As always, outstanding service, communication and tool. After buying the EPG few years back I then went on to buying a few of the mortice decoders and pin and cams. The obvious step was to start... See more
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Our tools are born out of a need to find a better easier way to non destructively open the many different locking systems that are in the UK today. Whether it's lock bypass, lock decoders or good old fashioned hand picking we have the tools to help today's Specialist Locksmith and members of the Security Services succeed in their goals.
Contact info
Carn Wen, CF31 5BW , Mid Glamorgan, United Kingdom
- 07870 282553
- contact@gjlocks.co.uk
- gjlocks.co.uk
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Replied to 100% of negative reviews
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Bought a few thing's from GJ's and…
Bought a few thing's from GJ's and always happy with the product, very good quality and well made. Can't recommend them enough.
Gj locks are great tools for me
Gj locks are great tools, I have spent a few 1000 with gj I think by now, always fast delivery, any problems I've had that like loosing my yale cam holder he's sent me new for free, can't fault him, I'm opening yale platnuim, apecs, ultion and the rest with pretty much ease, you have to learn the tool and the lock the tool won't do it for you! Motor thumbturn and a mortice pick just bought aswell, the motor thumbturn with ferret holder is a ridiculous tool, absolute beast and a fave of mine, all the best gj, from quickpickings Ltd known as quickpicksheff

Reply from GJ LOCKS Ltd
Curtain pick arrived with cheap plastic…
Curtain pick arrived with cheap plastic disk handles, cheap plastic case for £180.00 inc vat, very disappointing since I watched a review online which showed and said it came with a aluminium handle. Looks like a cheap import
In response to GJ Locks Sarcastic Reply:
Very far from a museum exhibit!!, I assume the reason you now provide two plastic handles are because they are not durable and do not last long, the product reviewed on You Tube was sent to the reviewer by yourselves to review and states aluminium handle and cost £150.00, I see now why you did not send the "new plastic handle" version to the You Tube reviewer.
#GJ Locks Cheap Plastic Response:
Very professional, exact type of response you would expect from a bedroom run company. Embarrassing!!!
#GJ Locks Cheap Plastic Response:
I am totally gobsmacked with your juvenile unprofessional response, absolutely great customer service!! I suggest you read my original review again and I assume you do know the VAT threshold and Limited Company accounts viewable to the public, I rest my case.....
#GJ Locks Cheap Plastic Response:
Good to see you edited your last response as it was a bit cringe, reads much better now you amended the limited company/vat sentence, I rest my case a bedroom run company!!. For clarity I have left 14 reviews and 7 have been negative, that is called balanced reviews, I was not happy with the quality of the cheap plastic handles you supplied and I left a review, that is it, that is called a review. We could discuss your duplicate author reviews, one author has left 12 reviews for #GJ LOCKS, and many other have left numerous reviews, very strange? Ultimately you sold an inferior product, like a cheap plastic import and responded to my review with child like unprofessional/aggressive replies, the same way you
aggressively replied to another negative review on your company, perhaps you should get the "NEW" plastic handle version independently reviewed. If you spent more time and resources on supplying/importing better quality products than making unprofessional replies you may fair better. This back and forth is all rather tedious, so I wish you all the luck in the future, please try and be a better person and supply better quality products. Much love.

Reply from GJ LOCKS Ltd
FAST SERCIVES TOP QUALITY TOP QUALITYLOCK TOOLS
FAST SERCIVES TOP QUALITY BEST IN THE UK GJ TOOLS FOR LOCKSMITHS ARE JUST THE BEST QUALITY IF YOU WANT THE BEST LOCK TOOLS BUY
ALL YOUR LOCK TOOLS FROM GJ
007 DAN WESTSIDE LOCKS
Fast & great service
Fast & great service. I had a minor issue when ordering online(unrelated, it was a PayPal issue) so requested help and got a very quick response. Item delivered next day, very impressive.
Gj locksmith tools
The best engineered tools in the business, excellent service and aftercare is second to none!!
Outstanding
Used GJ a few times and both their products and support are second to none. I cannot recommend them enough and will continue to use them
Multipick
Purchased the Multipick and extra padlock tips very high quality tool and excellent customer service
Great quality
Great quality, quick delivery and I'm sure great support if I have any issues as always.
Great service and great tools as always…
Great service and great tools as always thank you
Excellent tools
Excellent tools, designed and made by fellow tradesmen. Great delivery time as well, already paid for themselves
GJ locks EPG mk4
I'd been considering an EPG upgrade for some time so took the plunge and bought the GJ locks EPG MK4, the build quality is fantastic, it's a beast. Like a few on line say, it takes a bit of getting use to but now I've used it a few times, I'm very pleased with it. Definitely recommend if you are in the market for an upgrade.
Excellent service and good products as…
Excellent service and good products as always.
Good service by a trusted locksmith…
Good service by a trusted locksmith supplier have a little gripe in that I could have bought this tool cheaper from Aldridges which I found strange 🤔🤔🫣🫣
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