GK Figure Worldwide Reviews 296

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products and their quality, often describing them as well-crafted, authentic, and impressive. Many appreciate the secure packaging that ensures items arrive in perfect condition. However, some people were dissatisfied with the ordering process, experiencing significant delays, unannounced changes, and a lack of communication regarding their pre-orders. A few other people also felt that the delivery service was slow, and some reported receiving damaged or faulty products, with issues like broken parts or items not matching descriptions. There are also mentions of slow or unresponsive customer service when issues arise.

What people talk about most

Product

Users describe positive interactions with product. Many customers are satisfied with the quality of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the high quality of the... See more

Order

People report ambiguous experiences with order. Many customers express frustration with significant delays,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised prompt delivery,... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the quick and reliable... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying was easy enough, figure was high quality. There was some damage during shipping, they didn't do much about rectifying it. Told me to glue it back together.

Rated 4 out of 5 stars

Item arrived in perfect condition. Support was very helpful and respectful during our contact. Only reason I'm giving them a 4 instead of 5 was due to the shipping taking some time but after contact... See more

Rated 4 out of 5 stars

This is my first time ordering with GK Worldwide so I was kinda hesitant. It took several months of waiting for the figure but when it arrived, I was beyond impressed! It was well crafted, details are... See more

Rated 2 out of 5 stars

The Lycaon figure is fantastic and such high quality. It would have been perfect without one issue. His right leg (the leg that supports the figure to the base) either does not have the magnet built i... See more


Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never received the figure

I never received the figure, delays in receiving the order, you send messages to the contact email and they do not answer or they answer after months, the worst store I have been able to place an order in, I ended up canceling it

April 1, 2023
Rated 5 out of 5 stars

Good Company

They are legitimate! The pricing was amazing and the shipping price was also good. It will take a long time to ship but well worth it if you want to get your items at a cheaper price!

May 8, 2023
Rated 1 out of 5 stars

they separated me from my bd (gintoki)

i never write reviews ever but they sent me this link via email and were like “how were we ^__^?” oh? this b!tch wants me to snitch so i will

I preordered a limited edition figure in March last year and the release date was a few months from the time i placed the order so fast forward to SIX MONTHS past the release date and my shi is not only nowhere to be found it didn’t even ship! which reminds me of this lie “If the item(s) fail to ship after 6 months from the Estimate to Arrive (ETA) month provided at the time of purchase, customers are entitled to a full refund of the purchase amount.” they thought i wouldn’t notice lmaoo

i tried contacting customer service and sent emails nonstop but it was futile cuz nobody responded and it stayed like that for months but i didn’t give up i kept nagging i spent $416 TF

when they finally responded they told me the item i PREORDERED was out of stock? hmm “Cancellation will be done automatically if product out of stock” this yall? they had the audacity to offer me a 50% coupon as an apology JUST GIVE ME MY MONEY i asked for a refund they agreed then took sooo long AND the amount was deducted mind u they would’ve never considered responding until i threatened to take it to court so yea run away if u value ur money.

March 12, 2023
Rated 4 out of 5 stars

beautiful but fragile

Your product are great but one part came brocken so I had to repart it myself and for a +600$ statue it's kind of sad you don't have spare parts to help your customers. (It was the belt on the back so not a big piece of the statue)

February 19, 2023
Rated 5 out of 5 stars

I love GK and i recommand

I don't agree with the bad ratings i read, but maybe we didn't have the same experience.
I ordered 7 resins, 2 received , still waiting for 5.
The quality is really good, packaging is perfect, and if a piece is broken, you send a picture and GK do their best to send you a replacement.
You just have to be patient, generally 6 months i would say If you pre order, 1 month and half maximum if it's a ready stock, and i live in France.
I love this website, it's much cheaper and better quality compared to what is sold in France.
Thanks GK, keep going !

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

I love the figure

I love the figure, 10000/10 shipped accordingly, the price was worth it honestly, I was a bit worried with how they explained it could be different from the image but it wasn’t off at all, very beautiful, thank you!!

January 31, 2023
Rated 1 out of 5 stars

Don't buy there

Never have I ever experienced so much discomfort while ordering there.

I never received a notification after requesting for an update.

At the end I cancelled my order while I can (180 days PayPal) .

Would not recommend. Trust me

January 19, 2023

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look