Our experience with Girlings was appalling. They attempted to withhold an elderly tenant’s deposit to pay for what appeared to be the landlord’s refurbishment of already outdated décor. They... See more
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I have been living In Girlings property for over a year and I certainly do not agree with the five star ratings. Our property manager is not very helpful at all. When visitors come and we are out he... See more
Company replied
Very sad during this Covid 19 crisis Girlings had offered help. I am key NHS worker and I temporary lost Job due to most of suspended Out patients Heart assessments. As I am in Limbo with my Furlough... See more
Company replied
Girlings service has gone seriously downhill since the move to Bath. Phone calls go unanswered and e-mails unresponded to. I have been trying to find out what is happening with the rent review on my p... See more
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Company details
- Retirement Scheme Provider
- also in
- Apartment Rental Agency
- Condominium Rental Agency
- Property Management Company
- Real Estate Rental Agency
Written by the company
Helping you to discover the freedom renting in retirement can bring…. Girlings is the UK’s leading retirement property letting agent, for over 25 years we have been specialising in letting age exclusive homes allowing people to continue to live independently in later life.
Contact info
2 Crescent Office Park, BA2 2AF, Bath, United Kingdom
- 01225 251 916
- lettings@girlings.co.uk
- girlings.co.uk
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Hasn’t replied to negative reviews
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Reply from Girlings Retirement Rentals Ltd
I am very happy that I moved
I am very happy that I moved, the neighbours have all been very kind and helpful, the service from Girlings once I moved in was prompt and both Paula and Martin were efficient and kind.

Reply from Girlings Retirement Rentals Ltd
I found the whole process exceptional
I found the whole process exceptional, I was kept informed all the way through & if I had any questions; they were answered readily. I did find myself doubting my success about one month before I was informed that the unit was mine to rent, with hind sight, I realise that it is just the in-depth checking that is involved, a good thing & totally understandable.
I am very comfortable & happy in my flat, absolutely, the nicest property I looked at. Thank you also to Chloe from Leaders who went back & forth to the property, taking further pictures & measurements for me. Nothing was too much trouble for Chloe.

Reply from Girlings Retirement Rentals Ltd
Happy Tenant and Good Service All Round
Yeah very happy with all the Service I got from Girlings Rentals and enjoying the peace and comfort in my new home.
Thanks for Everything. Would Recommend Girlings for sure indeed. Good Luck. !!
Kind Regards to all the Staff at Girlings.

Reply from Girlings Retirement Rentals Ltd
Lucena Court
Cooperative, go the extra mile, to clarify and ensure you understand, providing full and comprehensive answers to any questions.
Th property is ideal ns we have no complaints what so ever

Reply from Girlings Retirement Rentals Ltd
Good advice good organisation nice…
Good advice good organisation nice flat very good management love the area I've itb

Reply from Girlings Retirement Rentals Ltd
I found Girlings very helpful with…
I found Girlings very helpful with making sure the transaction ran smoothly. Very helpful staff.

Reply from Girlings Retirement Rentals Ltd
Beautiful place I didn't think I'd get…
Beautiful place I didn't think I'd get one with all the papers you needed but thank you these place are wonderful it was worth all that waiting I just which I could buy these one but never mind I need a rich boy friendwonderful

Reply from Girlings Retirement Rentals Ltd
Was very pleased to come upon this…
Was very pleased to come upon this company.
Planning retirement is never easy as its different for everybody.
Given the Covid situation they still managed to put the important choices
in place, with clear definition and clarity.
I am now starting to enjoy my expectancy.
Thank you.
Steve

Reply from Girlings Retirement Rentals Ltd
Number of repairs itemised before move…
Number of repairs itemised before move in still not completed. Have had to contact on 3 occasions to remind.

Reply from Girlings Retirement Rentals Ltd
Pleased with service
Pleased with service. Everyone is friendly and helpful, calling back and arranging viewings as agreed to.

Reply from Girlings Retirement Rentals Ltd
First class
Although the staff were working from home due to Covid 19, communication throughout was excellent.
The handover was efficient and queries dealt with easily, as close as a stress free move as possible.

Reply from Girlings Retirement Rentals Ltd
New Home Coming.
We viewed the various available flats on 8th Sept. and decided we like the south westerly facing top floor, putting in an application.
The application was dealt with very quickly and efficiently picking up the keys on the 6th Oct. and we moved in on the 14th Oct. I have never before moved so quickly considering we sold our own house between 6th and 14th.
Obviously there is not the same amount of room but when you reach 75+ (stopped counting at 75) the accommodation is more than adequate for our needs. The décor of the entire complex is very good and our manager Rachel is an excellent individual, just don't tell her I said so.
We are very comfortable and it feels like we are living in a suit of a 5 star hotel, feeling as though we have come home.
My recommendation; if you are living (rattling round) in a large house sell up and move into a flat in a retirement complex you'll not regret it.

Reply from Girlings Retirement Rentals Ltd
Excellent communication throughout the rental process
It is well known that moving can be a really stressful process. Girlings office staff were extremely efficient in every aspect.

Reply from Girlings Retirement Rentals Ltd
Girlings Retirement Rentals Ltd.
Girlings Retirement Rentals Ltd., where very helpful in assisting with all the requirement of the rental procedure.

Reply from Girlings Retirement Rentals Ltd
The service was excellent very…
The service was excellent very afficiant. The staff kept us up to date all the time.
Are flat was spotless when we moved in. Couldnt ask for anything better. The only thing i would say is there rents are very high . Maybe they should look at that . But other than that cant complain.

Reply from Girlings Retirement Rentals Ltd
Very helpful when getting you signed up…
Very helpful when getting you signed up but quite slow when asking for things to be done

Reply from Girlings Retirement Rentals Ltd
All were So helpful and so friendly
So helpful so friendly and made it so easy. Thank you so much

Reply from Girlings Retirement Rentals Ltd
I have not been with Girlings very long…
I have not been with Girlings very long but have found them to be very helpful,friendly and professional in dealing with them.

Reply from Girlings Retirement Rentals Ltd
Very good information.cannot find any…
Very good information.cannot find any faults at all.

Reply from Girlings Retirement Rentals Ltd
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