Giraffe Money Reviews 164

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Can’t fault from start to finish! I originally started this process with another company, which didn’t help me at all and when speaking to them, weren’t that friendly and they made me feel bad... See more

Rated 5 out of 5 stars

After a nightmare of spiralling debt and companies giving me the run around in contacted giraffe money as a mate applied for an IVA through them and I got into contact with Darren who was brilliant th... See more

Rated 5 out of 5 stars

I came to Giraffe money when I was struggling with my finances. Darren was great throughout the process, he explained everything to me and did the documentation promptly. I didn't have to go through g... See more

Rated 5 out of 5 stars

Fantastic customer service from beginning to end. Anthony and Mark go above and beyond to ensure your needs are met. Not only do they act on a professional level they treat you as an individual and po... See more

Company details

  1. Debt Relief Service

Written by the company

Please note that we are Giraffe Money, NOT the Giraffe Cash App which is a completely different business and we have nothing to do with. We specialise in helping individuals resolve debt issues. We do not offer any services similar to those provided by Giraffe Cash App. So, please don't leave a review for the wrong business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 5 out of 5 stars

Helped Solved my Debt Struggle

Giraffe Money has helped me with my Debt Struggles, I was in way over my head in debt and paying Credit Cards with Credit Cards.

Found there AD on Facebook, and all it took was starting a chat via Facebook Messenger, and after going through the relevant details got a phone call the next day.

Went through them to apply for an IVA they got everything sorted and within a couple of months my IVA got approved.

Highly recommended, and great customer service.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

I couldn't thank more to Anthony and…

I couldn't thank more to Anthony and Darren from Giraffe money. They helped me when my debt situation was keeping me awake most nights. I am so happy now and without those guys who helped me anytime I had any questions I wouldn't get there! Thank you

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing and friendly service from…

Amazing and friendly service from Anthony. Just one Facebook message has turned my life around in less than 2 weeks. Having got myself in a mess I was treat with the utmost respect and this company could not have done more for me. Highly recommended.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Ant and Darren are brilliant!!!

Think this team is brilliant the lads that helped me Anthony and Darren were spot on can not fault them at all went above and beyond for me and stayed in regualar contact. I could message them as and when if I had any queries and the end result has helped me massively thankyou both for everything appreciate it more than you both know 👍

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great work

The team did above and beyond what I expected them to do!

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

These guys changed my life!!

I was struggling with constant spiraling debt month after month, it was wearing me down both physically and mentally and could not see a way out when I came across an advert for Giraffe Money. Having read the reviews I thought I'd get in touch as I had nothing to lose by trying. . . What can i say. . It was the best message I'd ever sent.
Within minutes I was in touch with Anthony, who immediately put me at ease. Explaining to him my situation, he was very comforting and non judgemental.
He went through a number of options and finally settled on an Iva.
He got to work on it that same night and by the end of the next day him and his colleagues had finished submitted the application
Within the month the Iva had been approved, and it didn't cost me a penny.
I now pay less than 20% of what I was originally paying a month!
My life has been completely changed by Giraffe Money. I'm no longer stressed, can sleep better but most of all I can now be there for my family,
I cannot recommend these guys enough, forget 5 stars, they deserve 5000 stars!
Thank you Anthony and all the staff at Giraffe.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service and…

Absolutely fantastic service and experience. Helped to make a bad situation bearable and nothing was too much trouble. Thank you Anthony and Darren for all your help and advise. Reduced my monthly repayments from over £700 a month to £100. Such a weight lifted from my shoulders. A+++++

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company with amazing customer…

Amazing company with amazing customer service... Spoke to Anthony who offered me advice and support from the beginning to the end.

And a very modern and convinient to speak to using email, call what's app

Anthony even stayed late to talk to me after I finished work and was very down to earth with very basic terminology used helping to avoid all the daunting financial terms and stuff

Top bloke
Top customer service
Would deffo recommend to others

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Well worth it

Had a great advisor that made me feel at ease from beginning to end. Great result with great confidence

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic from start to finish!
Darrren knee every possible answer to any question I could think of. His knowledge is second to none. By far the best I’ve spoken to.
His expertise has helped me and my family start a journey that has changed our lives all for the good.
Recommend them above all others.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Overall great experience

Overall great experience, helped from start to finish and made everything easy, quick and understandable. Anthony and Luke were particularly brilliant and put in all the hard work for us.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Anthony and Darren were brilliant in…

Anthony and Darren were brilliant in helping me set up a trust fund and relieve a lot of stress and worry. They were easily reachable and made everything very easy. Would highly reccomend and is something I wish Id done months ago.

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

Want to thank you so much for all your…

Want to thank you so much for all your help and support Over a month or so really appreciate it and answered every question and query that I had .
ANTHONY what a bloke alway there wen I need him and Always chasing up stuff when it needs to be done.
Thanks Mathew boomer

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

Incredible service from start to end

Where do I start....I had been trapped in a debt management plan with StepChange for over 2 years and each year felt like I was getting nowhere fast. But then I seen an advert for Giraffe Money. That is when things changed finally!. Soon as I started speaking to Darren I knew he had my best interest in mind. The process was quick and very easy. His team were always available at anytime. Anthony and the young office worker Martyn couldn't be anymore helpful and knowledgeable...Finally now I can sleep at night. Thanks Giraffe Money!

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

Thank god I found Giraffe Money

Having buried my head about debt for many years I soon got myself into a position that I just kept running away from.
I stumbled across Giraffe Money and I am so pleased I did.
After reading their reviews I decided to get in touch via the Facebook Messenger.
I can’t begin to tell you how much easier it is to ‘chat’ to one of their advisors on messenger. There is no judging, no sense of nervousness and they have been nothing but friendly and understanding throughout the whole process.
Every single one of my questions was answered and nothing was too much trouble.
Thank you Giraffe Money, thank you.

January 5, 2020
Unprompted review
Giraffe Money logo

Reply from Giraffe Money

Thanks for the kind review Lee. Glad to be of assistance and we're always here for any problems or questions you may have. Thanks for the Team @ Giraffe Money

Rated 5 out of 5 stars

Excellent service

Excellent service, Anthony was extremely helpful from the start. Went through all my options carefully with me and made regular contact along the way including calling in his own time to reassure me when I was worried, brilliant service. Thank you 😀

January 5, 2020
Unprompted review
Giraffe Money logo

Reply from Giraffe Money

Thanks very much for the kind review Paula. Glad we could get you sorted and back on track financially. We're always here for any questions or problems you may have, no matter how big or small! Thanks from the team @ Giraffe Money!

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