Last time on our return journey from India to Sweden.Gjendidige accepted finally our extra expenses in Kolkata,India due to cancillation of our original Qatar flight due to the war in the middle east.... See more
Company replied
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See what reviewers are saying
I have a bad experience. One might feel relaxed knowning that one is insured but not with this company! If something happens, you are on your own. They will try everything not to compensate the loss.... See more
We travelled to Thailand and one of us had to be hospitalized and the other had a blood test etc. The entire claim process was very straightforward and the money was credited within a week. Very smoot... See more
Company replied
I had an issue with the air suspension system. I booked myself a service by an authorised service place and reported the issue to the insurance company. Everything went smooth and I just paid the self... See more
Company details
Written by the company
Gjensidige grundades i Norge för över 200 år sedan. Allt började med en tanke om gemenskap – brann det på granngården kunde den byggas upp igen med hjälp av det människor hade betalt in till den gemensamma ”brannkassen". Idag är vi det tredje största försäkringsbolaget i Norden och vi erbjuder trygga och prisvärda försäkringar för din bostad, dina fordon och dig själv.
Vi strävar alltid efter att bli bättre
Hör gärna av dig med dina synpunkter
Anmäl din skada på gjensidige.se, vi svarar inom 24 timmar. Nio av tio är kunder är nöjda med vår bilskadehantering.
Contact info
Kungsgatan 47 B , 111 56 , Stockholm, Sweden
- 0771-326326
- gjensidige.se
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Choose Gjensidige!
An insurance I recommend cause of low fees and great help when needed. Top class!
April 29, 2022
Reply from Gjensidige Försäkring
Hej Robin
Roligt att du är nöjd! Tack för att du tog dig tid att lämna ett omdöme! Tveka inte att höra av dig om du undrar över något.
Vänliga hälsningar,
Göran Djokic
Very bad communication with customers
April 23, 2022
Reply from Gjensidige Försäkring
Hi Jurica,
Thank you for taking the time to leave a review. If you want us to look at your case again or need to clarify something, you are always welcome to contact us.
Have a nice day
Sincerely,
Nadine Söderberg
It was very nice
April 22, 2022
Reply from Gjensidige Försäkring
Hej Fatima,
Thanks for your review. Glad to hear that you are happy with our service.
Wish you a nice evening
Sincerely
Nadine Söderberg
An insurance company I can recommend
An insurance company I can recommend. I signed my car insurance through Villaägarna but the insurancecompany behind it is Gjensidige and I got the best help you can ask for. Correct, fast and sound judgement of my case. I give my best recommendations.
March 29, 2022
Unprompted review
Reply from Gjensidige Försäkring
Hej Pär-Erik
Tack för ditt fina omdöme. Roligt att höra att du är nöjd.
Ha en fortsatt fin dag
Hälsningar,
Göran Djokic
I had so many home insurance before but…
I had so many home insurance before but one like Gjensidige is special very professional and reliable good staffs always give you cleafication on the phone no matter how long long and how far you are . Very good company
Thanks EBRA NJIE
March 27, 2022
Reply from Gjensidige Försäkring
Hi Ebra,
Thanks for your review. Glad to hear that you are happy with our service.
Wish you a nice evening
Sincerely
Nadine Söderberg
Reply from Gjensidige Försäkring
Hej Elvira,
Tack för ditt fina omdöme. Roligt att höra att du är nöjd.
Ha en fortsatt fin dag
Hälsningar,
Nadine Söderberg
very impressed with how quickly the…
very impressed with how quickly the insurance was set up and the 1 to 1 customer service on email. Price is very good for car and home insurance combined.
March 17, 2022
Reply from Gjensidige Försäkring
Hi Michael,
Thanks for your review. Glad to hear that you are happy with our service.
Wish you a nice evening
Sincerely,
Nadine Söderberg
Unprofessional claims adjuster
Unprofessional claims adjuster. Don’t believe at owns customers.
March 15, 2022
Unprompted review
Reply from Gjensidige Försäkring
Tack för att du tog dig tid att lämna ett omdöme. Tråkigt att höra att du inte är nöjd. Vi vill givetvis bli bättre och möta våra kunders förväntningar och tar därför till oss av dina synpunkter. Vill du att vi tittar närmre på ditt ärende får du gärna maila oss på trustpilot@gjensidige.se så ser jag till att du kommer i kontakt med rätt person.
Önskar dig en fortsatt fin dag
Vänliga hälsningar,
Göran Djokic
Reply from Gjensidige Försäkring
Hej,
Tack för ditt omdöme, det betyder mycket för oss.
Ha en fortsatt fin dag
Hälsningar,
Nadine Söderberg
No problems and good value.
February 15, 2022
Reply from Gjensidige Försäkring
Hi Andrew,
Thanks for your review. We are pleased to hear that you are happy with our service.
Wish you a nice evening
Sincerely,
Nadine Söderberg
Reply from Gjensidige Försäkring
Hej Eva
Thanks for your review. Glad to hear that you are happy with our service.
Have a nice day
Sincerely
Ida Rasmusson
I am glad to receive a really good help…
I am glad to receive a really good help from one of the consultant
January 13, 2022
Reply from Gjensidige Försäkring
Hej Osama
Thanks for your review. Glad to hear that you are happy with our service.
Have a nice day
Sincerely
Ida Rasmusson
Insurance sent me to garage that they…
Insurance sent me to garage that they have a partnership with. They are not VW authorised and my car was at the garage for 2 months and when I got it back, the issue was not resolved.
Car is back at the same garage now and insurance refuse to allow me to take it to VW.
January 13, 2022
Bra feedback
December 28, 2021
Choose another insurance company!
There are so many insurance companies out there so choose another one. This company is simply not good and you will not receive the help you need.
December 26, 2021
Unprompted review
Reply from Gjensidige Försäkring
Thank you for taking the time to leave a review. If you want us to look at your case or if you have any feedback you are always welcome to contact us.
Wish you a nice evening!
Sincerely
Elin Andersson
Best offer for car insurance by far.
November 25, 2021
Reply from Gjensidige Försäkring
Hi Peter,
Thank you for the review. Glad to hear that you are happy with our insurances.
Have a nice day
Sincerely,
Nadine Söderberg
Best insurance company in Sweden 👍
November 6, 2021
Reply from Gjensidige Försäkring
Hello Muhammad
Thanks for your review. Glad to hear that you are happy with our service.
Have a nice day
Sincerely
Ida Rasmusson
Reply from Gjensidige Försäkring
Tack för att du tog dig tid att lämna ett omdöme. Tråkigt att höra att du inte är nöjd. Vi vill givetvis bli bättre och möta våra kunders förväntningar och tar därför till oss av dina synpunkter. Du får gärna maila oss på trustpilot@gjensidige.se så vi kan ta del av din upplevelse och se vart i kundmötet vi inte lyckades.
Vänliga hälsningar,
Göran Djokic
Excellent 👌
October 23, 2021
Reply from Gjensidige Försäkring
Hej Faisal
Tack för ditt omdöme. Det gläder oss att du är nöjd.
Ha en fortsatt fin dag
Hälsningar,
Ida Rasmusson
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