberdeen store and she was very helpful and efficient explaining clearly when our new suite and dining set would be delivered.

Contact with the workmen was erratic. I received three phone calls telling me the fitters would come; on Tuesday, then on Thursday, and then on Wednesday. On Wednesday I was told no fitters were available, but I would be told when they would come. I was not told. On Thursday they arrived without notice and rang to ask where I was. When I let them in, they did a good job with the screed but removed the kickboards without consultation. On Friday the next couple of fitters arrived (as arranged) and laid the flooring, but could not replace the boards - or the door.I had to phone the fitting dept and then the joiner, who arrived early in the afternoon and replaced the boards and the door. All the work was well done and I am very pleased with the result. The eventual outcome was excellent but I think the communication between the various departments could be improved.The workmen all did a good job, were courteous, quick and tidy.I received various apologies on the phone and was treated well. I should use the firm again and recommend Gillies to friends or neighbours. Thank you.

Emma was very knowledgeable about the recliners we were looking at and pointed out the various differences. Took time to show us the colour and base options. Very good customer service overall.

Shop staff were ver friendly and helpful. The delivery staff were extremely helpful

Perfect customer service as usual. Always happy to help.

Excellent helpful service whilst purchasing and deciding on the exact requirements.. Claire was amazing as always and helped us above and beyond with our decision.. extremely happy with delivery service and attention to detail and friendliness.

We have used Gillie's for all of our carpets, so we used them again to renew the carpet in my study. Excellent service and very fast. I would always recommend them.