The Gingko creations are exquisite and beautiful. So well designed, unique, easily charged, offering a warm light. I also found the individual boxes for each item really smart. The order arrived p... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... See more
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I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... See more
Company replied
Ordered a astra glass mini stellar ocean light online as i saw one being sold in a local store, which looked great. The order was processed the following day and was delivered within 2 days. The quali... See more
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Company details
Written by the company
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Contact info
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, United Kingdom
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4.5
Excellent
188 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great designs! Well made!
Great designs, well made, and I always get compliments when people see the items around the house.
February 24, 2025
Reply from Gingko Design
Thank you leaving such lovely feedback, we're thrilled that you're happy with your items.
I adore my mushroom light
I adore my mushroom light! I haven’t even needed to charge it yet. Fabulous gift!!
February 24, 2025
Reply from Gingko Design
We're so happy that you love your item. Thank you for taking the time to leave feedback.
Lovely lights - great service
I have several lights and love them all and have given many as presents. I had to contact Customer Services recently and Jon was very helpful. I highly recommend the products and the CS Team. I will continue to buy your lovely products with confidence. Thank you.
March 3, 2025
Unprompted review
Reply from Gingko Design
Thank you for taking the time to leave feedback, Jon really is great! If you send an email to contact@gingkodesign.com when you're ready to place your next order, we will provide you with a discount code to thank you for your ongoing custom.
Beautiful and unique product
Beautiful and unique product, amazing customer service. My personal fav is a stag! Highly recommend.
February 3, 2025
Unprompted review
Reply from Gingko Design
Thank you for taking the time to leave feedback, we're thrilled that you are happy with your Gingko experience.
Wonderful clock
I had an old rubberised cube clock, but unfortunately it became sticky. I love its design so I decided to buy a not rubberised new one
February 15, 2025
Reply from Gingko Design
Thank you for your lovely feedback, we hope you enjoy your wonderful new clock
I was disappointed because it is not…
I was disappointed because it is not possible to use the lamp only with the battery but we must connect with the usb cable (not good and not clairly mention).
The warranty is 2 years on the web site but 1 year on the manuel included in the box ???
February 10, 2025
Reply from Gingko Design
Thank you for taking the time to leave feedback.
Unfortunately the Large Alice Mushroom Lamp is one of the few items of ours that do require a usb connection.
Rest assured, the warranty on all items is 2 years. Apologies for any confusion.
If you have any queries, please contact customerservices@gingko.co.uk and we will be happy to help.
Spare part despatched really quickly
Spare part despatched really quickly, and was very reasonably priced. Great to see companies investing in long lifespan for their products.
February 2, 2025
Reply from Gingko Design
Thank you for the lovely feedback
Reply from Gingko Design
Thank you for the lovely feedback
Reply from Gingko Design
Thank you for the lovely feedback
Certainly a 5 star company
Certainly a 5 star company. So many elegant products which are all very unique. I have been buying from this company for a few years now , I always get excited when new products are released. Every product is 5 star quality , I love the newest release which arrived yesterday which is the AstraGlass lights they are fantastic quality and light my room up beautifully. Customer services are always very helpful too and fast at responding. Would highly recommend , you won't be disappointed.
February 7, 2025
Reply from Gingko Design
Thank you for the lovely feedback, we really appreciate your ongoing support.
Hard to find charger but found it here
Hard to find charger but found it here.
Thanks…
January 20, 2025
Reply from Gingko Design
Thank you for the lovely feedback
The clock was easy to set up and is…
The clock was easy to set up and is working well.
January 17, 2025
Reply from Gingko Design
Thank you for the lovely feedback, we hope that you enjoy your new clock
The glass light is lovely… attractive…
The glass light is lovely… attractive and good quality. Delivery was prompt and the item was very well packaged.
January 12, 2025
Reply from Gingko Design
Thank you for the lovely feedback
Great alarm clock
Alarm clock arrived in good time, good comms. No issues. Second one I've bought as really liked the first one.
January 18, 2025
Reply from Gingko Design
Thank you for the lovely feedback, we really appreciate your return custom
Love my new mushroom light
Love my new mushroom light; a stylish, relaxing addition to our sitting room. Trying to decide what Gingko product to buy next
January 11, 2025
Reply from Gingko Design
We're glad that you love your new lamp. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)
Reliable service and high quality
Thank you for a reliable service, great product, great quality, delivered on time.
January 17, 2025
Unprompted review
Reply from Gingko Design
Thank you for the lovely feedback
Reply from Gingko Design
Thank you for the lovely feedback
Reply from Gingko Design
We're sorry to hear that you are disappointed with your item. If you email customerservices@gingkodesign.co.uk, we would like to resolve this for you.
Reply from Gingko Design
Thank you for the lovely feedback
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