Gillies Reviews 

Helpful sales staff. Everything went to plan and excellent carpet fitters. No complaints at all.

Everything with our purchase went smoothly, from ordering from overseas in December, to the final recent delivery.

Order thru to delivery went as planned.

Great service overall

Our experience when buying our new bedroom furniture from Gillies was very good. Staff were very helpful with good communication until our items arrived. Delivery was at a time which suited us and the men were respectful of our property when assembling our furniture.
We are also very pleased with our purchase and would recommend Gillies.

Nice friendly, carpet laid quickly and to a high standard. Room left tidy. Over all a great job done.

Well packaged item,delivered promptly

Excellent product, from service to delivery, exceeding expectations .

The staff were very helpful, and keep me up to date with the delivery

Firstly the person who sold us the Hypnos Mattress knew all about them and had visited the factory.
Delivery was problem free

Good service in the shop and on delivery. I do think that you should offer all cusyomers delivery only or delivery/assembly as a choice, as I'm glad I queried as it would not have been worth paying the extra £50 to assemble it with 5 bolts. However, absolutely 100% happy with my purchase, would shop again

The 3 men who came were excellent
and cosidered us at all times ! They did a super job and when finished offered to put all of our furniture back!Altogether a wonderful experience !

An excellent team !

Ordered a set of 4 Denby Blue Haze pasta bowls and two Denby Blue Haze large mugs. Gillies website then stated (at the checkout) that only one mug was available, so I purchased this along with rhe pasta bowls.
Delivery was very slow, with poor communication by Gillies appertaining to tracking the parcel. This was despite the fact that delivery charges were expensive - £7.99.
The parcel did arrive safely eventually, and items arrived in one piece.
A day or so after placing the above order - I checked the Gillies website again - and it showed that there was one Denby Blue Haze large mug available to purchase. So - I purchased this one mug - and had to pay another £7.99 for delivery - which I was annoyed about - as I had tried to purchase this mug with my initial order.
After paying for the second order ( the single mug ) - I was later emailed by Gillies to say that they did not have the item available , and that they would issue a refund.
Obviously Gillies as an online company do not have a very good stock availability system - which in this day and age is unacceptable.
Disappointing service overall.

Staff Clark Rennie Very helpful and patient with lots of information

Delivery date slipped a couple of months.

However the chaps who did the actual delivery were excellent.

I received excellent service from beginning to end - from ordering my kitchen flooring from Kevin (as always) to the laying of the flooring !! I wouldn’t even consider anywhere else .

Great customer service and attention to detail from Lynda in the Bed Department. Reliable and helpful delivery provided by very accommodating driver and assistant.

Excellent customer service, delivery also excellent.

Staff very helpful and understanding there was no pressure to buy

Another quality piece of furniture from Gillies.
Excellent service provided from staff in the store.
The range of furniture and accessories in Gillies is wonderful: contemporary, traditional, unusual. Lovely to browse, and ideal if you are searching for a special gift.

Excellent service yet again from Stuart Edgar he is so friendly and professional a credit to your business.