Gingko Design Reviews 188

I remember my first order from Gingko is the book light in Dec. 2024. when I saw there are different sizes and color , I asked the customer service about sugguestion ,The shopping experience was fantastic! their customer service quickly responded to my questions about color options.

and I'm impressed by the quality of the products. The Smart book light small size features a cozy warm light, Its smart design allows me to easily use, adding a unique touch to my home.

Overall, I’m very satisfied with my experience and highly recommend Gingko Design for their innovative products and excellent customer service!

I bought a Brick Click Clock radio clock for each of my two children. One evening when I switched off my daughter's one I wasn't quite sure which button to press and although I succeeded in switching it off, neither she nor I could get it on again. Customer Service encouraged me to send it back, and they repaired it without charge - happy daughter. Also bought a mushroom light, which I love and will probably buy more.

I saw a large version of the AstraGlass lamp in a museum shop. I liked it but it was expensive so I was pleased to find the mini version online at Gingko Design. I wasn’t sure which colour to order but Jon responded immediately to my email with very helpful detailed advice. Delivery was free and prompt. The lamp is a gift for a friend and I hope she likes it as much as I do!

Over the last few years I’ve been fortunate enough to purchase several Gingko products, my latest being the Moon Smart Lamp. The build quality of all these products is exceptional, and the aesthetics are equally as pleasing. Very high end products that look lovely in the home or office.

Gingko design are fantastic. They have a modern outlook and positive can do attitude to any enquiry and/or problem. In my recent dealings with them I was especially impressed with Jon who quickly replied to all my questions, sorted out any problems and in general nothing seemed too much or too trivial for him to resolve. All customer services should model themselves on Gingko Design and their products are amazing too.

Bought my grandson a Smart Football Spin Lamp for Christmas he loves it, says it was his favourite present. Fantastic quality and totally reliable.
Keep looking at other products, such great range, I'll be back

Ordering was easy, the service is excellent and the products are just 'WOW'
I would definitely order from Ginko again and would recommend them to my friends and family.

It was very easy to place the order and received within a couple of days. The globle is brilliant and bright.

Disappointing that batteries are eaten up quickly and that the alternative is a more permanent charge - not quite so well suited to the location we had in mind, but the design is still very pleasing.

Great products great customer service nothing was too much trouble

Fast postage and brilliant products

Loved the moon light beautifully packed prompt delivery

Ginkgo customer service is second to none. We are so impressed with the company and their products. If only all companies had the same philosophy - being able to speak directly to a helpful human being and not a computer is so refreshing.

I have been selling the FLIP CLICK CLOCK in my shop for about a year now, and I am very happy with the product and the service provided. Always a pleasure.

I have purchased a number of items from Gingko Design, including several Light Books, for each of our 4 'children', and Alarm Clocks, but my favourite is The Floating Moon. It is a masterpiece in design, just Amazzzzzzing, and it shows how very clever the people at Gingko Design really are. As bonus, the team there are also really lovely, especially Lisa Byron - thank you and keep up the good work!

I have been selling Gingko Design in my little shop for over 8 years. I love the whole range. Their design and manufacturing is second to none. Quality is 100%.
I feel very confident in selling their products because they go on delivering on every level, price, design, concept.

Great, innovative products our customers love, with a wide range. Good customer service too.

Fantastic range of innovative high-quality products. Wonderful friendly team behind this premium brand - product range highly recommended!

Lovely light and ornament. Bought the first one (a raincloud) in Christchurch, New Zealand four weeks ago. We were so pleased that we looked up the company on our return and ordered an owl and moon as a nightlight.
The only thing is they show every fingerprint and socks of dust!!

Top company, fantastic designs, great to deal with