We recently attended the Broughty Ferry branch with our frail elderly mother. She was keen to purchase a new bed for herself. We were met with a lovely , patient member of staff ( so sorry cannot reme... See more
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Review summary
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Reviews shaping this summary
Excellent customer service from everyone we dealt with. Kevin in carpets was wonderful as were the people who surveyed the job and put the flooring down. We could not believe how smoothly everyone wen... See more
Gillies is our one-stop shop for everything relating to our household. This time we bought 2 x rugs to compliment our recently refurbished lounge. They look great on our oak floor and were a very d... See more
What I like about this company is that they are always on the case making sure that everything is right. The delivery, the installation or fitting, the quality of the product, right down to the last d... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Lighting Store
- Living Room Furniture Store
- Mattress Store
Written by the company
Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.
Contact info
180 Brook Street, DD5 2AJ, Broughty Ferry, United Kingdom
- 01382 477281
- sales@gillies.co.uk
- gillies.co.uk
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 48 hours
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Delivery Service was as advised on…19/06/26
Delivery Service was as advised on email. The 2 delivery men brought the 2 tables into our living room and set them up quickly and correctly. We are very happy with our purchases and thank Gillies for our purchases.
July 6, 2026
The delivery boys were great
The delivery boys were great, considerate and no fuss! Thank you
July 7, 2026
Bed purchase
We recently attended the Broughty Ferry branch with our frail elderly mother. She was keen to purchase a new bed for herself. We were met with a lovely , patient member of staff ( so sorry cannot remember her name) who discussed beds and mattresses available. After trying a few, a bed was chosen with a mattress, payment and delivery arrangements made. We were advised to phone the delivery department the next day. The delivery team delivered and installed the new bed within a short time. The whole experience was brilliant and this has been thanks to all your wonderful staff . Our Mother is sleeping well at night and absolutely adores her new bed,
June 25, 2026
Excellent reliable service.
June 29, 2026
From buying
From buying. the table and chairs to the delivery,was all very efficient.Would recommend Gillies , very helpful.
July 8, 2026
Excellent customer service
No pushy sales person,we were left to browse in our own time ,when we did decide on our furniture the ordering was explained fully.We were given our order on paper which I prefer, aswell as a confirmation email.
A phone call when our furniture had arrived with the store to arrange delivery well within the time estimated.
The staff were very obliging when I had to call back and arrange another date for delivery due to old furniture not being uplifted by others in time.
Good communication on day of delivery with a 2hour slot and efficient courteous delivery.
July 8, 2026
First class
As always, from store visit, advice and help from Sales Lady, delivery update and as usual the delivery team, everything was first class.
July 9, 2026
Fantastic service
From ordering my new dining chairs to delivery I was kept informed and deliver was exactly when on time with a 2hr delivery slot which is great when you are working
July 9, 2026
Service was great from Linda in the…
Service was great from Linda in the showroom to the delivery men - very professional but personal as well
July 6, 2026
Excellent product and excellent staff support
The lady who aided our search was very patient and helpful as we were both unsure of the breadth and length of the narrow rug we required. As we were on holiday in Broughty Ferry we obviously could not nip home and measure up. However given that we had purchased a rug before from the shop, when on holiday in the town we knew that the quality would be excellent. Thus we made our choice and 5 days later are back home and the rug is in situe and we are extremely satisfied and happy with our purchase. Many thanks are due to the lady who helped us acquire the rug and special thanks to the man who rapped it securely for it’s journey south of the border on the train with us.
July 6, 2026
Staff member who assisted us had a…
Staff member who assisted us had a great knowledge of products.
Delivery team were also very helpful.
July 3, 2026
Great customer service
Great customer service. From supporting us with our choice of new sofa through to delivery, our experience was excellent. We have been customers for many years and do recommend to friends and family
July 9, 2026
Gillies of Broughty Ferry
Gillies is our one-stop shop for everything relating to our household. This time we bought 2 x rugs to compliment our recently refurbished lounge.
They look great on our oak floor and were a very decent price considering the quality of the product.
I’d recommend Gillies if Broughty Ferry every day of the week.
July 8, 2026
A job well done, bravo!
Once again the communication, keeping us informed of arrival time etc was excellent.
The 2 chaps that came to fit our carpet could not have been more friendly and helpful, Norman was extremely knowledgeable and advised us on options on how best the carpet would sit adjacent to the tiled floor.
The standard of the work conducted was fantastic, with real attention to detail, and not a speck of dust left behind.
July 9, 2026
Excellent customer service from start…
Excellent customer service from start to finish. Neil in the beds department was very helpful.
June 17, 2026
Great customer based company
Great customer based company, have been for many years since we first shopped with them , the quality of the bed we ordered is excellent , as the saying goes you get what you pay for , didn’t have to wait long for the delivery and got a text the day before to give us a time slot, all good
June 6, 2026
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