We recently attended the Broughty Ferry branch with our frail elderly mother. She was keen to purchase a new bed for herself. We were met with a lovely , patient member of staff ( so sorry cannot reme... See more
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Review summary
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Reviews shaping this summary
Excellent customer service from everyone we dealt with. Kevin in carpets was wonderful as were the people who surveyed the job and put the flooring down. We could not believe how smoothly everyone wen... See more
Gillies is our one-stop shop for everything relating to our household. This time we bought 2 x rugs to compliment our recently refurbished lounge. They look great on our oak floor and were a very d... See more
What I like about this company is that they are always on the case making sure that everything is right. The delivery, the installation or fitting, the quality of the product, right down to the last d... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Lighting Store
- Living Room Furniture Store
- Mattress Store
Written by the company
Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.
Contact info
180 Brook Street, DD5 2AJ, Broughty Ferry, United Kingdom
- 01382 477281
- sales@gillies.co.uk
- gillies.co.uk
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 48 hours
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Excellent Service
This is the second time we have purchased furniture this year & Gillies really are the best , from sales to delivery*****stars, Thank you so much.
July 3, 2026
Luke Adam’s is such a lovely salesman…
Luke Adam’s is such a lovely salesman we couldn’t fault him.
July 3, 2026
Very helpful staff and good advice
Very helpful staff and good advice, delievery was easy and our sofa's look great.
June 19, 2026
My chair…
My chair arrived as arranged almost to the minute. Very pleasant employees who moved a chair out of the way to accommodate my lovely new one. Just what I wanted and in the sale.
June 29, 2026
Dressing table
Service in shop very good, lovely young man in bedroom department, delivery men did job well but am disappointed to find three small marks on dressing table. Not sure what has caused this.
June 30, 2026
From I store sales person to delivery…
From I store sales person to delivery team, excellent. Informed at all times, in fact delivery early!
June 29, 2026
Great experience and friendly staff
Great experience and friendly staff. Bit more communication with regards to date of delivery would of been most useful.
March 23, 2026
Excellent service
Excellent service, all clearly explained with no hard sell
June 1, 2026
Unprompted review
Another great service provided by…
Another great service provided by Gillies Aberdeen. All of our new Venjakob units arrived well packaged and were installed very proffesionaly in our living room. Gillies Aberdeen even managed to tie in an order that we purchased from their Broughty Ferry store, to be delivered at the same time. Emma Masson in the Aberdeen store was really helpful with our choice of units, explaining the difference in sizes and various different lighting options in the units that we bought. All in all a very easy and pleasant shopping experience with Emma at Gillies. Thanks from Gordon and Jackie
May 27, 2026
Unprompted review
Good customer service
Had difficulty with original order but thanks to good customer service have overcome problems still awaiting my order as items were not available
June 18, 2026
First class service
June 30, 2026
Great customer experience
Staff very helpful in store , everything explained about insurance cover cleaning of fabric etc . Delivery booked and text message received with time slot . My recliner chair was taken to room of my choice upstairs and installed , mechanism explained and cleared up after themselves , delivery men polite and cheerful
June 30, 2026
Thank you for your fast and friendly…
Thank you for your fast and friendly service. No problems experienced. Cheers.
June 30, 2026
Excellent service - Aberdeen
Excellent service as always from the Aberdeen branch of Gillies. Friendly staff, competitive prices and great quality goods. Speedy delivery with staff who took care with the goods and respect for our property.
June 28, 2026
The salesman was great to deal with…
The salesman was great to deal with (Joe Ramwell) very helpful and knowledgeable..
June 30, 2026
Unprompted review
It was as expected.
June 29, 2026
Top Notch Service from Gillies on…
Top Notch Service from Gillies on Holburn Street. Purchased and delivered, sound. No waiting 6/8 weeks for the next production run, Two beds & Two mattresses please! “Certainly sir you want them delivered, Next week, Tuesday ok”?
Thanks to Robert Turner and the delivery lads for a hassle free service.
June 30, 2026
Unprompted review
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