We recently attended the Broughty Ferry branch with our frail elderly mother. She was keen to purchase a new bed for herself. We were met with a lovely , patient member of staff ( so sorry cannot reme... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Lighting Store
- Living Room Furniture Store
- Mattress Store
Written by the company
Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.
Contact info
180 Brook Street, DD5 2AJ, Broughty Ferry, United Kingdom
- 01382 477281
- sales@gillies.co.uk
- gillies.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 48 hours
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Why shop anywhere else.
Furniture dropped off , allocated time slot working well. Carried in and placed in house with care . All helps to allay any worries when having delivery of goods.
Furniture itself, quality and comfort very good.
Gillies is a great local company
Gillies is a great company that offers high quality goods and services without the staff being pushy or following you around the shop. The staff have always been super friendly and helpful and the communication is great either phoning or emailing you when your item has arrived and is ready for collection.
Trustworthy Supplier
Stuart Edgar in the shop was amazing with us, a fountain of knowledge of his products but also gave fantastic recommendations which we immediately realised would work for us, and are very well appreciated in our house.
Delivery came as agreed and was efficiently set up.
Wonderful staff and expertise
Delivery was spot on the team were very…
Delivery was spot on the team were very friendly and extremely helpful as well couldn’t fault them
We had a new carpet laid in the living…
We had a new carpet laid in the living room. We are very pleased with our carpet and the carpet fitters were excellent.
Recent visit to Gillies in Perth
Recently visited Gillies in Perth to purchase a new sofa set. Staff very welcoming and friendly. Good range of options to view in store. Kaylie was very helpful in showing the various fabric choices for the sofa. Good price for sofa and chairs. Overall, it was a very pleasant shopping experience and will use Gillies again in future.
Great service from Kaylie and all staff…
Great service from Kaylie and all staff . Very pleased with the product and the staff . Delivery staff very helpful . Thank you all .
Reliable service
Reliability, everything happened as planned. Used Gillies for years, very convenient.
Faulty Rug Sorted.
Had purchased a rug that was faulty but it was sorted quickly by Martin in the carpet department.
Excellent service in the store from…
Excellent service in the store from Craig and the delivery team were amazing love the sofa will definitely be back and highly recommend 👍
Good service and really pleased with my…
Good service and really pleased with my bookcase. It looks fantastic in the room.
Staff have been fantastic throughout…
Staff have been fantastic throughout the purchasing to delivery period. We ordered 4 items for our newly built garden house and we were kept fully updated with deliveries etc.All arrived as expected and we are delighted with all staff at Gillies.
Great firm to buy from
Great firm to buy from. Parcel arrived on time and the crockery was packed really well with plenty of padding. Will definitely use Gillies for my next purchase
Helpful sales staff
Helpful sales staff. Everything went to plan and excellent carpet fitters. No complaints at all.
Smooth and efficient experience.
Everything with our purchase went smoothly, from ordering from overseas in December, to the final recent delivery.
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